Benihana - Alpharetta, GA

Reseñas de Benihana - Alpharetta, GA de comensales del restaurante. Basadas en valoraciones recientes.

1. D

   David

   Atlanta1 reseña

   1.0

   Comieron hace 7 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Muy mal el servicio y precios muy costosos para la cantidad de comida y la calidad
   

   Benihana - Alpharetta, GARespuesta enviada hace 5 días

   Estimado David, Lamentamos que su experiencia no haya estado a la altura de sus expectativas. Nos tomamos muy en serio sus comentarios sobre el servicio, los precios y la calidad de los platillos. Siempre buscamos ofrecer una experiencia que justifique el valor de cada visita. Agradecemos su opinión y la compartiremos con nuestro equipo para mejorar. Nos encantaría tener la oportunidad de brindarle una mejor experiencia en el futuro. Atentamente, La Gerencia
   

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2. OT

   Comensal de OpenTable

   Atlanta5 reseñas

   4.0

   Comieron en 31 de diciembre de 2023

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Esperamos una hora para recibir la atención en la mesa, sin embargo muy amable el personal, la Comida deliciosa
   

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3. JR

   JohnR

   Nueva York2 reseñas

   4.0

   Comieron en 3 de noviembre de 2022

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   La comida y atención muy buena, pero el tiempo de espera después de la hora de reservacion fue muy largo
   

   Benihana - Alpharetta, GASe respondió el 9 de noviembre de 2022

   Dear JohnR Thank you for sharing your review. We understand your concern. If you would like to get in touch with our team, please do so via the Contact Us page on our website. Your feedback helps us to make improvements, and we’re hopeful that you will provide us with an opportunity to serve you again. Arigato.
   

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4. RL

   ReneL

   Atlanta1 reseña

   2.0

   Comieron en 15 de abril de 2022

   1. Global 2
   2. Comida 2
   3. Servicio 4
   4. Ambiente 2

   Ya no es tan grato el disfrutar una cena en Benihana como lo era antes, mal ambiente y excesivamente caro.
   

   Benihana - Alpharetta, GASe respondió el 22 de abril de 2022

   Dear ReneL We apologize for your recent visit. To better assist you, please contact our team via the Contact Us page on our website.
   

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5. MH

   MariaH

   Atlanta1 reseña

   3.0

   Comieron en 27 de diciembre de 2020

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   Muy buena comida!!!! Y el cocinero muy bueno, buen
   

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6. OT

   Comensal de OpenTable

   Atlanta1 reseña

   3.0

   Comieron hace 6 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   Had a reservation. Sat at the table at 7! However didn’t get my drink until hour later after being seated. Food was subpar. Not happy with this visit
   

   Benihana - Alpharetta, GARespuesta enviada hace 4 días

   Dear Guest! Thanks for the feedback. We're sorry to hear about your recent experience at Benihana - Alpharetta, GA. It's disappointing to know that you had a long wait for your drink and that the food didn't meet your expectations. We strive to provide excellent service and food, and it's clear we fell short during your visit. We appreciate your patience and understanding, and we hope you'll give us another chance to impress you in the future.
   

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7. L

   Lametria

   Chicago3 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Jason is THE BEST!!! Seasoning is perfect and super personable!
   

   Benihana - Alpharetta, GARespuesta enviada hace 4 días

   Thanks for the feedback, Lametria! We're thrilled to hear that you had such a wonderful experience at Benihana - Alpharetta, GA. We take pride in our seasoning and it's great to know that you found him to be personable and excellent. Your kind words truly mean a lot to us. We look forward to serving you again soon!
   

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8. OT

   Comensal de OpenTable VIP

   Atlanta1 reseña

   1.0

   Comieron hace 6 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   We are frequent customers of Benihana in Alpharetta, but today was probably one of the worst days ever. Our reservation was at 1:30 PM, but we didn’t get seated until just a little after 2:00 PM. The server was super slow even after we sat down. We didn’t literally start eating until 30 minutes later . You are becoming unreasonable for two people… our total was $130 .  My son-in-law Benihana , but I can’t keep coming here dealing with the prices and slow service. We need to hire some more people.
   

   Benihana - Alpharetta, GARespuesta enviada hace 5 días

   Dear Guest! We're truly sorry to hear about your recent experience at Benihana - Alpharetta, GA. It's disappointing to know that we didn't meet your expectations, especially as you're a frequent customer. We understand your concerns about service speed and pricing. We always strive to provide efficient service and fair pricing, and we're sorry we fell short this time. We appreciate your feedback and will use it to improve our service. We hope you'll consider giving us another chance to provide the excellent dining experience you've come to expect from us. Best regards, The Management Team
   

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9. D

   Dawn

   Atlanta3 reseñas

   4.0

   Comieron hace 7 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Great server and chef! The server had several tables and did a good job checking on our table. The chef Jason was excellent! Great food and a good sense of humor!
   

   Benihana - Alpharetta, GARespuesta enviada hace 5 días

   Hi Dawn, Thank you for your wonderful review. We're thrilled to hear that you enjoyed your experience at Benihana - Alpharetta, GA. It's always a pleasure to know that our team has provided you with excellent service and delicious food. We strive to make our guests' experiences memorable and we're glad we could do that for you. We appreciate your feedback and look forward to serving you again soon! Best wishes, The Management Team
   

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10. M

    Mark VIP

    Atlanta33 reseñas

    5.0

    Comieron en 7 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Ricardo is fabulous and always takes good care of its. He's like family to us, and he's the main reason we continue to come back. Overall, just a great guy!
    

    Benihana - Alpharetta, GARespuesta enviada hace 7 días

    Hello Mark, We're absolutely thrilled to hear that you had such a great experience at Benihana - Alpharetta, GA! It's wonderful to know that our team made your visit special and that you felt well taken care of. We always strive to make our guests feel like family and it's heartwarming to hear when we've succeeded. Thank you for your kind words and for choosing to dine with us again. We look forward to serving you again soon! Best regards, The Management Team
    

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