Benihana - Chandler, AZ

Reseñas de Benihana - Chandler, AZ de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jose

   Los Ángeles5 reseñas

   5.0

   Comieron en 4 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Super excelente Servicio, como siempre muy buena atención, siempre en mesero estuvo en su momento muy presente de la atención que ocupábamos
   

   Benihana - Chandler, AZSe respondió el 6 de febrero de 2025

   ¡Hola Jose! ¡Muchas gracias por su comentario! Nos alegra mucho saber que disfrutó de nuestro servicio y atención. Siempre nos esforzamos por brindar la mejor experiencia a nuestros clientes. ¡Esperamos verlo pronto de nuevo! 😊🍽️
   

   ¿Te fue útil?

2. JF

   JulianetF

   Phoenix2 reseñas

   5.0

   Comieron en 27 de agosto de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente restaurante, su atención y la comida de primera 👏👏👏 gracias… súper recomendado…
   

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3. OT

   Comensal de OpenTable

   Phoenix1 reseña

   1.0

   Comieron en 12 de junio de 2021

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Muy mal servicio… pauimos reservacion a las 2:15 nos sentaron a ls 2:40, y no nos dieron comida hasta las 3:40
   

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4. RA

   RAMONA VIP

   Phoenix2 reseñas

   5.0

   Comieron en 20 de marzo de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   La mejor comida Japones que e probado, además de disfrutar el show que dan los chef cada uno con su estilo pero al final todo delicioso 🥰
   

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5. OT

   Comensal de OpenTable

   Los Ángeles2 reseñas

   5.0

   Comieron en 16 de marzo de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   Se tardo un poco
   

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6. M

   Mitch

   Phoenix3 reseñas

   3.0

   Comieron hoy

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Always enjoy Benihana but last night we had reservations for 6:30pm, got seated 6:50pm and didn’t get dinner started until after 8pm.
   

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7. A

   Allie VIP

   Phoenix2 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   Our food came out cold, the steak was super tough, rice had some strange spice flavor. Would never order from bar area again
   

   Benihana - Chandler, AZRespuesta enviada hoy

   Thanks for the review, Allie. We're truly sorry to hear that your experience at Benihana - Chandler, AZ did not meet your expectations. We pride ourselves on providing delicious food and it's disappointing to hear that you found our food to be cold and tough. We also apologize if there was any confusion with the spice flavor of our rice. We appreciate your feedback and will certainly take it into account as we continually strive to improve our food and service.
   

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8. A

   Anakaren

   Phoenix1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Our waitress Veronica was awesome and so was our chef Daniel. The chef didn’t have many tricks or jokes but the food tasted amazing which matters. We have been here many times and it’s not always great service you either get a good chef or a good waitress and I’m glad we had both this time around.
   

   Benihana - Chandler, AZRespuesta enviada hoy

   Thanks for the feedback, Anakaren! We're thrilled to hear that you enjoyed your experience at Benihana - Chandler, AZ. Our team is dedicated to providing top-notch service and delicious food, so your kind words mean a lot. We're also glad to know that we hit the mark this time around. We look forward to serving you many more meals to be just as satisfied as you were this time. See you soon!
   

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9. E

   Erin

   San Diego5 reseñas

   3.0

   Comieron hace 2 días

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   We’ve been coming here for years for birthdays and celebrations. We came for lunch today to find that prices had doubled. For something we used to pay $27 for, we are now paying $45!!! My son’s California roll was $17 which is just insane. Looks like we will find a new spot for celebrating.
   

   Benihana - Chandler, AZRespuesta enviada hoy

   Hello Erin, We're truly sorry to hear about your recent dining experience with us at Benihana - Chandler, AZ. Your loyalty over the years means a lot to us, and we regret to hear that your recent visit didn't meet your expectations. We understand your concerns about the pricing and the quality of our food. We appreciate your feedback and will certainly take it into account as we continually strive to improve our services and offerings. We hope you'll reconsider and give us another chance to make it right. Best regards, The Management Team
   

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10. AE

    AyaE

    Phoenix6 reseñas

    2.0

    Comieron hace 2 días

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2

    I get that we reserved on a Saturday so we went expecting it to be busy. But the host was not friendly and when we have a reservation it’s expected to get seated atleast within 10-15 min. They told us they were behind and it would be a 30 min wait and we agreed and the. We ended up waiting 45 min to get seated and each time we asked they said we don’t have a time, and it was frustrating because they should be able to tell us a time. And then we had to wait another 40 min for the chef to show up. The food was not that great, the steak was the best part. We took our daughter for a fun experience and not much of a shoe for her and we ended up spending $125 and leaving super late.
    

    Benihana - Chandler, AZRespuesta enviada hace 1 día

    Thanks for the feedback, Aya. We're truly sorry to hear about your recent experience at Benihana - Chandler, AZ. It's disappointing to hear that we didn't meet your expectations, especially with the wait times and the quality of the food. We always strive to provide our guests with a pleasant and timely experience, and it seems we fell short during your visit. We appreciate your patience and understanding, and we're grateful for your feedback as it helps us improve. We hope you'll give us another chance to provide you with the experience you deserve. Best regards, Benihana - Chandler, AZ Management Team
    

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