Benihana - Chandler, AZ

Reseñas de Benihana - Chandler, AZ de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jose

   Los Ángeles5 reseñas

   5.0

   Comieron en 4 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Super excelente Servicio, como siempre muy buena atención, siempre en mesero estuvo en su momento muy presente de la atención que ocupábamos
   

   Benihana - Chandler, AZSe respondió el 6 de febrero de 2025

   ¡Hola Jose! ¡Muchas gracias por su comentario! Nos alegra mucho saber que disfrutó de nuestro servicio y atención. Siempre nos esforzamos por brindar la mejor experiencia a nuestros clientes. ¡Esperamos verlo pronto de nuevo! 😊🍽️
   

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2. JF

   JulianetF

   Phoenix2 reseñas

   5.0

   Comieron en 27 de agosto de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente restaurante, su atención y la comida de primera 👏👏👏 gracias… súper recomendado…
   

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3. OT

   Comensal de OpenTable

   Phoenix1 reseña

   1.0

   Comieron en 12 de junio de 2021

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 1

   Muy mal servicio… pauimos reservacion a las 2:15 nos sentaron a ls 2:40, y no nos dieron comida hasta las 3:40
   

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4. RA

   RAMONA VIP

   Phoenix2 reseñas

   5.0

   Comieron en 20 de marzo de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   La mejor comida Japones que e probado, además de disfrutar el show que dan los chef cada uno con su estilo pero al final todo delicioso 🥰
   

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5. OT

   Comensal de OpenTable

   Los Ángeles2 reseñas

   5.0

   Comieron en 16 de marzo de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 4

   Se tardo un poco
   

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6. OT

   Comensal de OpenTable

   Phoenix1 reseña

   5.0

   Comieron hoy

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I’m writing this review because I want to acknowledge the young woman at the hostess stand. There must have been a problem with the reservation booking system as they were very overbooked. Every person had to wait at least 35 minutes to be seated. The amount of abuse she got from rude customers was horrible. She handled every complaint with grace. No matter how often they came back, demanded answers. There was even a group of men that were so rude and demanded free food!! Then proceed to sit on their phones while their food was being prepared in front of them. Thank You to our server, the hostess and our chef.
   

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7. A

   Amani

   Phoenix1 reseña

   3.0

   Comieron hoy

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   Benihana was extremely busy tonight. I made a reservation for 6pm and was seated by 6:10pm. The overall dining experience took 2 hours from being seated to paying for our meal. We waited almost 30-40 minutes for the chef to start making the food after receiving our soup/salad. I hadn't been to Benihana in over a year and noticed their prices had increased and the portions seemed a bit smaller than normal.
   

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8. B

   BILLIE

   Phoenix1 reseña

   2.0

   Comieron hace 1 día

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   I don't have anything to say at this one other than it was very loud and hard to hear.
   

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9. J

   Jessica

   Phoenix2 reseñas

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 3
   3. Servicio 2
   4. Ambiente 2

   Waited an hour and a half before the chef even came to our table. Our reservation was at 615 and we didn’t get the chef to our table until 8
   

   Benihana - Chandler, AZRespuesta enviada hace 2 días

   Hi Jessica, We're truly sorry to hear about your recent experience at Benihana - Chandler, AZ. It's always our goal to provide a timely and welcoming experience for our guests, and we regret that we fell short in this instance. We understand how frustrating it can be to wait, especially when you've made a reservation. We appreciate your patience and your understanding. Your feedback is invaluable to us as we strive to improve our service. We hope you'll give us another chance to provide the quality experience you deserve. Best regards, The Management Team
   

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10. T

    Thalia

    Los Ángeles9 reseñas

    1.0

    Comieron hace 5 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1

    I made a reservation and got there five minutes before we were to be seated. I checked in and the house said they’re running 40 minutes behind on their reservations confirmed my number and said that we will send you a text in waiting and speaking with other people. They had been waiting there for over an hour and a half when they were told it would be also a 40 minute wait. We ended up leaving and eating at another restaurant and we never received a text.
    

    Benihana - Chandler, AZRespuesta enviada hace 4 días

    Hello Thalia, We are truly sorry to hear about your experience at Benihana - Chandler, AZ. It is our priority to provide prompt service and it's clear we fell short during your visit. We understand how frustrating it must have been to wait for your table for such a long period of time. We sincerely apologize for the inconvenience caused and assure you that we are taking your feedback seriously to prevent such incidents from happening in the future. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
    

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