Benihana - Mall of America, MN

Reseñas de Benihana - Mall of America, MN de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   J Elias

   Nueva York3 reseñas

   4.0

   Comieron en 2 de enero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   El servicio del Chef de tepanyaki Guillermo fue buenísimo , el servicio de la mesera no tan bueno , nos trajo los edamames que eran una entrada hasta el final casi con el postre , el postre nos lo trajeron sin helado y sin crema batida tuvimos que pararnos a reclamar para que nos lo sirvieran correctamente , nada de esto se Justifica aún que éramos un grupo de 9 pues fue la única entrada y el Único postre
   

   ¿Te fue útil?

2. OT

   Comensal de OpenTable

   México1 reseña

   5.0

   Comieron en 14 de junio de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente , muy buena comida. Relación calidad y precio muy buena
   

   ¿Te fue útil?

3. GC

   GustavoC

   Minneapolis1 reseña

   5.0

   Comieron en 23 de julio de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente servicio definitivamente lo recomiendo la comida excelente.
   

   ¿Te fue útil?

4. LR

   LRosvold

   Minneapolis25 reseñas

   5.0

   Comieron en 22 de marzo de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Delicious!!
   

   Benihana - Mall of America, MNSe respondió el 29 de marzo de 2022

   Dear LRosvold We are happy you enjoyed the experience! Come back soon!
   

   ¿Te fue útil?

5. OT

   Comensal de OpenTable

   Minneapolis1 reseña

   5.0

   Comieron en 27 de diciembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fun Delicious
   

   ¿Te fue útil?

6. B

   Breanne

   Milwaukee3 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Lucas was great and made it a fun experience for the kids and adults
   

   ¿Te fue útil?

7. K

   Kraig

   Unspecified1 reseña

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Disappointing! Had a reservation and the guy at the front had me sit outside the restaurant. 20 minutes went by and no one came and got us so we left.
   

   Benihana - Mall of America, MNRespuesta enviada hace 1 día

   Hello Kraig, We're truly sorry to hear about your recent experience at Benihana - Mall of America, MN. We understand that waiting outside the restaurant for 20 minutes without being attended to can be frustrating, especially when you've made a reservation. We sincerely apologize for this oversight and the inconvenience it caused you. Your feedback is valuable to us and we'll ensure this is addressed. We hope you'll give us another chance to serve you better in the future. Best regards, The Management Team
   

   ¿Te fue útil?

8. S

   Sabdelhadi

   Chicago5 reseñas

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Absolutely horrible. Not only was the service and food subpar, but the floors were disgusting. There was salad everywhere. They messed up so many orders at our table. We just wanted to get out and the manager talks to you like you’re an idiot. This won’t set the tone for our trip so don’t let it ruin yours
   

   Benihana - Mall of America, MNRespuesta enviada hace 2 días

   Hi Sabdelhadi, We're really sorry to hear about your experience at Benihana - Mall of America, MN. We understand how disappointing it must have been to have your meal not meet your expectations, and we sincerely apologize for the state of our floors. We're taking your feedback seriously and will address this issue. We strive to provide a positive dining experience for all our guests and it seems we fell short this time. We hope you'll give us another chance to provide you with the experience you deserve. Sincerely, The Management Team
   

   ¿Te fue útil?

9. S

   Shannon VIP

   Dallas10 reseñas

   2.0

   Comieron hace 3 días

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 1

   I feel bad even leaving this review because it was abundantly clear how understaffed they were, but we had a TERRIBLE experience. We had a 7:00 reservation. We weren’t sat until almost 8:00. We waited at the bar until our table was ready. The bar was covered in dirty glasses & dirty dishes & dirty server trays. The poor bartender was alone & overwhelmed. When we were sat, the server looked incredibly nervous. He knew we were about to have a terrible experience. The hibachi chef came out visibly angry & irritated with our server. He was rude & didn’t listen to what we wanted. He just mumbled a bunch of random things at us & kept dropping his hibachi knives on the table. We ordered edamame but never received it. I tried to order a glass of wine before the hibachi chef was even done cooking our food, and they told me the bar was closed. The restaurant was full but the bar was closed? And then they charged me $22 for a glass of Kim Crawford Sauvignon Blanc. $22?! That’s pure insanity.
   

   Benihana - Mall of America, MNRespuesta enviada hace 2 días

   Hello Shannon, We're truly sorry for your experience at Benihana - Mall of America, MN. We regret that you had to wait, and we understand the frustration of not receiving your food and drinks at the right times. We also apologize for the behavior of our chef. We take pride in our service and it's clear we fell short. We will address these issues internally to ensure they don't happen again. We appreciate your feedback and hope you'll give us another chance to provide a better experience. Best, Benihana - Mall of America, MN Management Team
   

   ¿Te fue útil?

10. S

    Sabrina

    Kansas City1 reseña

    5.0

    Comieron hace 4 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Everything was more than amazing! The service was excellent and the food was 10/10
    

    Benihana - Mall of America, MNRespuesta enviada hace 3 días

    Hello Sabrina, Thank you for your fantastic review! We're thrilled to hear that you had an amazing experience at Benihana - Mall of America, MN. Your kind words about our service and food truly made our day. We strive to provide excellent service and delicious meals, and we're glad we hit the mark for you. We look forward to welcoming you back soon! Best regards, The Management Team
    

    ¿Te fue útil?