Benihana - Maple Grove, MN

Reseñas de Benihana - Maple Grove, MN de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Minneapolis2 reseñas

   5.0

   Comieron en 27 de agosto de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excelente, buen ambiente y como siempre la comida riquísima
   

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2. JO

   JorgeO

   Minneapolis1 reseña

   5.0

   Comieron en 8 de septiembre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Muy Bueno el servicio, mis hijos lo disfrutaron mucho!
   

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3. JO

   JorgeO

   Minneapolis1 reseña

   4.0

   Comieron en 28 de agosto de 2020

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Muy buena comida, servicio muy bueno! Totalmente recomendable
   

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4. MS

   MaddieS

   Minneapolis3 reseñas

   5.0

   Comieron en 10 de noviembre de 2018

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Super fun!
   

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5. OT

   Comensal de OpenTable

   Minneapolis9 reseñas

   5.0

   Comieron en 17 de octubre de 2015

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Delicious!
   

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6. E

   Eddie

   Minneapolis5 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was well prepared and cooked. The service was timely.
   

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7. J

   Jeff VIP

   Minneapolis22 reseñas

   5.0

   Comieron en 7 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   One of the best chef experiences we have had for quite a while, The food all tasted great (lots of garlic butter on almost everything). Lots of fun for this birthday dinner. I have to say something about the 20% service charge. They make it confusing, since they say it is not a tip, but some of the fee goes to the server. They don't say exactly what all it goes for, but you would hope the chef gets a large portion of it. They do offer a chance to tip even more when your credit card is processed at the table. They do charge tax on the service charge which seems strange since tips added at other restaurants do not get taxed. Ends up being a pretty expensive dinner for two.
   

   Benihana - Maple Grove, MNRespuesta enviada hace 5 días

   Hey Jeff, Thank you for your feedback. We're thrilled to hear that you had a great chef experience at Benihana - Maple Grove, MN and enjoyed our food. We always strive to provide delicious meals and it's wonderful to know we hit the mark for you. We apologize if the service charge was not clearly explained to you. We believe it's part of the service and we'll certainly take your feedback into account as we continue to improve our services. We hope to serve you again soon for another memorable birthday dinner! Best regards, The Management Team
   

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8. L

   LaLonnie

   Tampa2 reseñas

   3.0

   Comieron en 5 de marzo de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 3

   We love Benihana -- the food and the table top show are really great. The new 20% service charge on top of the menu price increases are insane though!!! And then in addition to the 20% and menu price increases, the server asked about a tip. Wow!! It was almost $500 for 5 of us to have a meal! It's good food but it is not a high-end, foodie experience.
   

   Benihana - Maple Grove, MNSe respondió el 7 de marzo de 2025

   Thanks for the review, LaLonnie! We're thrilled to hear that you love our food and the tabletop show at Benihana - Maple Grove, MN. We understand your concerns about the 20% service charge on top of the menu price increases. We assure you that it's not our intention to make customers feel burdened. We appreciate your feedback and will certainly take it into consideration for future improvements. We hope to see you again soon for another great dining experience!
   

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9. E

   Erin

   Unspecified1 reseña

   1.0

   Comieron en 2 de marzo de 2025

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   We waited in the lobby for 45 minutes to be seated. We confirmed twice with the hostess that she saw our reservation. Why make a reservation if you wait almost an hour to be seated?
   

   Benihana - Maple Grove, MNSe respondió el 3 de marzo de 2025

   Thanks for visiting us, Erin. We're really sorry to hear about your experience at Benihana - Maple Grove, MN. It's clear that we didn't meet your expectations in terms of service and waiting time. We take your feedback seriously and will address this with our team to ensure better experiences for our guests in the future. We hope to have the opportunity to serve you again and exceed your expectations. The Management Team
   

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10. S

    Sue VIP

    Minneapolis15 reseñas

    5.0

    Comieron en 1 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Chef Ricardo was great! Food was wonderful and overall service was excellent.
    

    Benihana - Maple Grove, MNSe respondió el 3 de marzo de 2025

    Hello Sue, Thank you for your wonderful review! We're thrilled to hear that you enjoyed your dining experience at Benihana - Maple Grove, MN. It's great to know that our food and service met your expectations. We strive to provide excellent service and delicious meals, and your feedback lets us know we're on the right track! We look forward to welcoming you back soon. Best, The Management Team
    

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