Benihana - Plymouth Meeting, PA

3.7

2527 reseñas

Hasta $30

Japonesa

Haz una reservación

2 personas

23 nov 2024

7:00 p.m.

Reservado 17 veces hoy

Bueno para ocasiones especiales
Ideal para grupos
Apto para niños

Benihana ofrece una experiencia gastronómica única. Los comensales se sientan por grupos en mesas compartidas donde un chef personal ejecuta el antiguo arte del teppanyaki. Asistir a la preparación de los platillos es un verdadero placer para los sentidos, tanto si se elige un sabroso filete, un piezas tiernas de pollo o suculentos mariscos. También se sirven cocteles de la casa y sushi preparado por un talentoso chef de sushi. Benihana está convenientemente situado junto al centro comercial de Plymouth Meeting y frente a los cines AMC. Pásate para disfrutar de una cena antes del cine o después de un día de compras. Disfruta de las especialidades del Benihana en la mitad de tiempo con el almuerzo exprés, de lunes a viernes, de 11:00 a 15:00.

Pide a domicilio o para llevar

Áreas del restaurante

Información adicional

Ambiente
Informal
Precios
Hasta $30
Cocinas
Japonesa
Horarios
Lun–Jue, Dom 11:00–22:00 Vie, Sáb 11:00–23:00
Número de teléfono
(610) 832-5924
Página web
https://www.benihana.com/
Opciones de pago
AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Informal y elegante
Servicio de comidas
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Ubicación
508 W Germantown Pike, Plymouth Meeting, 19462 PA
Zona
Plymouth Meeting
Intersección en calle
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Parking details
Estacionamiento público
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Adicional
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Lo que dicen 2,527 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.7

3.7 de acuerdo a calificaciones recientes

4Comida
3.8Servicio
3.9Ambiente
3.5Valor

Ruido • Moderado

Reconocido por

Philadelphia County
Apto para niños
Suburbios occidentales
Apto para niños
Suburbios occidentales
Innovador
Suburbios occidentales
Ideal para grupos

2,527 reseñas

OT
Comensal de OpenTable
Filadelfia
1 reseña
1.0
1 reseña
Comieron en 21 de septiembre de 2020
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Horrible experience
¿Te fue útil?
J
Jason
Filadelfia
1 reseña
1.0
1 reseña
Comieron hace 6 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
We waited for a table for 45 minutes past the reservation time. Once seated we were neglected and not offered any service at all. 65 minutes after our original reservation time we got up and left never even having a chance to order drinks.
Benihana - Plymouth Meeting, PARespuesta enviada hace 4 días
Dear Jason! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we didn't live up to our usual standards, and for that, we sincerely apologize. We understand how frustrating it can be to wait for a table and not receive the service you deserve. We assure you that we are taking your feedback seriously and will address this issue with our team. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to provide you with the service and experience you deserve.
¿Te fue útil?
E
Eissie
Caribe
2 reseñas
1.0
2 reseñas
Comieron hace 6 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 2
I made a reservation for 9pm, by 10pm we did not receive drinks yet or any appetizers & they had just taken our dinner order. I ended up leaving prior to receiving any drinks or food due to poor service. I will most likely not be attempting to dine here again.
Benihana - Plymouth Meeting, PARespuesta enviada hace 5 días
Hello Eissie! Thanks for the feedback. We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's clear that we fell short in providing prompt service and quality food and drinks. We understand how frustrating it must have been to wait for your order without receiving anything. We sincerely apologize for this, and we're disappointed to hear that you're not planning on returning. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better in the future. Best regards, The Management Team
¿Te fue útil?
G
Gabriel
Poconos
1 reseña
1.0
1 reseña
Comieron hace 6 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
I made reservations for 9pm. We got there at 9pm then was told it was busy so it would be a few minutes until we were seated. We did not get seated until 10pm. When we finally got seated it took another 30 min to even get water & drinks. By this time it was almost 11pm and the chef was not even at our table yet. I opted to just get up and leave. What is the point of reservations?? Overall , this place was very unprofessional, disorganized, & chaotic. Would not recommend going here unless you have patience.
Benihana - Plymouth Meeting, PARespuesta enviada hace 3 días
Thanks for visiting us, Gabriel! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating, especially when you have made a reservation. We understand your frustration and we apologize for the inconvenience. We assure you, this is not the norm at our restaurant. We are addressing your feedback and will strive to improve our service to provide a better dining experience. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you will give us another chance to serve you better.
¿Te fue útil?
A
Aleisha
Filadelfia
3 reseñas
2.0
3 reseñas
Comieron hace 6 días
1. Global 2
2. Comida 2
3. Servicio 1
4. Ambiente 3
when i came in there was no host & the lounge was crowded i sat myself at the bar waited an hour to be serviced an employee was in there yelling my order was wrong my drinks barely had liquor im not going back
Benihana - Plymouth Meeting, PARespuesta enviada hace 5 días
Thanks for visiting us, Aleisha! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. It's disappointing to know that you had to wait for service and that your order was not up to par. We strive to provide excellent service to all our guests and it's clear we missed the mark this time. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right. Best, The Management Team
¿Te fue útil?
M
Michael
Filadelfia
5 reseñas
2.0
5 reseñas
Comieron hace 6 días
1. Global 2
2. Comida 4
3. Servicio 2
4. Ambiente 4
We made a reservation at 7:30pm. We didn’t get seated until 8:15/8:30. We were seated at a table and waited until 9pm for anyone to take our orders because no one knew we, along with other members were there. It was poorly managed.
Benihana - Plymouth Meeting, PARespuesta enviada hace 5 días
Thanks for visiting us, Michael! We're sorry to hear about your recent experience at Benihana - Plymouth Meeting. We understand that waiting can be frustrating and we apologize for the inconvenience caused. We strive to provide our guests with an enjoyable dining experience and it seems we fell short during your visit. We appreciate your feedback and will use it to improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to serve you better in the future. The Management Team
¿Te fue útil?
HA
HungryAce
Filadelfia
27 reseñas
VIP
2.0
27 reseñas
Comieron hace 7 días
1. Global 2
2. Comida 4
3. Servicio 1
4. Ambiente 3
The place still is dysfunctional. Took an hour to get our soup, chef wasn’t at the right table, server was MIA to the point we got drinks after we were done eating. Go somewhere else…. And I am a Benihana 20 years customer. Just a shame what a disgrace this place is in Plymouth Meeting. I tried again after a year long break from the disaster it was last time (and twice before that).
Benihana - Plymouth Meeting, PARespuesta enviada hace 5 días
Dear Guest! Thanks for the feedback! We're truly sorry to hear about your recent experience at Benihana - Plymouth Meeting. It's disappointing to know that we fell short of your expectations, especially given your 20-year history with us. We take your comments seriously and will address them with our team to ensure we improve our service. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance to make it right in the future. Best Regards, The Management Team
¿Te fue útil?
FJ
FoodieJ
Filadelfia
12 reseñas
VIP
5.0
12 reseñas
Comieron en 14 de noviembre de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 4
This Benihana location has really upped its game from a few years ago! From the moment we walked in, everyone was friendly and accommodating. We were on time for our reservation but requested to have a few minutes at the bar. Bartenders were friendly and served up delicious drinks quickly. Hibachi chef, Hai (not sure of spelling), was outstanding & performed a trick or two I hadn't seen before. Food was delicious. Jenny, who has been there for years and oversees customers' special occasions, was fun & attentive. Our server, Alex, was also friendly & attentive. Bathroom was clean. Couple suggestions - restaurant could use some music so that when hibachi show is over, there is some ambience. Also menus, etc. could use more frequent wipe-down. Overall, they are doing a great job here. It's one of the few Benihanas left in the region - let's keep it bustling with business!
Benihana - Plymouth Meeting, PARespuesta enviada hace 6 días
Hi FoodieJ, Thank you for your wonderful review! We're thrilled to hear that you had a great experience at Benihana - Plymouth Meeting. It's wonderful to know that our team's efforts to enhance the dining experience are appreciated. We're glad you enjoyed the hibachi show and found our food delicious. We also appreciate your suggestion about the music and will take it into consideration. We're delighted to hear that we're one of the few Benihana locations left in the region and look forward to welcoming you and your guests again soon! Best, Benihana - Plymouth Meeting, PA Management Team
¿Te fue útil?
J
Jessica
Filadelfia
1 reseña
1.0
1 reseña
Comieron en 11 de noviembre de 2024
1. Global 1
2. Comida 1
3. Servicio 3
4. Ambiente 2
The stir-fried dishes were too salty as well as soups. Sashimi and sushi weren't fresh either. Prices are high compare to other places. Menus are sticky. It was such a long wait for each plate to come out. Overall we weren't happy at all dining there. Server is good and attentive. It would be our first and last time dining there. Not worth to try at all if anyone would plan on going there. Improvements is definitely in NEED!.
Benihana - Plymouth Meeting, PASe respondió el 14 de noviembre de 2024
Hey, Jess! We're really sorry to hear about your experience at Benihana - Plymouth Meeting. We strive to provide the best food and service to all our guests, and it's clear we fell short during your visit. We appreciate your feedback on the salty and sushi dishes, as well as the wait times. We're also sorry if our menu seemed sticky. We'll definitely take your feedback into account as we continually work to improve our service and food quality. If you wish to contact us with further details regarding this experience, you may reach us by visiting our "Contact Us" page on our website. We hope you'll give us another chance in the future to make it right. Best, The Management Team
¿Te fue útil?
M
Marissa
Filadelfia
4 reseñas
1.0
4 reseñas
Comieron en 9 de noviembre de 2024
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 1
I have to admit, I was very disappointed in our experience this past Saturday night. When were taken to our table my son was placed at the end of the group, not even part of the hibachi table. And he wasn’t even given a place setting until I asked for it two times. And then they didn’t even bring a napkin or chopsticks, which I also had to ask for. We sat at the table for almost an hour before anyone even took our order. I understand that the restaurant was busy, but they didn’t even acknowledge how long we waited. Nobody even apologized. Dishes from leftover food, and even the servers tray and trash from our chopsticks and straw wrappers were left at the table the entire time. Nobody checked in on us or even cleaned up after our space between courses. The food was mediocre in comparison to other times that I’ve visited Benihana or another hibachi restaurant. The place was loud, noisy filthy and poorly run. Finally, at the end, they got my bill wrong twice. It’s like my server didn’t even care what she put on each parties receipts. They had to fix it twice. And then, I believe I was overcharged. I got the Benihana Trio and they actually charged me extra for the rice! Doesn’t rice come standard with a $50 entre? I just don’t get it. Everybody knows me to be a non-complainer but I had to voice how upset I am with this whole experience. Benihana, I really want you to make this up to me. I’m beyond disappointed with you.
Benihana - Plymouth Meeting, PASe respondió el 11 de noviembre de 2024
Hey, Marissa! We're truly sorry to hear about your disappointing experience at Benihana - Plymouth Meeting. We always strive to provide our guests with a memorable and enjoyable dining experience, and we're gutted when we don’t meet expectations. Your feedback is crucial to us and we assure you that we will address these issues. We understand your frustration and are committed to improving our service. have to admit, I was very disappointed in our experience this past Saturday nightWe hope you will give us another chance to make it right. Best, The Management Team
¿Te fue útil?

Preguntas frecuentes

Sí, Benihana - Plymouth Meeting, PA ofrece pedidos a domicilio en asociación con Postmates y Uber Eats.

Benihana - Plymouth Meeting, PA tiene una calificación promedio de 3.7 estrellas, según 2527 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

23 nov 2024

7:00 p.m.

Reservado 17 veces hoy

Pide a domicilio o para llevar

Mapa de Google para Benihana - Plymouth Meeting, PA

508 W Germantown Pike, Plymouth Meeting, 19462 PA

Áreas del restaurante

Información adicional

Intersección en calle
Plymouth Meeting Mall Parking Lot. Between Boscov's and AMC Movie theater.
Zona
Plymouth Meeting
Horarios
Lun–Jue, Dom 11:00–22:00 Vie, Sáb 11:00–23:00
Precios
Hasta $30
Cocinas
Japonesa
Ambiente
Informal
Dress code
Informal y elegante
Parking details
Estacionamiento público
Public transit
Septa Bus Routes include 27, 98 and the L bus.
Opciones de pago
AMEX, Carta Blanca, Diners Club, Discover, JCB, Mastercard, Visa
Adicional
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Entrega a domicilio, Hora feliz, Opciones libres de gluten, Para no fumadores, Vegana, Vinos

Página web
https://www.benihana.com/
Número de teléfono
(610) 832-5924
Servicio de comidas
Spice up your next gathering with Benihana catering! Our perfectly portioned hibachi entrees, sides, and sushi platters are guaranteed to wow your guests. Place your order at least 3 hours in advance and indulge in a full flavor experience. https://www.benihana.com/catering/

Benihana - Plymouth Meeting, PA

Haz una reservación

Pide a domicilio o para llevar

Áreas del restaurante

Información adicional

Menú

Lo que dicen 2,527 personas

Calificaciones y reseñas generales

Reconocido por

Preguntas frecuentes

¿Ofrece Benihana - Plymouth Meeting, PA pedidos para llevar o a domicilio mediante OpenTable?

¿Cuál es la calificación de Benihana - Plymouth Meeting, PA?

¿Benihana - Plymouth Meeting, PA acepta reservaciones actualmente?

Haz una reservación

Pide a domicilio o para llevar

Áreas del restaurante

Información adicional