Kona Grill - Kansas City

Reseñas de Kona Grill - Kansas City de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   SINAHI VIP

   México24 reseñas

   1.0

   Comieron en 27 de enero de 2025

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   Pésimo servicio, no sabían que habíamos pedido, nos trajeron cosas que no eran nuestras y las de nosotros las llevaron a otra mesa,muy mala atención, hasta al final llegó el gerente que nos hizo un descuento por el mal servicio. La comida muy regular.
   

   A 1 persona le resultó útil

2. OT

   Comensal de OpenTable VIP

   Kansas City1 reseña

   1.0

   Comieron hace 4 días

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 3

   The service was as adequate, but overall it was a disappointing experience. The food was bland and way overpriced (imagine 5 pieces of a shrimp tempura roll which was 70% rice on the menu for $22-25), portion size was below average. There are many better restaurants near by that blow this one out of the water. We will not be back in the near future.
   

   ¿Te fue útil?

3. W

   Wayne

   Kansas City1 reseña

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 5

   The food and ambience were wonderful. Came to celebrate our 46th anniversary. We were cordially and promptly greeted and seated. Probably the worst service experience we have ever had. I don't know if our server was new or jar having a bad day, but he did not have a clue about"customer service. " We were there for 2 hours just trying to get service. He would promise to bring a drink refill or a dessert menu and not return for 15-20 minutes. They were not that busy and the other servers seemed to be buzzing around taking care of their customers.
   

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4. KL

   KimL

   Kansas City2 reseñas

   2.0

   Comieron hace 5 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 3

   I was extremely disappointed with the service we recieved. To begin, our margaritas were served in water glasses because they were out of the correct drinkware. Half empty glass isn’t a good look. Our waiter got my order wrong, I ordered a filet and received a ribeye. He dropped off the plate and disappeared so I had to have a busser find him. It took more than fifteen minutes to get the correct meal, my dining partner had already finished his meal by the time I received mine. While I appreciated that our server brought an order of fingerlings in the meantime, bringing another order plus mashed potatoes with the meal was a bit of starch overload. Our water glasses were never refilled, we weren’t offered a second drink or dessert. We normally tip 25% or more. Not this time.
   

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5. a

   angela VIP

   Kansas City13 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food was very good and the portions were generous. Service was great. I would definitely go back.
   

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6. OT

   Comensal de OpenTable

   Kansas City2 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   My waitress forgot to put in out drinks. So we had dinner without drinks eventually it was fixed but after we basically ate our meal.
   

   Kona Grill - Kansas CityRespuesta enviada hace 4 días

   I am sorry your drinks were delayed, but we do love your 5 star review. Thank you for taking time out of your day.
   

   ¿Te fue útil?

7. K

   Karl VIP

   Kansas City55 reseñas

   5.0

   Comieron en 12 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Our waitress (Emalea) was outstanding, would sit in her section again. Very pleasant and easy to strike a conversation with.
   

   Kona Grill - Kansas CityRespuesta enviada hace 7 días

   Thank you for the great review. We love Emalea, too!
   

   ¿Te fue útil?

8. T

   Tatiyana

   Kansas City1 reseña

   4.0

   Comieron en 9 de marzo de 2025

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   Outstanding I'm from Ohio it was my very first time going the food was amazing it came out in a good amount of time the bill was a little up there but it was a great experience for me and my wife good food good people
   

   Kona Grill - Kansas CitySe respondió el 9 de marzo de 2025

   Hello Tatiyana, Thank you so much for your kind words and the positive feedback! We're thrilled to hear that your first time dining at Kona Grill - Kansas City was memorable and you enjoyed our food. We strive to provide a great experience for all our guests, and it's always rewarding to hear when we've succeeded. We apologize if the value did not meet your expectations this time. We appreciate your feedback and will certainly take it into consideration as we continuously strive to improve our services. We look forward to welcoming you back soon! Best regards, The Management Team
   

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9. S

   Sherita

   Kansas City1 reseña

   5.0

   Comieron en 9 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 2
   4. Ambiente 5

   I made reservations for my birthday and my experience was good. My issue was the server we had. Being that the reservation was to celebrate my birthday the server paid more attention to my guest than me which to me was disappointing. I would return hoping I had a different server
   

   Kona Grill - Kansas CitySe respondió el 9 de marzo de 2025

   Hey Sherita, Thank you for choosing Kona Grill - Kansas City for your birthday celebration. We're thrilled to hear that you enjoyed your experience. However, we're sorry to hear that you felt your service experience did not match your expectations. We always strive to provide attentive and personalized service to all our guests, regardless of the occasion. We appreciate your feedback and will certainly take it into consideration as we continuously work to improve. We hope to have the opportunity to serve you again in the future. Best, The Management Team
   

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10. s

    stephen VIP

    Oklahoma City69 reseñas

    5.0

    Comieron en 9 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    The waitress Emalea was excellent. Very friendly and did awesome job. We always enjoy coming here.
    

    ¿Te fue útil?