LB Steak - Santana Row

Reseñas de LB Steak - Santana Row de comensales del restaurante. Basadas en valoraciones recientes.

1. A

   Alfonso

   Puerto Vallarta1 reseña

   1.0

   Comieron en 6 de octubre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 5
   4. Ambiente 3

   La peor carne que he probado. Nos la trajeron fría y chiclosa.
   

   LB Steak - Santana RowSe respondió el 6 de octubre de 2024

   Hello Alfonso, I'm truly sorry to hear about your disappointing experience concerning your steak. Serving food cold is unacceptable, and I sincerely apologize for that. We always aim to deliver high-quality dishes, and it’s clear we missed the mark during your visit. I will be addressing this with our Culinary team to ensure it doesn’t happen again. Best wishes, Chris Evans General Manager
   

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2. OT

   Comensal de OpenTable VIP

   San Francisco21 reseñas

   5.0

   Comieron en 28 de enero de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   La carne estaba perfecta, el servicio de los chicos y chicas fue excepcional.
   

   LB Steak - Santana RowSe respondió el 5 de febrero de 2023

   Hi there, Thank you so much for your amazing review! We are thrilled you had a 5 star experience and hope to welcome you back soon! Best wishes, LB Steak Team
   

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3. G

   German

   Seattle36 reseñas

   4.0

   Comieron en 10 de abril de 2022

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Excelente servicio: Armando y María. Comida muy sabrosa, muy buena selección de carnés. El postre Alaska cake is great!!
   

   LB Steak - Santana RowSe respondió el 10 de abril de 2022

   Dear Rodriguez, Thank you very much for your wonderful review! I will be sure to let Armando and Maria know how much you appreciated their service. We are grateful for your feedback and appreciate your support of our establishment. Best, Peter M. Temkin Manager LB Steak Santana Row
   

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4. OT

   Comensal de OpenTable

   San Francisco1 reseña

   5.0

   Comieron en 21 de septiembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Con mi esposa
   

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5. JG

   JGonzalez VIP

   San Francisco44 reseñas

   4.0

   Comieron en 12 de diciembre de 2017

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Excelente lugar, siempre que tengo alguna cena de negocios importantes elijo este restaurante.
   

   A 1 persona le resultó útil

6. OT

   Comensal de OpenTable

   San Francisco1 reseña

   2.0

   Comieron hoy

   1. Global 2
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   The waiters was very nice! but the wait time was long, and there was no bread before the meal. In the end, the below dishes were served at the same time, but the plates were cold...so the steak got cold very quickly! Not as delicious as we expected. Might not recommend friends to go there anymore. -Tomahawk Rib Eye for Two -Brandt Farms Cowboy -Brussels Sprouts -Truffle Fries
   

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7. j

   joe VIP

   San Francisco1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Was there for a client dinner. Service was excellent. I ordered the small filet and it wasn’t loaded with butter etc like the big chain steakhouses do.
   

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8. S

   Sloane

   Detroit1 reseña

   3.0

   Comieron hace 4 días

   1. Global 3
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   Positives: Friendly, warm service. Started at the host stand and continued with our server, food runners and busser. Apps and sides were good. Wedge salad was a 10. Bread service was a mixed bag. Perfectly whipped and salted butter and slightly stale under-warmed bread. Cocktails were painfully slow to arrive, but well made. Lots of good choices on the wine list. Negatives: All four of us had steaks. Med Rare cook was perfect, but they arrived warm (not hot) on cool, room temperature plates, with a soft sear and under seasoned. It's a steakhouse and this is hard to comprehend or forgive. And we ate early on a Monday with the restaurant maybe 40% full. On a 10pt scale, the meat quality was 7+ but the execution was a 4 at best.
   

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9. M

   Mary VIP

   San Francisco5 reseñas

   1.0

   Comieron hace 5 días

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   I wasn't the one that chose this restaurant. Received feedback this morning regarding dinner and the customers did not have a great experience. Their food was cold and the whole ambiance wasn't warming.
   

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10. OT

    Comensal de OpenTable

    San Francisco2 reseñas

    2.0

    Comieron hace 6 días

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 2

    We hadn't been to LB Steak in a little while and we were really looking forward to it. Unfortunately, the service today was very disappointing. We had a 12:15pm reservation and we didn't have our lunch served until 1:40pm. They brought out beverages and never asked if we'd like another one. We had two children with us who were starving by the time the lunch was served. They don't do a bread service anymore, which was one of the fun things about their restaurant. Once we received our food, nobody checked on us again until we stopped a different server to get our bill. Our waiter was also the bartender for the day which didn't help. He had too much to manage. Hopefully they make changes to improve the experience for others. At least their food is good.
    

    LB Steak - Santana RowRespuesta enviada hace 5 días

    Hi, We're sorry to hear about your recent experience at LB Steak - Santana Row. We appreciate your patience and understanding in the matter of timing, especially with your children. We understand that the unexpected delay and lack of attentive service affected your overall dining experience. We also appreciate your feedback about our food. We strive to provide a unique dining experience for all our guests and your comments will help us improve. We hope to have the opportunity to serve you better in the future. Best Regards, The Management Team
    

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