Benihana - Conroe, TX

Reseñas de Benihana - Conroe, TX de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Mary

   Este de Texas2 reseñas

   5.0

   Comieron hace 7 días

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Very nice. Was not happy about the xtra charges on our bill that we were not told about We each ordered meals that weee around $38 which totaled $152. He asked if we wanted fried or steamed rice we said fried not kniwind it would be 6.50 more for each $26.00 more. We all drank water $0 Was charged $5 to have Terryoki sauce added to the Teeryoki chicken b, x’s 2 $10. 152+26.00+10. $188. Our bill was $229.00. We don’t know why so much.
   

   Benihana - Conroe, TXRespuesta enviada hace 5 días

   Thanks for visiting us, Mary! We're glad to hear that you enjoyed your experience at Benihana - Conroe, TX. We apologize for the misunderstanding regarding the additional charges for our Teeryoki chicken and water. We understand that it can be confusing, especially when you haven't received clear communication from our team. We appreciate your feedback and will use it to improve our communication. We hope to have the opportunity to serve you again soon.
   

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2. J

   John

   Palm Springs/Ciudades del desierto de la palma1 reseña

   5.0

   Comieron en 31 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My wife and I went there ( Conroe location ) for my birthday. Aaron took care of us and was a fantastic cook along with Joeseph who took care of both of us. They provided outstanding service.Thank you.
   

   Benihana - Conroe, TXSe respondió el 2 de abril de 2025

   Thanks for the feedback, John! We're thrilled to hear that you and your wife had an exceptional birthday celebration at Benihana - Conroe, TX. It's wonderful to know that our team made your visit special and that you felt well taken care of. We're so glad you enjoyed the food and service. We look forward to serving you again soon!
   

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3. C

   Christian

   Unspecified1 reseña

   3.0

   Comieron en 30 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 2

   Good staff but needs more menu items. I honestly think there was more alcoholic drinks then food
   

   Benihana - Conroe, TXSe respondió el 3 de abril de 2025

   Hi Christian, Thank you for taking the time to leave us a review. We're glad to hear that you found our staff satisfactory and our service met your expectations. We appreciate your feedback about our menu and will definitely take it into consideration as we continually strive to improve. We hope to see you again soon at Benihana - Conroe, TX. Best Regards, The Management Team
   

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4. J

   Jeff

   Houston1 reseña

   5.0

   Comieron en 20 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was a very good date night! We were warmly welcomed at the entrance, then we were able to pick our seats at the hibachi table. We were entertained by our chef and the food was delicious.
   

   Benihana - Conroe, TXSe respondió el 22 de marzo de 2025

   Hey Jeff, We're thrilled to hear that you had a wonderful date night at Benihana - Conroe, TX! It's fantastic to know that you were warmly welcomed at the entrance and that you enjoyed your experience at our hibachi table. We're also glad that you found our food delicious. We always aim to provide excellent service and value to our guests. Your feedback is much appreciated and we look forward to welcoming you back soon! Best, The Management Team
   

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5. S

   Shanny

   Houston2 reseñas

   5.0

   Comieron en 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great! Love the CONROE location! They always give great service
   

   Benihana - Conroe, TXSe respondió el 17 de marzo de 2025

   Dear Shanny, Thank you so much for your kind words! We’re thrilled to hear you love our Conroe location and consistently receive great service. Providing an excellent dining experience is our top priority, and your feedback means the world to us. We truly appreciate your support and look forward to serving you again soon for another fantastic meal!
   

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6. OT

   Comensal de OpenTable

   Houston3 reseñas

   5.0

   Comieron en 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We had a great time and a delicious dinner. Leah was wonderful and provided excellent service. Tristan was a fabulous and very entertaining cook. Everything came out perfect. We felt very welcome ans very well taken care of all around.
   

   Benihana - Conroe, TXSe respondió el 10 de marzo de 2025

   Dear Guest! Thanks for the feedback! We're thrilled to hear that you had a great time and enjoyed your dinner at Benihana - Conroe, TX. It's wonderful to know that our team provided excellent service and that everything came out perfect for you. We always aim to make our guests feel welcome and well taken care of, and your kind words are a testament to our efforts. We can't wait to welcome you back for another delightful dining experience!
   

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7. OT

   Comensal de OpenTable VIP

   San Antonio6 reseñas

   5.0

   Comieron en 4 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We celebrated my sons 6th birthday and had a blast
   

   Benihana - Conroe, TXSe respondió el 5 de marzo de 2025

   Dear Guest! Thank you for choosing Benihana - Conroe, TX for your special occasion! We're thrilled to hear that you and your son had a memorable birthday celebration. It's great to know that you enjoyed our food and service. We strive to make every occasion special and your feedback is a testament to our efforts. We look forward to serving you again soon. Best, The Management Team
   

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8. T

   Trestan

   Houston4 reseñas

   3.0

   Comieron en 15 de febrero de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 4

   Love Benihana, and this location is typically outstanding. Either they were unprepared for Valentine’s Day or the waitress was off her game big time. As a former waiter I understand how hectic nights like valentines can be and have grace for a couple mistakes, but, “a couple mistakes” was not this. Not to belabor the details of everything that went wrong with not just our orders but the whole tables, the tipping point for me was, towards the end even after she came and apologized to the table for her mistakes, she took a dessert order that only had 1 correct order out of 5, as well as having all bills incorrect. The manager was relatively helpful, again in my experience in restaurant service, when there’s than many issues the comps typically are very generous. The comp was ~ 40.xxx% before you consider we waited >1 hour for our reservation and were told we would be receiving a free appetizer. So after the appetizer comp was taken out the actual comp for the multitude of issues was under 20% (not included was $20 in discount cards to be used later). All in all, great place on a normal slow night. Highly avoid going on busier nights. The staff and management are just not up to the task of being that booked.
   

   Benihana - Conroe, TXSe respondió el 16 de febrero de 2025

   Hi Trestan, We're truly sorry to hear about your recent experience at Benihana - Conroe, TX. We understand that special occasions can sometimes be hectic, and we apologize for any mistakes made during your visit. We're glad to hear that you still enjoy our restaurant, and we'll make sure to address your concerns with our team. We appreciate your feedback and hope to have another chance to provide you with the exceptional service we're known for. Best, The Management Team
   

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9. T

   Tammy

   Houston1 reseña

   4.0

   Comieron en 15 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   The atmosphere was wonderful, even made a few new friends at our table. The wait was bothersome since we did have reservations. The chef was so/so. The food was pricey, but you’re paying for the experience. Would definitely go again though.
   

   Benihana - Conroe, TXSe respondió el 16 de febrero de 2025

   Thanks for the feedback, Tammy! We're thrilled to hear that you enjoyed the atmosphere at Benihana - Conroe, TX. It's wonderful to know that we could make a few new friends along the way. We apologize for the wait during your visit, but we're glad it didn't dampen your overall experience. We appreciate your feedback on our food pricing, and we're always looking for ways to improve. We're glad you'd consider visiting us again, and we hope to serve you even better next time.
   

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10. D

    David

    Detroit6 reseñas

    5.0

    Comieron en 14 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Our service, food and entertainment was outstanding
    

    Benihana - Conroe, TXSe respondió el 16 de febrero de 2025

    Thanks for the review, David! We're thrilled to hear that you enjoyed the food, service, and entertainment at Benihana - Conroe, TX. Your kind words mean a lot to us. We strive to provide an exceptional dining experience for all our guests. We look forward to serving you again soon!
    

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