BJ's Restaurant & Brewhouse - Florence

Reseñas de BJ's Restaurant & Brewhouse - Florence de comensales del restaurante. Basadas en valoraciones recientes.

1. C

   Chrissy

   Cincinnati4 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Overall really great! We really enjoyed all of the food we got! The drinks were great too. I like that they have $6 cocktails. Service was pretty good but occasionally took a while to get things/have her come back even though it wasn’t super crowded. She was very nice though!
   

   BJ's Restaurant & Brewhouse - FlorenceRespuesta enviada hoy

   Thanks for the feedback! We’re thrilled you enjoyed the food and drinks, especially our $6 cocktails. We appreciate your patience regarding service and will work on improving that aspect. Your kind words about our staff mean a lot! Looking forward to seeing you again soon!
   

   ¿Te fue útil?

2. CB

   CandB

   Cincinnati26 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Nice restaurant, huge food selection on the menu. Very good service.
   

   BJ's Restaurant & Brewhouse - FlorenceRespuesta enviada hace 1 día

   Thanks! We’re thrilled to hear you enjoyed our menu and experienced great service. Your feedback means a lot to us, and we can’t wait to welcome you back for another delicious meal!
   

   ¿Te fue útil?

3. R

   Robin

   Cincinnati12 reseñas

   2.0

   Comieron en 2 de marzo de 2025

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 2

   Ordered an appetizer and waited for over 50 min to get it bc we had to ask if they forgot about it. Server rarely checked on us even though the place wasn’t busy. Bill was about $150 which seemed outrageous for 2 apps and only 2 entrees (my husband and I shared). We had ordered a total of 3 alcoholic beverages. Disappointed to say the least. Probably won’t be back.
   

   BJ's Restaurant & Brewhouse - FlorenceRespuesta enviada hace 7 días

   Hi Robin. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   ¿Te fue útil?

4. D

   Debra

   Cincinnati4 reseñas

   5.0

   Comieron en 24 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The Seared Ahi tuna salad was fantastic. The Cosmopolitan was delicious. I got a free pizookie for my birthday which I got to take home which was burnt on the bottom. So, it wasn’t very good! At least I didn’t spend money for it, but still disappointed.
   

   BJ's Restaurant & Brewhouse - FlorenceSe respondió el 27 de febrero de 2025

   Debra, thank you for your glowing feedback on the Ahi tuna salad and Cosmopolitan! We’re glad you enjoyed them. We apologize for the pizookie experience and appreciate your understanding. Your insights help us improve, and we hope to delight you even more on your next visit!
   

   ¿Te fue útil?

5. d

   donna VIP

   Cincinnati14 reseñas

   4.0

   Comieron en 16 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   The food was very good except for my daughter’s sirloin. It was very fatty, dry and too done for her taste. Her sides were good but she would never get the steak again. Our other meals were especially good. The prime rib was excellent.
   

   BJ's Restaurant & Brewhouse - FlorenceSe respondió el 17 de febrero de 2025

   Donna, thank you for your feedback! We’re glad to hear you enjoyed the prime rib and other meals. We appreciate your comments about the sirloin and will share them with our kitchen team to ensure better experiences in the future. We hope to see you again soon!
   

   ¿Te fue útil?

6. j

   judy

   Cincinnati1 reseña

   5.0

   Comieron en 7 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Everything was good, but they’re alcoholic drinks are a little pricey
   

   BJ's Restaurant & Brewhouse - FlorenceSe respondió el 8 de febrero de 2025

   Thanks for the great feedback, Judy! We’re glad you enjoyed your experience. We appreciate your input on our drink prices and will take it into consideration as we continue to enhance our offerings. Hope to see you again soon!
   

   ¿Te fue útil?

7. C

   Camilla VIP

   Cincinnati12 reseñas

   5.0

   Comieron en 2 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Waiter, was phenomenal. So very good at his job. He was very attentive to our needs.
   

   BJ's Restaurant & Brewhouse - FlorenceSe respondió el 6 de febrero de 2025

   Thanks, Camilla! We're thrilled to hear about your exceptional experience with our waiter. Our team takes pride in providing attentive service, and it's wonderful to know that it made your visit memorable. We look forward to welcoming you back soon!
   

   ¿Te fue útil?

8. j

   jackson

   Miami2 reseñas

   5.0

   Comieron en 25 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   At this place it’s very great place for date good customer care and you don’t wait to long they are kind
   

   • 

   BJ's Restaurant & Brewhouse - FlorenceSe respondió el 28 de enero de 2025

   Thanks for your wonderful review, Jackson! We're thrilled to hear you had a great date experience with us. Our team strives to provide excellent service, and we appreciate your kind words. Looking forward to seeing you again soon!
   

   ¿Te fue útil?

9. T

   Tracey VIP

   Cincinnati15 reseñas

   1.0

   Comieron en 17 de enero de 2025

   1. Global 1
   2. Comida 4
   3. Servicio 5
   4. Ambiente 1

   Had reservations for 6 pm was told their would be a 30 minute wait. They apparently took walk in first not prioritizing reservations!
   

   BJ's Restaurant & Brewhouse - FlorenceSe respondió el 21 de enero de 2025

   Tracey, we’re sorry to hear about your experience and understand your frustration. We strive to honor reservations and appreciate your feedback. We’ll address this issue to improve our service. Thank you for bringing it to our attention.
   

   ¿Te fue útil?

10. L

    Lina

    Las Vegas5 reseñas

    3.0

    Comieron en 27 de diciembre de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 3
    4. Ambiente 4

    We’ve visited many times, here’s the biggest issue: just because you have open tables doesn’t mean you should fill them. If you’re short handed or backed up people will understand more if you tell them ahead of time they’ll have a short wait time until seated. These poor servers are running around as 2 managers are casually walking, that’s an issue right there. Pitch in! And… when there’s mistakes or issues at a table it’s your job to come apologize. It’s not rocket science it’s basic customer service.
    

    BJ's Restaurant & Brewhouse - FlorenceSe respondió el 29 de diciembre de 2024

    Thank you so much for taking time to provide feedback about your experience. We welcome the opportunity to speak with you more about this visit, and if there is anything else you would care to share with us, please email feedback@bjsrestaurant s.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Florence restaurant. Please allow us a few days to get back to you. Thank you for your review.
    

    ¿Te fue útil?