BJ's Restaurant & Brewhouse - Valley Stream

Reseñas de BJ's Restaurant & Brewhouse - Valley Stream de comensales del restaurante. Basadas en valoraciones recientes.

1. J

   Jenessa

   Nueva York4 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always great food and great service! Will be going back in the future
   

   ¿Te fue útil?

2. L

   Lea

   Nueva York5 reseñas

   1.0

   Comieron en 28 de septiembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   Food wasn’t hit and we told server. Would not go back.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 25 de febrero de 2025

   Hi Lea. We are so sorry you were not satisfied with your BJ’s visit and hope you can give us another chance. Next time, if anything about your experience can be improved, please let our managers know so we can make it right while you are dining with us. Thank you for your feedback.
   

   ¿Te fue útil?

3. L

   Lez123

   Nueva York2 reseñas

   5.0

   Comieron en 28 de julio de 2024

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Good vibes,waitress was amazing . Food wasn’t bad!
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 1 de agosto de 2024

   Thank you so much for your feedback. We pride ourselves on great service and food, and we are glad you had a great time – can’t wait to serve you again!
   

   ¿Te fue útil?

4. A

   Ambies VIP

   Nueva York20 reseñas

   2.0

   Comieron en 27 de junio de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 3

   Very disappointing experience last night at BJ’s Brewhouse on Long Island (NY). I made a reservation on Opentable for 3 at 6:30 and was seated promptly. Our waiter was helpful enough, but seemed to be out of reach a lot of the time that we were there. Her section didn’t seem that busy (3 tables), however she wasn’t attentive. We waited 20 minutes for my dad’s beer to arrive and at one point finished both sodas and had to ask for refills which took about 10 mins. During the wait time I went to the ladies room and the floor was strewn with paper towels. I proceeded to the first stall and the toilet liners were balled up on the floor, used toilet paper balled up on the back of the toilet. The middle stall also had toilet liners on the floor. Before returning to my seat I went to speak to the hostess and I did see her head to the restroom with a broom and dustpan. My biggest concern was my meal. I ordered the $19.00 Thursday Tri Tip special (with the free Pizookie). At no time did the waitress ask me about the steak’s temperature. She made it point to ask about my daughter’s burger (which we ordered medium well). That said, the steak arrived well done and very dry. It took about 10 minutes to find her and when I explained the issue she offered to have it remade with the desired temperature. I asked how long it would take and she said she’d put a rush on it, but it didn’t arrive fast. At that point I’d already enjoyed the appetizer, salad and some of my fries so I asked her to box it up and said I’d take it home. My dad and daughter were basically done with their food and wanted dessert. Later, I cut into the steak and it was tough, with little pink and a large white middle. I threw it out. Very disappointing to spend hard earned money on a meal that seemingly wasn’t made with care or concern. I’d be hard pressed to return to that location. I don’t eat out much and was in the area visiting my elderly dad and kicking off the first day of my summer vacation- bummer.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 30 de junio de 2024

   Thank you for sharing your experience. Sounds like we didn't provide the outstanding service we strive for this time. We'll address this with the staff and make sure it doesn't happen again. We would like to make it up to you. Please swing back by our location and personally share this experience with the manager so we can do right by you.
   

   ¿Te fue útil?

5. OT

   Comensal de OpenTable

   Nueva York1 reseña

   3.0

   Comieron en 22 de junio de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 1
   4. Ambiente 4

   Recommended by my mother. Food was okay and the place was nice but our entrees took over 45 mins to arrive and it wasn't even busy. If the server apologized or mentioned there was an issue, then I would be okay but no comments must mean that's normal. Not acceptable.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 24 de junio de 2024

   We are so sorry to read about your recent experience. Our service wasn't up to par, and we apologize for having kept you waiting. Please don't hesitate to reach out to one of our managers the next time this happens. Our team will do everything we can to make it right.
   

   ¿Te fue útil?

6. J

   Jorge

   New York State1 reseña

   4.0

   Comieron en 11 de febrero de 2024

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Great food , and good prices local area. Mature age group.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 13 de febrero de 2024

   Thanks so much for your four-star review. We look forward to seeing you again soon, and we'll try for that fifth star.
   

   ¿Te fue útil?

7. OT

   Comensal de OpenTable

   Nueva York5 reseñas

   5.0

   Comieron en 11 de noviembre de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   10/10 the food was so good !, My friend and I had their amazing margaritas.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 13 de noviembre de 2023

   Thank you for your review. We're glad you enjoyed your food and we look forward to serving you again!
   

   ¿Te fue útil?

8. E

   Eric VIP

   Nueva York741 reseñas

   4.0

   Comieron en 7 de julio de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   We were blown away by how great the food was throughout the night. Not in a bad way, but we were expecting the usual bar type stuff, but everything from the guacamole, wings and burgers was fantastic. The hand-crafted cocktails were also excellent and the service was top notch. We look forward to our next visit.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 11 de julio de 2023

   One of our goals is to provide an experience where everything falls into place. Looking forward to serving you again.
   

   ¿Te fue útil?

9. JC

   JuanC

   Nueva York1 reseña

   4.0

   Comieron en 30 de junio de 2023

   1. Global 4
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   My first time eating the ribs and tri-tip steak. I was not thrilled with the taste of either, don't know if it was the sauce or the meat itself. I used to enjoy the food at Bj's, after this one, not too much anymore. Prices were high at the end.
   

   BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 2 de julio de 2023

   Hi Juan. Thank you for your review. We're glad to hear that you enjoyed your experience, and we look forward to your next visit.
   

   ¿Te fue útil?

10. EH

    EstherH

    Nueva York1 reseña

    5.0

    Comieron en 3 de abril de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    The food were excellent, we were very pleased and want to go back again with more family member. I passed the place almost every week I never see it until my sister friend referred us. And Brendo was very nice. I really love BJ'S Restaurant because they don't have a lot salt on their food, and you can taste all of the ingredients on the food, and also they give you a lot of food for your money it was worth it. I am recommendint BJ'S Restaurant to all of my family member and friends
    

    BJ's Restaurant & Brewhouse - Valley StreamSe respondió el 5 de abril de 2023

    WOW! We loved your comments, thanks for the great “pat on the back,” we really appreciate it! Looking forward to serving you again.
    

    ¿Te fue útil?