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Didn’t even try to look into what happened, how we were able to book a reservation at a time when they’re closed, or even apologize for that matter. Just kept wiping their computer screen and repeating “I dunno, we closed at 1”. So I’m not sure if this was an open table issue or what with our reservation, but we did not end up eating here (despite getting confirmation the day prior of our 1pm reservation) and had to eat somewhere else. Burger Theory also needs to train their employees on customer service etiquette because I’ve never experienced a host/hostess like this one. Simply the worst. 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The sever asked to bring it back , but we had a show we had to catch. I still like the burger and my wife liked hers. 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At Burger Theory we have a unique point of 'brew', a belief that our guests should get a dining experience that always caters to their cravings and is as fun and energetic as they are. Breakfast and Dinner served daily. Don't forget to save room for our housemade mason jar desserts!
Información adicional
Ambiente
Informal
Precios
Hasta $30
Cocinas
Hamburguesas, Americana
Horarios
Desayuno
Lun–Vie 06:30–11:00
Sáb, Dom 07:00–12:00
Almuerzo
Lun–Vie 11:00–13:00
Sáb, Dom 12:00–13:00
Cena
Lun–Jue, Dom 16:00–22:00
Vie, Sáb 16:00–23:00
Our burgers are made using quality ingredients and a special blend of Certified Angus Beef™ chuck, brisket and short rib. All served with choice of Fries or Onion Rings for $1 upcharge. Substitute black bean or "Beyond Beef"
The ClassicUSD 12.00
American cheese, Grilled Onions, Lettuce, Tomato, Pickles, KGB Sauce
LonestarUSD 13.00
Cheddar Cheese, Bacon, Onion Ring, BBQ sauce
Farm FreshUSD 13.00
Boursin Cheese, Grilled Onions, Portobello Mushrooms, Lettuce, Roasted Garlic Mayo
Breakfast BurgerUSD 13.00
Cheddar Cheese, Bacon, Fried Egg, Roasted Garlic Mayo
Sweet Jars
$6
Key Lime
Carrot Cake
Kids Menu
Includes choice of milk or soft drink
Grilled CheeseUSD 4.89
with fries
Chicken FingersUSD 4.89
with fries
CheeseburgerUSD 4.89
with fries
Lo que dicen 12 personas
Reseñas de Burger Theory - Grand Rapids de comensales del restaurante. Basadas en valoraciones recientes.
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
3.8
3.8 de acuerdo a todas las calificaciones
Este restaurante no recibió suficientes puntuaciones recientes para mostrar un resumen de calificaciones actual
3.8Comida
4.0Servicio
3.2Ambiente
3.7Valor
Ruido • Moderado
12 reseñas
B
Brian
Philadelphia County1 reseña
4.0
Comieron en 25 de marzo de 2025
Global 4
Comida 3
Servicio 5
Ambiente 3
Burgers were ok to pretty good. Beer selection was great. Service was outstanding. Very quiet when we were there, but only 20% full on a Tuesday night.
¿Te fue útil?
B
Brian
Grand Rapids/Oeste de Michigan1 reseña
1.0
Comieron en 18 de enero de 2025
Global 1
Comida 1
Servicio 1
Ambiente 1
We were sat at our table and then we were completely ignored for the next 20 minutes. A large group that was seated after us was being waited on. Since we were invisible, we thought it best to just leave. Turns out, nobody at this restaurant cared.
¿Te fue útil?
OT
Comensal de OpenTable
Grand Rapids/Oeste de Michigan1 reseña
2.0
Comieron en 3 de febrero de 2024
Global 2
Comida 2
Servicio 1
Ambiente 2
All of the reviews were spot on, unfortunately. Service was super slow and quite unfriendly. The kids menu has advertised that “kids eat free” and in the fine print it does not mention anything about it being for hotel guests only. It was over-priced food that was on par with McDonalds, except the fries. The table and floor were both quite dirty. My son never got a refill of anything. The dessert that came with his meal was never offered and when we asked for it we got a lovely eye roll. It was, unfortunately, a poor experience overall.
¿Te fue útil?
SS
ShannonS
Philadelphia County1 reseña
5.0
Comieron en 14 de abril de 2023
Global 5
Comida 5
Servicio 5
Ambiente 5
Great food and atmosphere. Carlos was a great server!
¿Te fue útil?
OT
Comensal de OpenTable
Grand Rapids/Oeste de Michigan6 reseñas
1.0
Comieron en 14 de marzo de 2023
Global 1
Comida 1
Servicio 5
Ambiente 3
This was one of the weirdest dining experiences I’ve had in a while. To start with the positives. The server was super friendly and kept our beverages full.
We ordered an app of firecracker shrimp this was where it started to go off the rails. I’ve never experienced an unbattered yet deep fried shrimp. It was disturbingly crunchy yet chewy. Then it was slathered in the sweet chili sauce as if to try to hide the shrimp.
The burgers. If you’re going to ask how we want our burger done, you should try to hit the temperature requested. My burger was so over done and dry I had to chase it down with my beverage.
It was not an experience I’m looking to repeat and I’m not convinced it was worth the price paid.
¿Te fue útil?
OT
Comensal de OpenTable
San Diego1 reseña
1.0
Comieron en 5 de febrero de 2023
Global 1
Comida 1
Servicio 1
Ambiente 1
We showed up at 1:00 for our 1pm reservation to an incredibly rude/unprofessional host who wouldn’t make eye contact with us and just kept saying “we closed at 1”. Didn’t even try to look into what happened, how we were able to book a reservation at a time when they’re closed, or even apologize for that matter. Just kept wiping their computer screen and repeating “I dunno, we closed at 1”. So I’m not sure if this was an open table issue or what with our reservation, but we did not end up eating here (despite getting confirmation the day prior of our 1pm reservation) and had to eat somewhere else. Burger Theory also needs to train their employees on customer service etiquette because I’ve never experienced a host/hostess like this one. Simply the worst. We will never be back.
A 3 personas les resultó útil
SD
SD518
Orlando/Este de Florida Central1 reseña
4.0
Comieron en 5 de febrero de 2023
Global 4
Comida 5
Servicio 4
Ambiente 4
Burger Theory is a hidden gem. Our burgers were delicious . We made a reservation for Saturday evening but there were only a few people dining when we were there . It was nice to find a place with good food and not a long wait on a Saturday evening . Service was good but slow. Would definitely recommend and go again.
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AB
AlexB
Chicago3 reseñas
5.0
Comieron en 15 de enero de 2023
Global 5
Comida 5
Servicio 5
Ambiente 4
Great service from Carlo, and an excellent brisket sandwich!
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KP
KimberlyP
Baltimore/Maryland34 reseñas
4.0
Comieron en 12 de noviembre de 2022
Global 4
Comida 4
Servicio 5
Ambiente 3
Service by Carlos was a highlight. Cocktails were excellent. Burgers were standard fare.
¿Te fue útil?
CS
ChrisS
Detroit/Este de Michigan18 reseñas
5.0
Comieron en 11 de octubre de 2022
Global 5
Comida 4
Servicio 5
Ambiente 4
Our server was very nice and very responsive. We really liked it and will be back. I thought my burger was going to be medium and it was pretty raw. The sever asked to bring it back , but we had a show we had to catch. I still like the burger and my wife liked hers. The fries and onion rings were delicious as well.
¿Te fue útil?
Preguntas frecuentes
Burger Theory - Grand Rapids tiene una calificación promedio de 3.8 estrellas, según 12 comensales de OpenTable.
Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.