El Torito - Ontario

Reseñas de El Torito - Ontario de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   5.0

   Comieron en 16 de junio de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Todo delicioso y super buen servicio aunque extran̈e no escuchar la musica esta vez
   

   • 

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2. JC

   JesusC

   Los Ángeles1 reseña

   5.0

   Comieron en 25 de febrero de 2024

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Buen servicio y atención ..la comida excelente ..ambiente ..alegre
   

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3. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   4.0

   Comieron en 17 de octubre de 2021

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   muy buen lugar, la comida es excelente. altamente recomendable.
   

   • 

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4. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   4.0

   Comieron en 6 de mayo de 2021

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 3

   Cinco de mayo
   

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5. OT

   Comensal de OpenTable

   Los Ángeles1 reseña

   4.0

   Comieron en 12 de noviembre de 2020

   1. Global 4
   2. Comida 4
   3. Servicio 3
   4. Ambiente 4

   Todo muy bien mi amable el mesero. La única observación es que duraron como una hora en llevar la comida que habíamos ordenado a la mesa, pero en general todo bien.
   

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6. VG

   VictorG

   San Francisco1 reseña

   5.0

   Comieron en 13 de enero de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Que hagan lo que le pidan en mi caso les pedí que entregasen una rosa a la muchacha con un recado, pagar no sería el problema.
   

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7. S

   Spagirl VIP

   Costa central55 reseñas

   1.0

   Comieron hace 3 días

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   Very VERY disappointed. I really love the El Torrito Restaurants but this time regretfully I felt very disappointed especially bc my husband wanted to celebrate just us on my bday since I was sick on my actually bday this was just to spend that special time. I only felt that Only Mirna the Reservation host gracefully accommodated us to my request, to open a table up little quicker Knowing it was my bday. Also my reservation was fur 6:45pm and was seated still had to wait 20 more minutes bc it was very busy. I did not understand bc there was 5 open tables ready but tables needed to be cleaned and overturned. Which means low staff of servers and bus servers However this made outcome very unpleasant Service was very poor, Our server did NOT mention any salutations or SAY ANYTHING only rushed us to order, Felt like a number. On to the “””Next!!”” He Did not mention any recommendations or offer any specials they were having. Came to us 3 time within the 7 minute sinterrupting us (we had our menus closed btw-) and asking Are you ready yet Muchachas?? Mind- you to ask To order food after just have been seated, to our table not asking drinks first? The Bars Music was SO LOUD & OVERBEARING at this time ? Maybe start @ 8:30pm for DJ and keep Authentic Dining music in the background at least for families and small children I love this music so much however if it carries into restaurant where it overbears conversation it’s JUST very awkward. DJ seems to not care only to blast - I requested to lower but he just smirked and ignored me. This restaurant really needs to address etiquette, to their staff. I am in the Hospitality industry so I have some knowledge on how people should be treated, regretfully this time especially in my circumstances very Dissapointed to say the least
   

   El Torito - OntarioRespuesta enviada hace 2 días

   Dear Spagirl, Thank you for the 1-star review. We appreciate you taking the time to inform us of your experience during your last visit. We are always striving to improve. Please feel free to reach out and ask for a manager or if you can provide us with an email or number, so we can contact you so we can better assist you. We value your business and look forward to serving you again soon! Myriam G. Manager.
   

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8. J

   Josedriver

   Los Ángeles5 reseñas

   1.0

   Comieron en 9 de marzo de 2025

   1. Global 1
   2. Comida 4
   3. Servicio 2
   4. Ambiente 4

   Usually being seated and getting served aren't a problem especially with reservations but today because I asked to be seated outside we forced to wait for 20 minutes which is totally unacceptable when others are being seated outside ahead of us. Then asked for drinks and water and another 15 minutes passed. I think the problem was management, poor direction and follow through
   

   El Torito - OntarioRespuesta enviada hace 6 días

   Dear Josedriver, we apologize and thank you for sharing your experience with us. Can you please share the best number and time to reach you? we would like to make it up to you and invite you back to the restaurant to enhance your experience. We look forward to speaking with you soon. Thank you. Diane R. Manager
   

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9. R

   Robert VIP

   Los Ángeles1 reseña

   2.0

   Comieron en 2 de marzo de 2025

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 1

   Had a reservation but they made us wait 30 minutes to seat our party at 2 l. They seated us around nothing but families with kids screaming The omelette line took 40 minutes to get an omelette. All the food was cold se to the waiting. Server was very nice person but doesn’t know what he’s doing.. other than the chocolate fountain, the food was pretty much forgettable.
   

   El Torito - OntarioSe respondió el 6 de marzo de 2025

   Dear Robert, we apologize and thank you for sharing your experience with us. Can you please share the best number and time to reach you? please feel free to reach out anytime. We look forward to speaking with you. Thank you.
   

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10. D

    Destiny

    Los Ángeles1 reseña

    5.0

    Comieron en 2 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Great service the manager so kind and helpful came to check on our party multiple times very happy
    

    El Torito - OntarioSe respondió el 6 de marzo de 2025

    Dear Destiny, thank you so much for your 5-star review! We appreciate you taking the time to share and look forward to serving you again soon! Diane R.
    

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