Franklin Social Kitchen & Bar

Reseñas de Franklin Social Kitchen & Bar de comensales del restaurante. Basadas en valoraciones recientes.

1. M

   Marc

   Filadelfia1 reseña

   5.0

   Comieron en 23 de febrero de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   The staff here are excellent. They are friendly and attentive. Robert is THE BEST!! The night we went was the opening night for their new restaurant so I’m sure a few things were being worked out. I had the fish and chips which was excellent. My friend had the butternut risotto and the flavor was delicious, but consistency was dry rather than the expected moist risotto. We will definitely go back.
   

   ¿Te fue útil?

2. J

   Jerry

   Chicago5 reseñas

   4.0

   Comieron en 28 de noviembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Amazing waiter! Nice atmosphere! Loved the Christmas tree up. Cocktails were great!
   

   ¿Te fue útil?

3. J

   Jake

   Filadelfia7 reseñas

   2.0

   Comieron en 17 de noviembre de 2024

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   Service was lovely. Food was "OK". Drinks were NOT GOOD and dessert was also just about ok. For the price there are FAR better places in Philly downtown
   

   ¿Te fue útil?

4. C

   Carolina

   Filadelfia2 reseñas

   2.0

   Comieron en 10 de noviembre de 2024

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   This restaurant is a hotel restaurant. I am not judging it for that, however when checking in to be seated, the hostess stand was unclear and we were left waiting for some time before acknowledged. We were running 15 minutes late for my 11:30AM reservation and was told upon arrival that they wouldn't be only serving lunch. A bit disappointing since I scheduled it to have brunch. The food was solid and the service was good given 1) the cards were stacked against her and 2) she was one of TWO servers for a fair sized restaurant.
   

   Franklin Social Kitchen & BarSe respondió el 17 de noviembre de 2024

   Hello Carolina, We apologize that this most recent experience fell below our level of service. We have shared this feedback with our team, and we would love an opportunity to create a better experience for you in the future.
   

   ¿Te fue útil?

5. S

   Steven

   Nueva York2 reseñas

   3.0

   Comieron en 1 de noviembre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 3

   There was nothing terrible but there was nothing great either. We knew going in that there was a small selection. The food was OK. The service was adequate but it was clear to us that our waitress was inexperienced. The setting was also nothing special.
   

   Franklin Social Kitchen & BarSe respondió el 17 de noviembre de 2024

   Hello Steven, We apologize that this most recent experience fell below our level of service. We have shared this feedback with our team, and we would love an opportunity to create a better experience for you in the future.
   

   ¿Te fue útil?

6. a

   alan VIP

   Los Ángeles146 reseñas

   4.0

   Comieron en 31 de octubre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   wonderful servers and great attention was paid to our change orders! Mushroom soup was superior!
   

   Franklin Social Kitchen & BarSe respondió el 17 de noviembre de 2024

   Hello Alan, Thank you so much for taking your time to leave us a review! We hope to see you again in the future.
   

   ¿Te fue útil?

7. E

   Elissa

   Filadelfia3 reseñas

   3.0

   Comieron en 12 de octubre de 2024

   1. Global 3
   2. Comida 2
   3. Servicio 5
   4. Ambiente 3

   Excellent waitstaff but mediocre otherwise. Hesitate to recommend.
   

   Franklin Social Kitchen & BarSe respondió el 17 de noviembre de 2024

   Hello Elissa, We apologize that this most recent experience fell below our level of service. We have shared this feedback with our team, and we would love an opportunity to create a better experience for you in the future.
   

   ¿Te fue útil?

8. M

   Michael

   Filadelfia4 reseñas

   4.0

   Comieron en 20 de septiembre de 2024

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Was impressed with the ambience, service, and food! ONLY disappointment for me was the French Onion Soup! SOGGY, COLD, and cheese tasted FUNNY! Should've SENT it BACK!!
   

   Franklin Social Kitchen & BarSe respondió el 1 de octubre de 2024

   Hello Michael, Thank you so much for providing us some insight on your experience with us. We apologize that this was not a 5-star experience for you. We have shared this feedback with our team, and we hope we can see you again in the future.
   

   ¿Te fue útil?

9. R

   Roger

   Filadelfia11 reseñas

   3.0

   Comieron en 20 de septiembre de 2024

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 4

   While the service was fine, we found the food to be underwhelming and the drinks expensive and not filled to the brim. If you’re going to charge $18.00 plus tax and tip for a martini, it should be filled properly. Additionally, even though we placed our drink order when we sat down, the food started arriving before we received our drinks. A “sustainable fee” of 1% was added to our bill. When we asked the waitress about it, she was unsure and had to check with the manager, who did not come out to explain. She informed us that the fee could be removed if requested by the customer, but we were left wondering why it was added in the first place. This fee, though small, along with the food and drinks, left a negative impression. As locals, we are always looking for great places to dine. We would consider returning when we see some positive reviews.
   

   Franklin Social Kitchen & BarSe respondió el 1 de octubre de 2024

   Hello Roger, We appreciate you taking the time to review our establishment. We are very sorry that this visit was not a 5 stars experience. We have shared the feedback to our team, and hope we are able to see you again in the future. We apologies for the confusion on the sustainability charge, we wish we had an opportunity to explain in person. This charge was put in place, to help maintain a sustainable kitchen with all eco-friendly recyclable products, and locally sourced vendors and produce. 1% makes a big impact in positive purchases for the environment and community. As always, we do give the option to opt out of this support. Thank you again for taking the time to review the Franklin Social Kindly, Loreal Dechoudens, Director of F+B
   

   ¿Te fue útil?

10. N

    Nancy VIP

    Nueva Orleans87 reseñas

    4.0

    Comieron en 18 de septiembre de 2024

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4

    Our server was polite and willing to offer opinions. The burrata salad was excellent, as were the veggies that accompanied the salmon. The featured Restaurant Week rye drink was very good. The only food negative was the salmon, which was plain (no discernible seasoning) and overcooked. Atmosphere was generic upscale city hotel restaurant. We are locals, and there are many area restaurants from which to choose, so bottom line: we won’t be regulars here, but this was a good experience.
    

    Franklin Social Kitchen & BarSe respondió el 1 de octubre de 2024

    Hello Nancy, Thank you so much for providing us some insight on your experience with us. We apologize that this was not a 5-star experience for you. We have shared this feedback with our team, and we hope we can see you again in the future.
    

    ¿Te fue útil?