Haunted Castle Cafe

Reseñas de Haunted Castle Cafe de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Steven

   San Francisco1 reseña

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   We had a wonderful time in the Great Hall and in the Haunted Castle Cafe generally. The venue was atmospheric, the servers were attentive, and the food and drinks were really good. I just wish the person doing magic tricks had come to our table. Ah well, next time.
   

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2. S

   Stuart

   Dallas1 reseña

   1.0

   Comieron en 17 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 5

   Great concept idea! Too bad you had good people on staff but given ZERO to NONE training! "D" our server is the only reason this place gets any stars! Great personality & potential being wasted in a restaurant wanna be. Nothing went right! Got our entrees, then salads, our original drinks around mid meal & our appetizers right before we were given a check. No dessert even though when I made reservation I told them it was my wife's birthday & to surprise her w/ something ( that I offered to pay for). Worst part was the "Manager/Chef" had ZERO problem throwing everybody on his staff under the bus! He took NO responsibility in anything! When I questioned why food was so bland he & I quote "We don't like to use seasoning in case somebody dining doesn't like salt or pepper"...WHAT???? He did make SURE we were aware of his 16 yrs of experience! I thought it was his 1st time to ever step into a restaurant, let alone manage it! Advice to staff....GET OIT!!! There is a living to be made in this business w/ proper training. Haunted House Cafe could care less about any of yll! What was meant as a nice dinner for my wonderful wife's birthday turned into a JOKE! The owners/ managers should be ashamed! Great idea if ANYONE there had one ounce of knowledge of this industry! Yes, I left our server "D" a 30% tip before anyone questions it! Thank you for trying D! Unfortunately, you are wasting your time & potential in this...cough...restaurant!!!!! Stuart & Cindy
   

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3. A

   Alicia

   Orlando3 reseñas

   5.0

   Comieron en 12 de mayo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We loved our dinner here, we brought all the moms in our family and kids to celebrate mother's day. We were pleased with the food choices, we just wish the menu items were more creatively named like their drink menu! We took lots of pictures, and the staff are amazing. We loved Spiderman and our witchy waitress, Mira! Thank you for a lovely time!
   

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4. A

   Andy

   Dallas5 reseñas

   2.0

   Comieron en 26 de abril de 2025

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 5

   Atmosphere and ambience were good, it’s different and our family enjoys Halloween and this kind of thing, so we enjoyed the decor, etc…. Service was very slow, restaurant was not busy, but our server appeared to be on his own and was even covering the host job. We weren’t in a hurry, so we did not let that bother us. Everything was expensive. Drinks were interesting, we wanted the full experience so I ordered a drink with dry ice, but it came without and I had to ask them to go back and add it. The biggest disappointment was food. Appetizers were decent. Dinner was awful, no other way to put it. We had 3 ppl order pasta, it had 0 flavor at all. We had 2 ppl order chicken, but the chicken didn’t seem natural, and had a weird consistency. One person had the veggie burger which was not edible at all, it had probably a 1/2 cup of salt in it. Two others had regular burgers. The beef had a weird consistency/texture as well, and the flavor just seemed off. It was my daughter’s birthday, so they brought out a slice of cheesecake for her, but half of it was still frozen. My wife and I came in excited, talking about coming in some evenings for drinks and the atmosphere, but the food part ruined it all. So disappointed, we wanted to really like it. We won’t be back.
   

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5. W

   Wendy

   Dallas1 reseña

   4.0

   Comieron en 19 de abril de 2025

   1. Global 4
   2. Comida 2
   3. Servicio 3
   4. Ambiente 5

   This place was really cool. The decor was fun. We enjoyed the Halloween vibe. The food menu could use a little work. The cocktails were fun with the dry ice effects. We mainly enjoyed the atmosphere over the cuisine. If the food preparation changed we would definitely go back.
   

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6. P

   Patrick

   Dallas12 reseñas

   5.0

   Comieron en 19 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   We love this place! Fun environment! Great idea for a family night out.
   

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   A 1 persona le resultó útil

7. W

   William

   Dallas1 reseña

   5.0

   Comieron en 4 de abril de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Wow, what a fun experience! The restaurant decor was great, and it was fun to walk around to see all of the spooky details. Some of the food entrees were quite pricey so we stuck with the burgers which were pretty good. The waitstaff was attentive and friendly. I really hope that this place lasts and grows to include servers in costume to bring it up to a Magic Time Machine level of experience.
   

   A 1 persona le resultó útil

8. M

   Melanie

   Dallas3 reseñas

   5.0

   Comieron en 28 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We enjoyed our meal. The ambiance was very fun and unique. The food is even branded well. I thought it was a fun experience and hidden gem.
   

   A 1 persona le resultó útil

9. F

   Flor

   Dallas1 reseña

   3.0

   Comieron en 23 de marzo de 2025

   1. Global 3
   2. Comida 2
   3. Servicio 3
   4. Ambiente 2

   I had high expectations for this restaurant based on its website, but the reality was underwhelming. The ambiance was nothing like what was advertised—rather than an upscale, inviting atmosphere, it felt pretty basic and uninspired. The Halloween theme didn’t help either; it felt forced and tacky rather than festive. Instead of adding to the experience, it made the place look cheap and poorly decorated. As for the food, the prices were way too high for what was served. The burgers were average at best—something I could have gotten at a casual diner for half the price. The pasta lacked flavor and tasted like it had been sitting for a while before being served. Nothing about the meal justified the cost. To top it off, we made a reservation only to find that it wasn’t necessary at all. The place was nowhere near full, and plenty of walk-ins were being seated immediately. Definitely not worth the hype or the money.
   

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10. B

    Brandi

    Dallas1 reseña

    2.0

    Comieron en 23 de marzo de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 5

    Left a Google review already but unfortunately the experience left a lot to be desired. Long wait times, food tastes like microwave meals and fast food.
    

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