Haywire - Plano

Reseñas de Haywire - Plano de comensales del restaurante. Basadas en valoraciones recientes.

1. H

   Hernan

   San Francisco3 reseñas

   3.0

   Comieron en 10 de agosto de 2024

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 5

   Muy bonito lugar, pero el servicio no estuvo a la altura de la situación y las expectativas. Fuimos para celebrar el cumpleaños de mi hijo de 5 años. Se demoró tanto la comida que los niños se quedaron dormidos. Unas simples onion rings tardaron 1 hora en llegar. Nos explicaron varias veces el error en el pedido pero la comida seguía sin llegar. Nos llamó la atención la demora debido a que el restaurante en ese momento estaba al 50% de su capacidad. Luego, la hambuergusa del niño llegó cuando ya se había dormido y debimos pagar por ella.
   

   Haywire - PlanoSe respondió el 12 de agosto de 2024

   Buen día, Pido disculpas por el retraso en la comida de su hijo. No es propio de nuestro equipo y comprende la frustración. Tu reseña me brinda algunas oportunidades de entrenamiento esta semana. Nos redirigirá a algunos de los estándares de servicio. Por favor, avíseme en cuál será el próximo lugar en el que se encuentre para poder garantizar una experiencia positiva y oportuna. Siempre estoy feliz de poder ayudar. Best, Jamie Johnson HAYWIRE | Managing Partner
   

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2. OT

   Comensal de OpenTable

   Dallas1 reseña

   5.0

   Comieron en 10 de mayo de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Muy placentera, nosotros disfrutamos mucho el excelente servicio.
   

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3. OT

   Comensal de OpenTable VIP

   Chicago1 reseña

   3.0

   Comieron en 28 de febrero de 2022

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   Servjcio excelent3 xomoda ok los mejores aros de cebolla que he probado
   

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4. P

   Pat VIP

   Dallas6 reseñas

   4.0

   Comieron hace 3 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 3

   The service and food were very good but the noise level was very high.
   

   Haywire - PlanoRespuesta enviada hace 2 días

   Hi Pat, Thank you for taking the time to review. We appreciate the feedback about the noise. We are also glad to here how much you enjoyed the service and food. We have a special team and brand. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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5. M

   Marlena VIP

   Dallas44 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The entire staff was very courteous and Makayla provided excellent service as well as providing excellent recommendations
   

   Haywire - PlanoRespuesta enviada hace 2 días

   Hi Marlena, We're overjoyed to hear that you had such a wonderful experience at Haywire! It's fantastic to know that our team's service and recommendations were up to the mark. We're also thrilled that you appreciated the food and value we provided. Your kind words mean a lot to us. We look forward to serving you again soon. I will be sure to share this with Mikayla. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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6. OT

   Comensal de OpenTable

   Dallas2 reseñas

   4.0

   Comieron hace 4 días

   1. Global 4
   2. Comida 5
   3. Servicio 4
   4. Ambiente 5

   Making an online reservation was incredibly easy and convenient. We arrived just in time to take advantage of Happy Hour, snagging the $7 red wine and $7 Chips & Queso. While the wine didn’t quite meet our expectations, the Chips & Queso were absolutely fantastic! For our main courses, we chose the Steak Salad and the 13oz Ribeye, accompanied by Whipped Potatoes and Tallow Fries as our two sides. Unfortunately, we later noticed when we got home an unexpected $6 charge for the Tallow Fries, which caught us off guard. It would have been appreciated if the waitress had informed us about the additional cost beforehand. While $6 might not seem like much to some, it’s always courteous to let customers know so they can make an informed decision. To wrap up the meal, we indulged in the famous Pecan Pie, topped with caramel and a scoop of vanilla ice cream. It was truly a highlight of the evening, and we highly recommend it! Overall, our experience was enjoyable and made for a lovely anniversary celebration. A small improvement in communication about additional charges would make it even better!
   

   Haywire - PlanoRespuesta enviada hace 2 días

   Good morning, Thank you for this feedback. I understand not knowing a charge on a extra side can be frustrating. This is something to communicate with our team so we can better inform our guests. I appreciate the detail in your review and hope we get to do it all over again sometime soon. Happy Anniversary! Please let me know if I can ever be of assistance in the future. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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7. R

   Raymond

   Dallas3 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent experience overall. The service was amazing and the taste was incredible.
   

   Haywire - PlanoRespuesta enviada hace 3 días

   Hello Raymond, Thank you for taking the time to leave us such a wonderful review. We are thrilled to hear that you had an excellent experience overall and that you enjoyed our service and the taste of our dishes. We strive to provide our guests with an unforgettable dining experience and your feedback is a testament to our efforts. We look forward to welcoming you back to Haywire - Plano soon. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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8. B

   Boyette

   Dallas4 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Overall, an excellent place to fine. All food was prepared to perfection and the drinks were great as well. Great place for a couple or a large group of family and friends.
   

   Haywire - PlanoRespuesta enviada hace 4 días

   Thanks for the review, Boyette! We're thrilled to hear that you had an excellent experience with us. It's wonderful to know that our food and drinks were to your liking and that you found our place great for large groups of family and friends. We strive to provide top-notch service and it's always rewarding to hear when we've succeeded. We look forward to serving you again soon! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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9. R

   Robert

   Chicago11 reseñas

   5.0

   Comieron hace 5 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent food and service, as usual. Our waiter, Israel, was superb!
   

   Haywire - PlanoRespuesta enviada hace 3 días

   Hello Robert, Thank you for your wonderful review! We're thrilled to hear that you enjoyed both the food and service at Haywire. Your compliments are greatly appreciated and serve as a great motivation for our team. We look forward to welcoming you back soon for another fantastic experience! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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10. TS

    TimS VIP

    Dallas5 reseñas

    3.0

    Comieron hace 6 días

    1. Global 3
    2. Comida 5
    3. Servicio 2
    4. Ambiente 4

    Our server was not good which impacted our overall experience. We had to ask several times for drinks, had to ask for steak knives after our food had arrived, the salad was delivered with the meal when asked for it before (had to send steak back to keep it warm while ate the salad), every time she walked by my chair she hit it - every time. When our food was delivered she was not around so other people had to help us.
    

    Haywire - PlanoRespuesta enviada hace 4 días

    Hey Tim, We're really sorry to hear about your experience at Haywire. We strive to provide excellent service and it seems we missed the mark during your visit. We understand how important your dining experience is and we apologize for any inconvenience caused. We're taking your feedback seriously and will work on improving our service. We hope you'll give us another chance to make it right. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
    

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