Houlihan's - Westlake

Reseñas de Houlihan's - Westlake de comensales del restaurante. Basadas en valoraciones recientes.

1. G

   Gastrogeeky1

   Cleveland14 reseñas

   2.0

   Comieron en 15 de septiembre de 2022

   1. Global 2
   2. Comida 3
   3. Servicio 3
   4. Ambiente 1

   Meh. Mediocre.
   

   ¿Te fue útil?

2. N

   Neil VIP

   Cleveland15 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great dinner and service from when we walked in until we left.
   

   Houlihan's - WestlakeRespuesta enviada hace 2 días

   Hello Neil, We're thrilled to hear that you had a great dinner at Houlihan's - Westlake and enjoyed our service. We always strive to provide excellent service and it's wonderful to know that we hit the mark for you. We appreciate your high ratings and your kind words. We look forward to serving you again soon! Best, The Management Team
   

   ¿Te fue útil?

3. T

   Tisha VIP

   Cleveland5 reseñas

   5.0

   Comieron en 28 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   First time here, very nice experience. Great food and customer service, will be back.
   

   Houlihan's - WestlakeRespuesta enviada hace 6 días

   Tisha thank you for taking the time to leave a five star review. I am glad you enjoyed your first experience at my location! I hope to see you again soon. Warm Regards, Jacob Nagy General Manager
   

   ¿Te fue útil?

4. OT

   Comensal de OpenTable

   Cleveland4 reseñas

   5.0

   Comieron en 27 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always good food and variety. Staff is always pleasant and attentive.
   

   ¿Te fue útil?

5. T

   T

   Cleveland2 reseñas

   1.0

   Comieron en 23 de febrero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 3
   4. Ambiente 1

   Absolutely horrible . The best thing about this place was the adorable sweet hostesses! The outside appeal was horrible so that should’ve told us all we needed to know. We experienced a long wait time at a restaurant before hand and this restaurant popped up nearby so we decided to take the reservation on OpenTable for nine at 7:30. Once we arrived, they did not indeed have a table available for us upon arrival so we had to wait a little over a half hour for another party to finish up before we could be seated. The indoor decor is literally horrible. I can’t even explain the very outdated and lime, green and orange walls. We were told we were gonna be seated in a private room with a fireplace when we got there it was literally the smallest room with an ancient electric fireplace hanging on the wall… we all started to laugh. The table was so wobbly we had to tear apart our coasters and play some underneath. We finally ordered drinks and my margarita tasted like strawberry syrup so I did not get another one. My old fashion was because they use those huge ice cubes and typical sugar cube like they typically use ! We proceeded to order appetizers we ordered the fried cheese and spicy avocado rolls and they were horrible lol the fried cheese wasn’t that bad but the dips to go with them were horrible and the spicy avocados were disgusting because the guacamole inside was hot so if you can imagine, warm, guacamole… So we didn’t eat those i’ll ordered our meals and long story short everybody’s meals for pretty bad. Our kids ordered chicken tenders and they came out and they were ginormous… My friend steak was literally the size of a puck resembled one also because it was overcooked… I’m just gonna say it was an awful experience and we will absolutely never be back and I don’t know how it’s open….
   

   ¿Te fue útil?

6. B

   Bobby

   Cleveland4 reseñas

   5.0

   Comieron en 22 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   I had an amazing dining experience at Houlihan’s! I ordered the fish and chips, and it was absolutely perfect—crispy, flavorful, and cooked to perfection. But what truly made our visit special was our waitress, Luz. She was outstanding—attentive, friendly, and made sure we had everything we needed. Her exceptional service added to an already great meal. I highly recommend Houlihan’s and will definitely be back. Five stars all the way!
   

   Houlihan's - WestlakeSe respondió el 25 de febrero de 2025

   Bobby thank you for your kind words about our food and your server Luz. I am very happy to hear that you enjoyed yourself and I look forward to seeing you again soon. Warm Regards, Jacob Nagy General Manager
   

   ¿Te fue útil?

7. R

   Robin

   Cleveland1 reseña

   5.0

   Comieron en 15 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent steak. Very tender and mouth watering. Service was good.
   

   Houlihan's - WestlakeSe respondió el 20 de febrero de 2025

   Robin thank you for taking the time to leave a review. I am glad to hear that your steak was good. I look forward to seeing you again soon. Warm Regards, Jacob Nagy General Manager
   

   ¿Te fue útil?

8. s

   sue VIP

   Cleveland36 reseñas

   5.0

   Comieron en 31 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Enjoyed a tasty dinner this past Friday. Their food is always well prepared and the service is great!
   

   Houlihan's - WestlakeSe respondió el 5 de febrero de 2025

   sue thank you for taking the time to leave a five star review. I appreciate your kind words about the food and service at my location. I look forward to seeing you again soon. Warm Regards, Jacob Nagy General Manager
   

   ¿Te fue útil?

9. H

   Holly

   Phoenix2 reseñas

   5.0

   Comieron en 25 de enero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a good choice for lunch or dinner. The service and food are excellent
   

   Houlihan's - WestlakeSe respondió el 28 de enero de 2025

   Hey Holly, Thank you so much for your kind words! We're thrilled to hear that you always choose Houlihan's - Westlake for your dining needs. It's wonderful to know that our food and service met your expectations. We always strive to provide excellent service and delicious meals to our valued guests like you. We look forward to serving you again soon! Warm Regards, Jacob Nagy General Manager
   

   ¿Te fue útil?

10. R

    Robert

    Cleveland2 reseñas

    1.0

    Comieron en 24 de enero de 2025

    1. Global 1
    2. Comida 2
    3. Servicio 3
    4. Ambiente 1

    The table wasn’t ready when it was promised by the app by nearly half an hour. Odd interactions with the hostess and manager. Something was off with the order and the dessert. Manager comped part of the meal but we experienced too many uncomfortable moments to want to go back. Server tried really hard to overcome the mess ups.
    

    ¿Te fue útil?