Comieron en 15 de febrero de 2025
- Global 1
- Comida 1
- Servicio 1
- Ambiente 4
I booked a reservation for Valentine's Day and was very disappointed in the experience. Firstly, there was no mention of a special Valentine's Day menu on the website or on OpenTable. One was effectively forced to order from this menu, jacking the check total far above the price parameters indicated on OT. Upon seating we reviewed the wine list, and as my date and I both prefer dry red wines, inquired about a Spanish red, Tarima. "It's good," was how the server plainly described it. "Okay, would you say it's dry/sweet? How would you describe the flavor?" I asked. "Oh yes, very dry," the server responded. So we got a bottle and it was indeed very dry, though it came across as pure vinegar. I couldn't even finish one glass. The appetizers were very good and well prepared, but when the entrees finally came they were both incredibly bland. She had the salmon and I the ribeye, and they both left a lot to be desired, especially for the price. We never received the champagne that was indicated as part of the Valentine's Day menu either. Toward the end of the meal the server could tell that I was disappointed, and asked about it. I described the problems I found with the food and the wine, and he then admitted that that wine is "not his favorite". I would have appreciated him telling us that before allowing me to spend $50 on it. He gave us a bottle of house red on the way out, but that was a pittance comparatively to what was spent.
I don't expect everyone on staff to be a somm, but for a self-described wine bar I do expect the staff to be able to speak intelligently and honestly about the wines on the menu. I also expect food priced at a premium to be served at a premium standard. That is not what we experienced here and we were very let down by everything. Seems like a good spot for happy hour and apps. Dinner or special occasions, not so much.
Indulge Bistro and Wine Bar - GoldenSe respondió el 25 de febrero de 2025Hi Zach, I am so sorry to hear you did not have the best experience on Valentine's Day. That is definitely not our standard of service. Our staff was instructed to call all reservations to advise them of the special menu we would be serving for that holiday. I am sorry if you did not get a call. We did have an a la carte menu for guests that did not want to do coursed meal. Again, my sincere apologies. We do hope you will come back in to visit us for happy hour. Delinda (owner)
