Lobby Lounge at Shangri-La, Toronto

Reseñas de Lobby Lounge at Shangri-La, Toronto de comensales del restaurante. Basadas en valoraciones recientes.

1. S

   Sage

   Toronto4 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 4
   4. Ambiente 4

   By far the most inventive and delicious menu for tea in Toronto. Bar setup makes service challenging for the servers who have to crouch down on the floor to place a lot of dishes on very small tables. Service may be slow, but afternoon tea is not something you want to rush. Overall, just the best.
   

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2. C

   Claire

   Toronto11 reseñas

   5.0

   Comieron en 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We went for the Signature Afternoon Tea. Everything was beautiful from the tea service to the decor to the food itself. The servers were amazing and did an excellent job of explaining every type of tea as well as all of the courses. This is not your typical English tea as it has an Asian inspired twist. Every last thing we ate was absolutely delicious and perfectly balanced in flavour. We loved this meal and will happily return. It is a pricy experience but here is a true case where you get what you pay for and it’s worth every penny
   

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3. OT

   Comensal de OpenTable VIP

   Toronto1 reseña

   1.0

   Comieron en 8 de marzo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 5

   I had the worst experience I have ever had at a restaurant. We arrived at 2pm and I was told that there wasn’t enough food for my party of 16. I was told that someone reached out to me to update the details of the reservation but I had received no such call or message - then I was told a message was left on open table but who checks open table. We didn’t even get a drink or tea until 340. The service was beyond horrible, I had to bed for refills of Prosecco and we didn’t get any water despite asking throughout the entire meal. The manager and staff were rude and confrontational. The food was mediocre, we were served cheddar chive scones with jam! There were not even plain scones - I was told there were sold out for the high tea. And then when the bill came an automatic gratuity was added for a service that was not provided. I am so upset and will never plan a high tea here again and never recommend the Shangri La to anyone else .
   

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4. L

   Lulu

   Toronto2 reseñas

   5.0

   Comieron en 8 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The food and service are phenomenal. There is an amazing pianist playing in the background, which makes the whole experience very classy.
   

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5. K

   Kim VIP

   Toronto25 reseñas

   5.0

   Comieron en 2 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Excellent Tea! Service was great and the atmosphere was so relaxing. Loved the gentlemen playing the piano and violin....so nice! Overall a very nice experience!!
   

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6. A

   Arjun VIP

   Toronto1 reseña

   5.0

   Comieron en 23 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a great time. Live music, great wine and food.
   

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7. M

   Mary

   Toronto6 reseñas

   5.0

   Comieron en 22 de febrero de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Always a great ambiance. Love coming here to have a drink whenever I’m in Toronto
   

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8. M

   Michael

   Nueva York8 reseñas

   4.0

   Comieron en 15 de febrero de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Overall very good experience for a family of four (girls ages 10 and 8). The food was excellent although would have erred toward a little more savory and a little less sweet if I had my druthers. Was somewhat hard to manage the multiple places, cups, etc. seated at couch and chairs around coffee table, rather than a traditional table. Taken together I would absolutely recommend this but not the easiest seating arrangement if with young kids.
   

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9. J

   Joan C.

   Toronto3 reseñas

   3.0

   Comieron en 14 de febrero de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 3

   Average experience all around, even though we were hotel guests; even the service was average.
   

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10. R

    Rebecca

    Toronto1 reseña

    4.0

    Comieron en 14 de febrero de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 3
    4. Ambiente 5

    The hosting staff were so welcoming and courteous. The atmosphere of the hotel and the piano player were also very nice. The food was absolutely delicious and beautifully presented. The service was quite slow though and it was hard to track down our waitress. Overall, we enjoyed our experience and would recommend the afternoon tea experience for a special occasion.
    

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