Mountain House

Reseñas de Mountain House de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Ken

   Región de la Bahía de San Francisco5 reseñas

   5.0

   Comieron hace 3 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Been a long time since we've been to the Mountain House, but its food, ambiance etc. still live up to its incredible reputation. Thank you Madison (our server) and to the chefs. I had the Venison (amazing!) and all the flavors were incredible. Still one of the bay area gems!
   

   Mountain HouseRespuesta enviada hoy

   Hi Ken, Welcome back—and thank you for the glowing review! We’re so glad to hear your return visit lived up to the memories. Madison and our chefs will be thrilled to hear your kind words, especially about the venison (a favorite of ours, too!). It means a lot to be considered one of the Bay Area gems, and we hope to see you again soon for another great night in the redwoods. Warmly, The Mountain House Team
   

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2. R

   Robby VIP

   Región de la Bahía de San Francisco13 reseñas

   3.0

   Comieron hace 3 días

   1. Global 3
   2. Comida 5
   3. Servicio 1
   4. Ambiente 5

   This review is only for our latest visit, in the past MH has been superb. The waiter at our most recent visit was inattentive, ill-informed and rude. This type of service is a concern because I hope it does not reflect a shift for the restaurant, it also make the 20% automatic tip hard to handle since the service did not warrant this level of compensation.
   

   Mountain HouseRespuesta enviada hoy

   Hi Robby, Thank you for taking the time to share—and for your continued support of The Mountain House. We’re truly sorry to hear that this visit didn’t live up to the standard you’ve come to expect from us. The service you described is far from what we aim to deliver, and we understand how frustrating it must have felt—especially in contrast to your past visits. Please know that this isn’t reflective of any shift in our values or approach. We’re taking your feedback seriously and will be addressing it directly with our team. We’d really appreciate the opportunity to make things right. If you’re open to it, give us a call at 650-851-8541—we’d love to note your preferences and make sure your next visit reflects the level of hospitality we aim for. Warmly, The Mountain House Team
   

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3. S

   Susanna

   Región de la Bahía de San Francisco20 reseñas

   5.0

   Comieron hace 6 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This is one of my go-to restaurants for celebrating a special occasion. The "Forest Room" is especially magical as you dine surrounded by beautiful, tall redwoods. The food and service is excellent.
   

   Mountain HouseRespuesta enviada hace 1 día

   Hi Susanna, Thank you so much for your kind words—and for making us part of your special celebrations! We’re honored to be one of your go-to spots, and we couldn’t agree more about the Forest Room—it’s pure magic among the redwoods. We’ll be sure to share your praise with our team, and we look forward to welcoming you back for the next special occasion (or just because 😉). Warmly, The Mountain House Team
   

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4. d

   dinnie

   Región de la Bahía de San Francisco3 reseñas

   4.0

   Comieron en 19 de mayo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Our server was excellent... And the place is always a delight. I was surprised that they had a fixed menu..meaning that you paid for a full meal. You choose your entree, your salad or and desert. I was not expecting that...so I was surprised. I think it is a good idea but it is too much food for me.. Soup was superb as was the cake for dinner....But I was not excited by the chicken entree. I was dry hence I did not eat much of it. Everything else was excellent but the entree was a big part of the meal. I think chicken is hard to get right. Anyway, I think that I will do the bar menu next time. You can not sit in the main rooms but it will be better for my appetite and budget..
   

   Mountain HouseRespuesta enviada hace 7 días

   Hi Dinnie, Thank you for celebrating your birthday with us! We're so glad the team, soup, and cake made the night feel special, and we really appreciate your kind words. We're sorry the chicken didn’t quite land—your feedback’s been shared with our chefs, and we truly appreciate you letting us know! We know our pre-fixe format offers a hearty meal, and the bar menu can be a great option for those looking for something a bit lighter. We’d love to welcome you back soon, whether it’s for a light bite, a glass of wine, or another special occasion! Warmly, The Mountain House Team 🌲
   

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5. A

   Anna

   Región de la Bahía de San Francisco1 reseña

   1.0

   Comieron en 17 de mayo de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 3

   We had a reservation at 7:30, we arrived on time and we still have to wait another 20 minutes for the table. Also I had notice, me and my partner are one of the few Asian costumers in the restaurant, and we had notice the service difference between us and the other costumers. The service we got was not worth it for 20 percent of tips that they automatically added to our bill.
   

   Mountain HouseSe respondió el 21 de mayo de 2025

   Hi Anna, We're truly sorry your evening didn’t meet expectations — and especially concerned that you felt a difference in service. We’re committed to offering warm, respectful hospitality to every guest, and anything less is not acceptable to us. We also would like to apologize for the delay in seating. While we aim to honor all reservations promptly, occasional delays do occur — particularly in our unique location, where shifts in weather, traffic, or guests lingering a little longer than expected can create unexpected timing challenges. That said, we know how frustrating it can be to wait, and we appreciate your patience more than we can express. If you're open to it, we’d be grateful to learn more. Please give us a a call any time to discuss 6508518541 Warmly The Mountain House Team
   

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6. Y

   Yuki

   Washington DC1 reseña

   5.0

   Comieron en 12 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   nice place for a casual date/family trip! Enjoyed it so much:)))
   

   • 

   Mountain HouseRespuesta enviada hace 1 día

   Hi Yuki, Thank you so much for the kind words! We're thrilled to hear you enjoyed your visit—whether for a date night or family outing, we’re always happy to be a part of your special moments. Hope to welcome you back again soon! Warmly, The Mountain House Team
   

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7. J

   Janet

   Región de la Bahía de San Francisco25 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Mountain House is one of my absolute favorite restaurants! I would go far more often if Lyfts from HMB were more reliable because I do enjoy a cocktail with delicious meals.
   

   Mountain HouseRespuesta enviada hace 7 días

   Hi Janet, Thank you so much for the kind words! We’re honored to be one of your favorite spots—what a compliment. And we completely understand the challenge… if only the Lyft gods were more reliable out in these redwoods! We’re so glad you enjoyed your meal (and hopefully a well-earned cocktail or two!). If there's ever anything we can do to make your experience even better, feel free to reach out—we noticed your value rating was just shy of perfect, and we always welcome feedback. Hope to see you again soon—your table in the trees is waiting! Warmly, The Mountain House Team 🌲🍸
   

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8. B

   Ben VIP

   Región de la Bahía de San Francisco17 reseñas

   5.0

   Comieron en 11 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   While waiting for table was a little awkward and delayed, the food was fantastic and exceeded expectations. Especially the bread. Will be going back, and not just for the forest views.
   

   Mountain HouseRespuesta enviada hace 7 días

   Hi Ben, Thank you so much for the kind words! We’re thrilled to hear the food exceeded your expectations (and that the bread got a shoutout—it’s a quiet hero on our menu). We’re glad the forest views weren’t the only thing that won you over! We appreciate your note about the wait—we know our unique location can sometimes cause things to move a bit differently than in the city, and we're always working to smooth out those bumps. We noticed your value rating was just shy of a perfect score. If there's anything you'd like to share that might help us improve, feel free to drop us a line 650-851-8541. We’re always listening! Looking forward to welcoming you back again soon! Warmly, The Mountain House Team 🌲
   

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9. D

   Dennis

   Unspecified1 reseña

   5.0

   Comieron en 5 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great dining experience! We had the Short Ribs & my wife had the venison. We sat in the indoor patio area and had a beautiful view of the redwoods during our early dinner. Indoors by the fireplace would be the preference for a later dinner. Such a beautiful restaurant!!!
   

   Mountain HouseSe respondió el 7 de mayo de 2025

   Hi Dennis, Thank you for the kind words — we’re so glad you and your wife enjoyed your dinner with us! The short ribs and venison are two of our favorites, and it sounds like the indoor patio gave you the perfect early evening view of the redwoods. We’ll look forward to welcoming you back for a cozy fireside dinner next time — we agree, the ambiance shifts beautifully as the evening sets in! Until then, thank you again for joining us and for the wonderful review! Warmly, The Mountain House Team
   

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10. G

    Gretchen

    Región de la Bahía de San Francisco1 reseña

    5.0

    Comieron en 27 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    A delightful evening spent with great friends and delicious food.
    

    Mountain HouseSe respondió el 30 de abril de 2025

    Hi Gretchen, Thank you so much for the lovely review! We’re thrilled to hear you had such a delightful evening with friends — there’s nothing better than great company paired with great food and a beautiful view. We hope to welcome you and your friends back for another special occasion soon! Warmly, The Mountain House Team
    

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