Passerella - Cypress

3.9

308 reseñas

De $31 a $50

Italiana

Haz una reservación

2 personas

25 nov 2024

7:00 p.m.

Reservado 3 veces hoy

Joya de la zona
Encantador
Ideal para cenas al aire libre

We are an Italian restaurant in Cypress, Texas on The Boardwalk at Towne Lake. We specialize in seafood dishes, pizza, pasta, and more.

Información adicional

Ambiente
Casual elegante
Precios
De $31 a $50
Cocinas
Italiana
Horarios
Almuerzo Vie–Dom 11:00–16:00 Cena Lun–Jue, Dom 16:00–21:00 Vie, Sáb 16:00–22:00
Número de teléfono
(281) 213-2770
Página web
https://www.passerellaitaliano.com/
Opciones de pago
AMEX, Discover, Mastercard, Visa
Dress code
Informal y elegante

Ubicación
9945 Barker Cypress Rd, Cypress, 77433-1260 TX
Zona
Cypress
Parking details
Estacionamiento público
Adicional
Acceso para silla ruedas, Asientos en la barra, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Comida al aire libre, Hora feliz, Opciones libres de gluten, Para no fumadores, Se admiten perros, Vegana, Vinos

Lo que dicen 308 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.9

3.9 de acuerdo a calificaciones recientes

4Comida
4Servicio
4.3Ambiente
3.9Valor

Ruido • Moderado

Reconocido por

Houston
Ideal por sus vistas panorámicas

308 reseñas

S
Sean
Houston
2 reseñas
5.0
2 reseñas
Comieron hace 2 días
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
My wife and I sat out on the patio. Beautiful view of the water, you could hear the live music from the courtyard. Our server Mathew was friendly, knowledgeable and on top of our every need. The appetizer (meatballs) was great, the complimentary bread (available upon request) was fresh and tasty. I order the crispy skin salmon, wonderful flavors, the wifey had shrimp pasta and enjoyed it. My wife enjoyed the wine Mathew suggested and I had a few glass of Caymus and a makers. Yes, Caymus by the glass. The manager stopped by a few times to check on also. They have a great expresso, we sipped on those while enjoying the rest of our date night. Very happy with our experience and will definitely be back
¿Te fue útil?
OT
Comensal de OpenTable
Houston
1 reseña
5.0
1 reseña
Comieron hace 4 días
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
The Chefs Marsala with Veal was delicious! I went throughout the week. It was quiet and cozy with soft music playing. The staff was amazing including the chef making an appearance to introduce himself and having conversations.
¿Te fue útil?
OT
Comensal de OpenTable
Orlando
1 reseña
5.0
1 reseña
Comieron hace 5 días
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Our server was great, I don’t remember his name but he was young. Service was also very good! We moved here from Florida and were trying to find a decent Italian restaurant near us for my fiancés birthday. Will come back again.
Passerella - CypressRespuesta enviada hace 3 días
Thank you! We hope to see you again soon. Have a Gr8 Day!
¿Te fue útil?
P
Peggy
Houston
1 reseña
1.0
1 reseña
Comieron en 10 de noviembre de 2024
1. Global 1
2. Comida 1
3. Servicio 3
4. Ambiente 5
Food was subpar for the price. Understaffed, slow service.
Passerella - CypressRespuesta enviada hace 7 días
We are deeply sorry you had a subpar experience here at Passerella. We do strive to meet everyone's expectations and go above and beyond for each customer. Please give us a call at 281-213-2770 so we can discuss this further. Have a Gr8 Day!
¿Te fue útil?
L
Larry
Houston
5 reseñas
1.0
5 reseñas
Comieron en 9 de noviembre de 2024
1. Global 1
2. Comida 4
3. Servicio 1
4. Ambiente 3
Food is great here, Service was among the worst I've experienced in 25 years. The waiter was slow to acknowldege we were there, slow to take our drink orders, just plain slow all around. Food came out cold and was sent back. 10 minutes later, one of the managers came and inquired about the food that was sent back, and if we wanted them to cook it again. 10 MINUTES!. Then it took 15 more minutes to cook a new dish. The rest of the party was done by that time. The waiter never came back to deal with the food being sent back, never checked on us. We had great meal and great experience the last time we were here, and the food is pretty good at this restaurant. But I can never go back because of the lousy service.
Passerella - CypressRespuesta enviada hace 7 días
We are deeply sorry for your recent experience here at Passerella. Many elements all fell on our behalf for you that evening. We really want to make this up to you. Once again, we apologize and please give us a call at 281-213-2770 to discuss this further. Have a Gr8 Day!
¿Te fue útil?
J
Jennifer
Houston
2 reseñas
3.0
2 reseñas
Comieron en 1 de noviembre de 2024
1. Global 3
2. Comida 2
3. Servicio 2
4. Ambiente 4
I really wanted to love this place fully. Upon entering, we were offered complementary champagne, which was so sweet, however, it was definitely some sort of white wine that was not bubbly. Our waiter apparently had two tables that were 16+ guests so we were definitely neglected. We saw him maybe three times in the two hours that we were there. We got our water filled up finally when we requested for our check. I had to get up myself and ask for fresh Parmesan, salt, and pepper because at that point I had no clue if we were going to be checked on. No one followed up on how our meal was. I had to follow up on mine and my husband’s alcoholic beverages, and when I asked about them, he just walked away without saying anything and came back with them and said “here they are”.The presentation of the food was nice. I got the chicken fettuccine Alfredo and my husband got chicken Parmesan with penne in marinara sauce. Honestly, the food was very subpar for the price. Olive Garden has better Alfredo sauce, and the chicken was extremely dry. The chicken Parmesan was bland. The Italian margarita was really good. Given that the service and taste of food was poor, this is definitely a two to three star experience.
¿Te fue útil?
B
Brenda
Houston
20 reseñas
VIP
5.0
20 reseñas
Comieron en 1 de noviembre de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Our server Lee was spectacular! The chef as well as the manager came around and talk to multiple tables. Although we live an hour and a half away this restaurant will always be on our radar when we are in the area!!!
Passerella - CypressSe respondió el 4 de noviembre de 2024
Thank you for dining with us, we look forward to seeing you again!
¿Te fue útil?
T
Tammy
Houston
86 reseñas
5.0
86 reseñas
Comieron en 30 de octubre de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Outstanding afternoon celebrating a friend's birthday. Matt and another young lady, whose name also began with an "M" were delightful and outstanding servers. Chef Dixon visited with us as well. It was a great experience for the birthday girl. We all agreed that Passarella's was the best venue on the Boardwalk.
¿Te fue útil?
B
Bret
Houston
9 reseñas
3.0
9 reseñas
Comieron en 24 de octubre de 2024
1. Global 3
2. Comida 4
3. Servicio 1
4. Ambiente 3
This place could be so great but the service is terrible. The patio music from ambriza is far too loud. Patio views are great. They should consider the little fans to deter the flies. It took 15 min to get out drinks. Bread came out with no plates or napkins/flatware. Food was good but again, service was terrible.
Passerella - CypressSe respondió el 26 de octubre de 2024
Thank you for taking the time to let us know of your recent visit. We deeply regret the experience you had while dining here. Did you let a Manager know of any issues? The volume of our neighbor(s) can sometimes be overwhelming and in the past we have asked them to lower the music with no issues. As we strive to further coach and train our employees to a higher standard. We ask everyone to let us correct the situation so that your visit and dining experience is beyond your expectations. Feel free to call us at anytime 281-213-2770 with any comments or concerns and we would be more than happy to address any issues. We hope you have a Gr8 day!
¿Te fue útil?
B
Bridget
Houston
1 reseña
3.0
1 reseña
Comieron en 20 de octubre de 2024
1. Global 3
2. Comida 3
3. Servicio 1
4. Ambiente 3
The food was pretty good, but our waitress never checked on our table to ask for refills or anything we always had to call her over and she didn’t tell us how much adding on something cost until it was time to pay.
Passerella - CypressSe respondió el 21 de octubre de 2024
We are sorry you had a bad experience here at Passerella. Were you able to speak to a manager on duty or the chef? This is something we absolutely would have corrected at the time of your visit and is not within our standard of service. We will coach our staff to be more aware of this in the future. Please call us at 281-213-2770 so we can discuss this further. Hope you have a Gr8 Day!
¿Te fue útil?

Preguntas frecuentes

Passerella - Cypress tiene una calificación promedio de 3.9 estrellas, según 308 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

25 nov 2024

7:00 p.m.

Reservado 3 veces hoy

Mapa de Google para Passerella - Cypress

9945 Barker Cypress Rd, Cypress, 77433-1260 TX

Información adicional

Zona
Cypress
Horarios
Almuerzo Vie–Dom 11:00–16:00 Cena Lun–Jue, Dom 16:00–21:00 Vie, Sáb 16:00–22:00
Precios
De $31 a $50
Cocinas
Italiana
Ambiente
Casual elegante
Dress code
Informal y elegante
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Adicional
Acceso para silla ruedas, Asientos en la barra, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Comida al aire libre, Hora feliz, Opciones libres de gluten, Para no fumadores, Se admiten perros, Vegana, Vinos

Página web
https://www.passerellaitaliano.com/
Número de teléfono
(281) 213-2770

Passerella - Cypress

Haz una reservación

Información adicional

Menú

Lo que dicen 308 personas

Calificaciones y reseñas generales

Reconocido por

Preguntas frecuentes

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