Sugar Factory - Detroit

2.5

2190 reseñas

De $31 a $50

Americana

Haz una reservación

2 personas

1 ene 2025

7:00 p.m.

Reservado 54 veces hoy

Ideal para disfrutar cócteles creativos
Animado
Bueno para ocasiones especiales

Guests can expect a one of a kind dining experience at Sugar Factory, with over-the-top entrees, legendary desserts, and Sugar Factory’s famous, celebrity-endorsed smoking candy goblet drinks – plus, photo-worthy decor, and the brand’s signature retail store with floor-to-ceiling candy walls and hundreds of candy options.

Eventos privados

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Información adicional

Ambiente
Informal
Precios
De $31 a $50
Cocinas
Americana, Postres, Servicio de botella
Horarios
Lun–Jue 11:00–23:00 Vie, Sáb 11:00–00:00
Número de teléfono
(947) 219-0700
Página web
https://sf4.sugarfactory.com/detroit-mi
Dress code
Informal y elegante
Instalaciones para eventos privados
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contacto para eventos privados
our Private Dining Coordinator: (947) 219-0700

Ubicación
45 Monroe St., Detroit, 48226 MI
Zona
Detroit
Parking details
Sin
Adicional
Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Promoción nocturna, Vinos

Lo que dicen 2,190 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

2.5

2.5 de acuerdo a calificaciones recientes

2.8Comida
2.5Servicio
3Ambiente
2.2Valor

Ruido • Moderado

2,190 reseñas

C
Conner
Detroit
1 reseña
1.0
1 reseña
Comieron hace 1 día
1. Global 1
2. Comida 5
3. Servicio 1
4. Ambiente 1
Food was great, but the service was absolute terrible. We made a reservation for seven and didn’t even sit down till about 7:30 and then didn’t even get served our drinks for another 15 minutes after finally did food was great and then 35 minutes after we all finished our food, we had to wait for the skillet and at that time we mainly just ate it real quick and left and the waiter never came back ever to ask us what we needed every time I had to get a right waiver down
¿Te fue útil?
A
Ayana
Detroit
2 reseñas
1.0
2 reseñas
Comieron hace 2 días
1. Global 1
2. Comida 5
3. Servicio 1
4. Ambiente 1
Made a reservation 3weeks ahead . Arrived 15mins before reservation. Waited 15 mins before the host acknowledged we we standing waiting to check in . Once checked in , waited 45mins to be seated . Once seated , waited 30 mins for water , additional 30 to place order then 45 for our food . Waitress had an attitude. She was very slow . Food was great !!!!! But it was my twins birthday and it’s was a birthday dinner party for them and their friends . No birthday desert or any acknowledgment even though I paid extra. After everything was over I mentioned to the waitress they can remove the extras since the twins received them . That was an issue for a hot second .
¿Te fue útil?
D
Derek
Detroit
1 reseña
1.0
1 reseña
Comieron hace 2 días
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 3
Terrible overall value. Service was very slow and bad.
¿Te fue útil?
l
laura
Detroit
1 reseña
1.0
1 reseña
Comieron hace 3 días
1. Global 1
2. Comida 1
3. Servicio 2
4. Ambiente 1
So disappointed. The restaurant was filthy and smelled like old mop water. Floor was slippery from grease. Food was not good. Save your money and time and go somewhere else.
¿Te fue útil?
M
Melanie
Detroit
1 reseña
1.0
1 reseña
Comieron hace 3 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Horrible service, watched a MANGER take money from someone waiting to be sat the wait time was over an hour, he checked in after us and was seated within seconds. Waitress was horrible didn’t even check on us or anything and add 40% tip to our bill. It was terrible do not go here.
¿Te fue útil?
K
Katie
Washington DC
1 reseña
1.0
1 reseña
Comieron hace 3 días
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 1
For what they charge there was no excuse. We were seated and it took a half hour for our waitress to even come to the table to tell us she was bringing us water. She left. Brought us water another 20 minutes later and took our drink and food orders. We did not order fancy drinks. We ordered sodas and an iced tea. Our food got there over an hour later and we still hadn't gotten our drinks or our appetizer. Their "fillet" which is $50 dollars was delivered to on of my family members and not only was it over cooked and rubbery, it was NOT a fillet. It was a very think strip steak that was burnt. Another family member didn't even get his food and I still hadn't gotten my iced tea. After half the table was done eating the rainbow sliders came. They were cold. Then a manager brought my iced tea and the other family member's chicken stir fry. We never received drink refills, the waitress was almost nowhere to be found most of the time - I had to go to the hostess station to find someone to get a manager. We never got dessert because we had been there 3 hours already and were over it. We got the bill which was $255 including tip before the manager took of the so called fillet, the chicken stir fry which came after the half the table was finished, and the appetizer. At least they were honest about that, but the bill was still $157 which included a 20% forced added tip for a waitress who was rude and was hard to find. People who were seated after us had their food delivered before we even got our drinks. For what the prices are for that place there is no excuse for bad service like this. I have been to other locations and never had an experience like this. The bathrooms were filthy, one of the toilets was broken in the women's bathroom. And the music was so loud you couldn't hear the person next to you talking. I could have forgiven that stuff if the food and service had been worth the price. I would never go back to the Detroit location and would not recommend it.
¿Te fue útil?
C
Cait
Grand Rapids
1 reseña
1.0
1 reseña
Comieron hace 3 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Made a reservation and walked into the restaurant with 15+ standing at the door and half the restaurant empty the hosts had no idea what they were doing and didn’t even check for reservations and told us it would be 1-2 hour wait even with reservation. super cool place but needs to get its seating issues solved
¿Te fue útil?
t
trisha
Detroit
1 reseña
2.0
1 reseña
Comieron hace 4 días
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 2
The music was way too loud! Think of a club scene where you can’t hold a conversation. Out of most menu options. Food was bland, desserts were great. I’d recommend only going for dessert. Service took forever, and that is the worst since you are dining with kids. Some dinners came after everyone was done and we had to remind the server many times. Maybe the experience would be better if it wasn’t a busy night over Christmas break. Very disappointing and pricey $$$.
¿Te fue útil?
MW
MoniqueW
Detroit
2 reseñas
2.0
2 reseñas
Comieron hace 4 días
1. Global 2
2. Comida 4
3. Servicio 2
4. Ambiente 2
Apparently lastnight was Club Sugar Factory! The music was loud and inappropriate (explicit language). The staff was slow as we did not get silverware and plates until we asked several times. Main hostess was not accommodating. While the kids enjoyed their milkshakes I can’t say that I would visit this establishment again.
¿Te fue útil?
V
Vanessa
Detroit
1 reseña
1.0
1 reseña
Comieron hace 4 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
We left before we even got water because we brought our kids with us because we thought it was supposed to be a kid friendly place and the music was so loud they were literally crying to leave. Felt like we were in a night club at 5pm with our children.
¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Detroit tiene una calificación promedio de 2.5 estrellas, según 2190 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

1 ene 2025

7:00 p.m.

Reservado 54 veces hoy

Mapa de Google para Sugar Factory - Detroit

45 Monroe St., Detroit, 48226 MI

Información adicional

Zona
Detroit
Horarios
Lun–Jue 11:00–23:00 Vie, Sáb 11:00–00:00
Precios
De $31 a $50
Cocinas
Americana, Postres, Servicio de botella
Ambiente
Informal
Dress code
Informal y elegante
Parking details
Sin
Adicional
Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cervezas, Cócteles, Promoción nocturna, Vinos

Página web
https://sf4.sugarfactory.com/detroit-mi
Número de teléfono
(947) 219-0700
Instalaciones para eventos privados
Thank you for taking the time to review Sugar Factory! We strive to make Sugar Factory a happy and fun place for everyone. If you would like to discuss your experience further, please reference the location visited and email us directly at customerservice@SugarFactory.com We look forward to assisting you.
Contacto para eventos privados
our Private Dining Coordinator: (947) 219-0700

Sugar Factory - Detroit

Haz una reservación

Eventos privados

Información adicional

Menú

Lo que dicen 2,190 personas

Calificaciones y reseñas generales

Preguntas frecuentes

¿Cuál es la calificación de Sugar Factory - Detroit?

¿Sugar Factory - Detroit acepta reservaciones actualmente?

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