Sugar Factory - Houston

2.7

51 reseñas

De $31 a $50

Americana

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2 personas

15 mar 2025

7:00 p.m.

Reservado 12 veces hoy

Ideal para el brunch
Animado
Ideal para disfrutar cócteles creativos

With locations in some of the world’s most cosmopolitan cities, including Las Vegas, New York City, Bahrain, Chicago, Miami, Dubai, Orlando and Manila, Sugar Factory is known the world over for its celebrity-endorsed Couture Pops, which have turned sweets into the latest designer accessory. Iconic superstars including Kylie Jenner, Kendall Jenner, Britney Spears, Drake, Nicole Scherzinger, Kim Kardashian, Eva Longoria and Rupert Grint are just a few of the celebrities who have either endorsed or have been spotted with the sparkly lollipops. Sugar Factory’s loyal celebrity following has received widespread media attention from People Magazine, the Daily Mail, US Weekly, Entertainment Tonight, Extra and more.

Información adicional

Ubicación
5015 Westheimer Rd, Houston, 77056 TX
Número de teléfono
(713) 485-6290
Precios
De $31 a $50
Cocinas
Americana, Postres, Servicio de botella
Horarios
Lun–Jue, Dom 11:00–22:00 Vie, Sáb 11:00–23:00
Dress code
Informal y elegante
Parking details
Sin
Opciones de pago
AMEX, Discover, JCB, Mastercard, Visa

Lo que dicen 51 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

2.7

2.7 de acuerdo a calificaciones recientes

2.5Comida
3.1Servicio
2.8Ambiente
2.3Valor

Ruido • Activo

51 reseñas

J
Jessica
Houston1 reseña
1.0
Comieron en 31 de agosto de 2024
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Horrible experiencia no pienso volver nunca más el cocinero es el mismo que te hace el trago que te sirve que te lleva la comida toda fría y los batidos derretidos de rían cerrarlo en verdad
¿Te fue útil?
OT
Comensal de OpenTable
Houston1 reseña
1.0
Comieron en 2 de marzo de 2025
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Bad service Food over was incorrect Wait time was over an hour
¿Te fue útil?
A
Ann
Las Vegas1 reseña
1.0
Comieron en 2 de marzo de 2025
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
TERRIBLE!!! Don't ever go here unless you want to be disappointed. We went for my sister’s bachelorette dinner. We had reservations at 6:30 pm and didn't get seated until 7:00 pm because no one was working. We ordered the Sampler Platter because it came with Mac and Cheese bites but once the food came out it didn't have the Mac and Cheese bites on it. We asked the waitress where the bites were, and she said oh we are out of those, but we gave you more chicken fingers instead that was not true... The waitress also charged us for a drink we never got. The prices on the menu were different than the bill. Every item was $2 more expensive on the bill than the menu. We questioned the pricing, and they said oh that is our old menu and the prices have changed... This should have been communicated prior or they should have given us the new menus. There is also a 20% service charge to all the checks. All in all, this was one of the worst experiences at a restaurant I've ever been to! Please avoid this place!!
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B
Britannica
Houston1 reseña
1.0
Comieron en 1 de marzo de 2025
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
The food was horrible waiter never came to check on party. Drinks was horrible don’t think I will ever return
¿Te fue útil?
T
Tanisha
Houston1 reseña
1.0
Comieron en 28 de febrero de 2025
1. Global 1
2. Comida 1
3. Servicio 2
4. Ambiente 1
I would not go back. I tried to call because my reservations were late. I was in traffic when I got there was only two other people there so I didn’t understand why nobody answered the phone. I called several times. They were playing more of adult music and there’s no restroom you can use in there for it to be a family oriented place kids need to be able to use the restroom. The food was OK planned and the drinks and food are overpriced. I felt like I spent too much money. I just won’t go back and won’t recommend it to anybody else. It was just not for me.
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R
Rushelle
Houston1 reseña
5.0
Comieron en 23 de febrero de 2025
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Great Hospitality & Vibes! Thanks to our server Esmeralda
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T
Tanisha
Houston1 reseña
1.0
Comieron en 15 de febrero de 2025
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 3
The service was poor from the moment we were seated. After about 20 minutes of being seated a guy came by and asked if we wanted water while we wait. It then took about another 23-30 minutes for our waiter to come by and acknowledges us. She came and asked if we were ready to order. We placed our order and it took forever to get our food. The fries and cheese on the loaded fries were cold. This experience ruined my girls birthday lunch and they didn't want to eat anything. They didn't finish their milkshakes because after waiting so long for their food they just wanted to leave.
¿Te fue útil?
T
Tim
Houston1 reseña
1.0
Comieron en 15 de febrero de 2025
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Absolutely horrible Valentine's Day experience. Music was blaring and service no where to be seen. Waited 10 minutes for anyone to come over to seat us despite having a reservation on the hour. One drink order took 45 minutes to be brought out despite multiple people just standing around at the front and lingering about the back of the house door. When our food finally came out, the cajun chicken alfredo had burnt chicken with little black bits mixed in the sauce. To round it all out, a 20% service charge was added for parties of 1 or more that had to be processed by walking up to a terminal in front of the employees who would stand there and watch to see how much additional tip you would add on on top. Two and half hours of our time wasted.
¿Te fue útil?
T
Tierra
Houston4 reseñas
5.0
Comieron en 15 de febrero de 2025
1. Global 5
2. Comida 2
3. Servicio 5
4. Ambiente 5
The food was not seasoned well but the kids loved the drinks
¿Te fue útil?
V
Victoria
Miami2 reseñas
5.0
Comieron en 9 de febrero de 2025
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
We had an amazing time! Y’all made celebrating my friends birthday such an awesome experience! We will definitely be back!
¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Houston ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (713) 485-6290.

Sugar Factory - Houston tiene una calificación promedio de 2.7 estrellas, según 51 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

15 mar 2025

7:00 p.m.

Reservado 12 veces hoy

Mapa de Google para Sugar Factory - Houston

5015 Westheimer Rd, Houston, 77056 TX

Información adicional

Número de teléfono
(713) 485-6290
Precios
De $31 a $50
Cocinas
Americana, Postres, Servicio de botella
Horarios
Lun–Jue, Dom 11:00–22:00 Vie, Sáb 11:00–23:00
Dress code
Informal y elegante
Parking details
Sin
Opciones de pago
AMEX, Discover, JCB, Mastercard, Visa

Sugar Factory - Houston

Haz una reservación

Información adicional

Menú

Lo que dicen 51 personas

Calificaciones y reseñas generales

Preguntas frecuentes

¿Ofrece Sugar Factory - Houston pedidos para llevar o a domicilio mediante OpenTable?

¿Cuál es la calificación de Sugar Factory - Houston?

¿Sugar Factory - Houston acepta reservaciones actualmente?

Haz una reservación

Información adicional