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  3. Jacksonville/Noreste de Florida
  4. Jacksonville
  5. Baymeadows
Sugar Factory - Jacksonville, Jacksonville, FL

Sugar Factory - Jacksonville

3.2
3.2
803 reseñas
De $31 a $50
Americana

Haz una reservación

2 personas
7:00 p.m.
Reservado 19 veces hoy
  • Animado
  • Bueno para ocasiones especiales
  • Encantador
America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

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Eventos privados

Eventos privados

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Áreas del restaurante

Información adicional

  • Ambiente
    Casual elegante
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Número de teléfono
    (904) 551-0961
  • Página web
    http://jackson.sugarfactory.com/
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Dress code
    De vestir
  • Chef ejecutivo
    Anibal Rosales
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082

Menú

Ver menú en el sitio web del restaurante

Lo que dicen 803 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.2
3.2 de acuerdo a calificaciones recientes
  • 3.1Comida
  • 3.6Servicio
  • 3.7Ambiente
  • 2.9Valor

Ruido • Activo

Reconocido por

  • Jacksonville/Noreste de Florida

    Apto para niños

  • Jacksonville

    Apto para niños

  • Jacksonville

    Animado

803 reseñas

  1. Comensal de OpenTable

    Jacksonville

    1 reseña

    5.0

    1 reseña

    Comieron en 13 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Increíble me encantó ,un ambiente espectacular y el servicio 10/10

    ¿Te fue útil?

  2. Comensal de OpenTable

    Jacksonville

    1 reseña

    3.0

    1 reseña

    Comieron en 11 de febrero de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 5
    Esperaba más de la Comida!! No era mala pero por el precio debiera ser mejor! El Ambiente del restaurante ameno, el servicio bueno también.

    ¿Te fue útil?

  3. Comensal de OpenTable

    Jacksonville

    2 reseñas

    5.0

    2 reseñas

    Comieron en 23 de septiembre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 3
    Todo súper el servicio espectacular mis hijos la pasaron como nunca los meseros son increíblemente geniales mucho ruido pero es inevitable debido al volumen de personas

    ¿Te fue útil?

  4. Colleen

    Washington DC

    3 reseñas

    1.0

    3 reseñas

    Comieron hace 3 días

    1. Global 1
    2. Comida 2
    3. Servicio 2
    4. Ambiente 1
    Honestly just bad. We arrived and they told us, “we are out of rainbow items and lettuce”. Which knocked out all salads as an option. Tried to order a hot tea-not available. Decaf coffee, not available. One of our friends ordered a Presecco and they were out of that too. Kids ordered fondue and was told they were out of bananas. Bathrooms were gross, the place was practically empty. Never going back. Looks like they won’t be open long

    ¿Te fue útil?

  5. Elizabeth

    Tampa

    3 reseñas

    1.0

    3 reseñas

    Comieron hace 3 días

    1. Global 1
    2. Comida 1
    3. Servicio 2
    4. Ambiente 1
    Wow where do I start. A friend and I and her daughter came here for brunch. The host seats us at a two seater. Like…with a child? Does she not realize a child needs their own space AND more?? Then our drinks came I got the pink unicorn hot chocolate and my friend got iced coffee and both tasted like barely even warm milk. I switched mine out for an orange juice which tasted like water. My chicken and waffles didn’t come with butter or syrup. For 30 dollars you’d expect something better! The server was great and helpful though.

    ¿Te fue útil?

  6. Robert

    Jacksonville

    1 reseña

    1.0

    1 reseña

    Comieron hace 6 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    We were excited to go there and bring our kids. This was such a terrible experience, I will never go there again. There were 8 of us, and half of us couldn't order what we wanted. I ordered the steak sandwich melt, and it wasn't warm, like it had been sitting out for a while. They were out of everything. The candy section was decimated. The service was very slow, and even the bathrooms were dirty and not stocked. The manager of this restaurant needs to be ashamed of themselves. There is a lack of leadership and it shows. They're quick to charge you a ton of money for your poor experience though. We will never be back. Advertisements are way better than the actual experience.

    ¿Te fue útil?

  7. Varshay

    VIP

    Richmond

    10 reseñas

    2.0

    10 reseñas

    Comieron en 31 de diciembre de 2024

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2
    Although my kids have requested to go back for a birthday in spring (queue annoyed mom tears) it’s really a NO for me. Minimal staff, mediocre service, and half the menu unavailable. Literally the most expensive disappointment EVER. Whoever handles their inventory needs to be replaced. Literally everything we wanted to order from food to drinks was out of stock. They also don’t have a kids menu, crazy right? The server’s only recommendation for kids was not available. We asked for a birthday celebration. Yep, you guessed it, they were too understaffed to deliver and even told us to come back on the weekend and try again. lol (our bill was just shy of $400 we’re definitely not going back this weekend) The drinks we were actually able to get were mediocre at best. I do not recommend. The candy store was also a joke. Skip that! (Seriously, spare yourself.) The best thing on the menu by far was the cheesecake milkshake and of course the shakes are overpriced but I’d definitely go back for shakes (as dessert) after having an enjoyable dinner ANYWHERE ELSE. Overall, I do not recommend. What’s worse is telling other people we went and everyone’s response is “did you read the reviews?” Yeaaaaaa now I’m adding to those reviews. 🤷🏾‍♀️ We waited a long time for this restaurant to open and were really excited about it. Let my $400 disappointment save you. AVOID THIS PLACE. I can confidently say I would’ve enjoyed ihop or any other food more. (Yes, ihop lol)

    ¿Te fue útil?

  8. michelle

    VIP

    Cincinnati

    1 reseña

    2.0

    1 reseña

    Comieron en 29 de diciembre de 2024

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2
    What is going on with this restaurant? There were few customers and even fewer staff. There was no one here. The candy containers were empty. The floors were flithy. I remember just months going the lines were coming out the door.

    ¿Te fue útil?

  9. Shadiqueca

    Jacksonville

    1 reseña

    5.0

    1 reseña

    Comieron en 29 de diciembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Mike was wonderful as our server. So knowledgeable and diligent and very attentive. The atmosphere was beautiful, clean and the music was on point Loved it! I'll be back!!! THANKS FOR A WONDERFUL EXPERIENCE MIKE.

    ¿Te fue útil?

  10. Mandy

    Jacksonville

    1 reseña

    1.0

    1 reseña

    Comieron en 29 de diciembre de 2024

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 1
    When the waitress came to take our drink order she didn’t have the computer so she had to come back. It took 15 minutes to get a hot chocolate. 15 minutes to get a basket of fries. My husband ordered the ribeye. Because they were out the kicked out our order. So we had to order again. It took almost an hour to get our food. Our waitress never even refilled our drinks or checked on us. We had to get another server to get a refill. We chose not to get dessert because we were worried how long the wait would be.

    ¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Jacksonville ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (904) 551-0961.

Sugar Factory - Jacksonville tiene una calificación promedio de 3.2 estrellas, según 803 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas
7:00 p.m.
Reservado 19 veces hoy

Pide a domicilio o para llevar

Mapa de Google para Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, 32246-5302 FL

Áreas del restaurante

Información adicional

  • Zona
    Baymeadows
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Ambiente
    Casual elegante
  • Dress code
    De vestir
  • Parking details
    Estacionamiento público
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Chef ejecutivo
    Anibal Rosales
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cócteles, Comida para llevar, Vinos
  • Página web
    http://jackson.sugarfactory.com/
  • Número de teléfono
    (904) 551-0961
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082
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