Sugar Factory - Jacksonville

3.3

842 reseñas

De $31 a $50

Americana

Haz una reservación

2 personas

16 mar 2025

7:00 p.m.

Reservado 26 veces hoy

Bueno para ocasiones especiales
Animado
Ideal para grupos

America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

Áreas del restaurante

Información adicional

Ubicación
4910 Big Island Drive, Jacksonville, 32246-5302 FL
Número de teléfono
(904) 551-0961
Precios
De $31 a $50
Cocinas
Americana, Bar de cócteles, Postres
Horarios
Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
Dress code
De vestir
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Chef ejecutivo
Anibal Rosales

Eventos privados

Lo que dicen 842 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.3

3.3 de acuerdo a calificaciones recientes

3.2Comida
3.5Servicio
3.6Ambiente
2.9Valor

Ruido • Activo

Reconocido por

Jacksonville/Noreste de Florida
Ideal para el brunch
Jacksonville/Noreste de Florida
Apto para niños
Jacksonville
Ideal para el brunch
Jacksonville
Apto para niños

842 reseñas

A
Abrahan
Jacksonville2 reseñas
5.0
Comieron en 14 de febrero de 2025
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Excellent me gusto mucho quiero volver a ir muy comodo. Se come Rico los tragos son elegante exquisito la comida rica todo todo muy bn
¿Te fue útil?
OT
Comensal de OpenTable
Jacksonville1 reseña
5.0
Comieron en 13 de abril de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Increíble me encantó ,un ambiente espectacular y el servicio 10/10
¿Te fue útil?
OT
Comensal de OpenTable
Jacksonville1 reseña
3.0
Comieron en 11 de febrero de 2024
1. Global 3
2. Comida 3
3. Servicio 4
4. Ambiente 5
Esperaba más de la Comida!! No era mala pero por el precio debiera ser mejor! El Ambiente del restaurante ameno, el servicio bueno también.
¿Te fue útil?
OT
Comensal de OpenTable
Jacksonville2 reseñas
5.0
Comieron en 23 de septiembre de 2023
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 3
Todo súper el servicio espectacular mis hijos la pasaron como nunca los meseros son increíblemente geniales mucho ruido pero es inevitable debido al volumen de personas
¿Te fue útil?
DW
DianeW
Orlando29 reseñas
4.0
Comieron hace 1 día
1. Global 4
2. Comida 4
3. Servicio 2
4. Ambiente 4
Terrific for special birthdays. Ours was for our daughter’s 4th. She lived all the attention. Be prepared, it’s very loud and carries an echo indoors. Hard to have a conversation at the table. We had a reservation for 8 ppl at 7pm. We arrived early but told there would be a significant wait, disappointing. Pleasant server and other waitstaff, food presentation and special drinks are photo worthy. The birthday desserts took too long so they comped it, Thank You Out bill was over $300 including gratuity.
¿Te fue útil?
M
Melissa
Jacksonville1 reseña
1.0
Comieron en 8 de marzo de 2025
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
We were not given any utensils to eat with. We had to ask for them. The waitress did not come around much to check on us. My son celebrated his bday and we requested them to sing to him, they did not. He was bummed when they sang to someone else, but told me it was okay and we could just leave. Honestly, the food was not great and in my opinion too overpriced. We ordered a specific drink and they didn’t bring the same one he ordered. To which my son didn’t mind, but that was a $41 drink. Food was not hot when it came out. 100% won’t be back.
¿Te fue útil?
R
Ramona
Charleston2 reseñas
3.0
Comieron en 8 de marzo de 2025
1. Global 3
2. Comida 1
3. Servicio 5
4. Ambiente 4
My overall experience was disappointing. Our server, Ava was great. The wait time and food quality was disappointing. We had reservations and there was literally only two tables that had guests, so it wasn’t like they were busy at all.
¿Te fue útil?
J
Jeanette
Unspecified1 reseña
2.0
Comieron en 23 de febrero de 2025
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 3
The restaurant was nearly empty, which is unusual for a Sugar Factory. It smelled good upon arriving, like hamburgers. The hostess was not very energetic or friendly, but she seated us after waiting 20 minutes. The server was nice enough, but informed us there was no ice, that the ice machine was not working. Then we found out there were no napkins. He told us to go in the bathroom and get some of the paper towels if we needed to. Brought a tray of utensils out after the food came (1 hour later) and had to pull from the communal tray to get your silverware. At every turn, we were told that they were "OUT" of this or that. For prices that we paid- this was not acceptable. SOMEONE in the company could have run across to the store and got bags of ice and napkins. Then the server just kept blaming the company, (which customers don't want to hear) and forgetting to bring requested items. Food was not up to par for the price. bland, rice under cooked. Spoke to manager. At the end of meal, ice was working again, but it was too late. When leaving, noticed there was litter around the bushes and entryway to restaurant. The manager was outside vaping and I just mentioned that the wakway was pretty littered and he said 'his staff don't pick up outside, the management company is supposed to do that, " while standing out there just vaping and staring at the sky. A leader would have taken 3 minutes while out there and cleaned it up. I now see why this place was empty on a Sunday. We will not be recommending or returning there again. ((Manager gave a 25% discount on the meals in the end.))
¿Te fue útil?
OT
Comensal de OpenTable
Fort Lauderdale1 reseña
1.0
Comieron en 23 de febrero de 2025
1. Global 1
2. Comida 1
3. Servicio 2
4. Ambiente 2
They had no ice, no tequila, no lemons, no coke. Horrible service for the price.
¿Te fue útil?
M
Maria
Jacksonville2 reseñas
3.0
Comieron en 23 de febrero de 2025
1. Global 3
2. Comida 2
3. Servicio 2
4. Ambiente 2
They were out of pretty much everything even toilet paper
¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Jacksonville ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (904) 551-0961.

Sugar Factory - Jacksonville tiene una calificación promedio de 3.3 estrellas, según 842 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

16 mar 2025

7:00 p.m.

Reservado 26 veces hoy

Mapa de Google para Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, 32246-5302 FL

Áreas del restaurante

Información adicional

Número de teléfono
(904) 551-0961
Precios
De $31 a $50
Cocinas
Americana, Bar de cócteles, Postres
Horarios
Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
Dress code
De vestir
Parking details
Estacionamiento público
Opciones de pago
AMEX, Discover, Mastercard, Visa
Chef ejecutivo
Anibal Rosales

Sugar Factory - Jacksonville

Haz una reservación

Áreas del restaurante

Información adicional

Eventos privados

Private dining

Consulta personalizada

Menú

Lo que dicen 842 personas

Calificaciones y reseñas generales

Reconocido por

Preguntas frecuentes

¿Ofrece Sugar Factory - Jacksonville pedidos para llevar o a domicilio mediante OpenTable?

¿Cuál es la calificación de Sugar Factory - Jacksonville?

¿Sugar Factory - Jacksonville acepta reservaciones actualmente?

Haz una reservación

Áreas del restaurante

Información adicional