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  3. Jacksonville/Noreste de Florida
  4. Jacksonville
  5. Baymeadows
Sugar Factory - Jacksonville, Jacksonville, FL

Sugar Factory - Jacksonville

3.3
3.3
800 reseñas
De $31 a $50
Americana

Haz una reservación

2 personas
7:00 p.m.
Reservado 30 veces hoy
  • Animado
  • Bueno para ocasiones especiales
  • Apto para niños
America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

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Eventos privados

Eventos privados

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Áreas del restaurante

Información adicional

  • Ambiente
    Casual elegante
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Número de teléfono
    (904) 551-0961
  • Página web
    http://jackson.sugarfactory.com/
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Dress code
    De vestir
  • Chef ejecutivo
    Anibal Rosales
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082

Menú

Ver menú en el sitio web del restaurante

Lo que dicen 800 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.3
3.3 de acuerdo a calificaciones recientes
  • 3.2Comida
  • 3.7Servicio
  • 3.8Ambiente
  • 2.9Valor

Ruido • Activo

Reconocido por

  • Jacksonville/Noreste de Florida

    Apto para niños

  • Jacksonville

    Ideal para el brunch

  • Jacksonville

    Apto para niños

  • Jacksonville

    Americana

800 reseñas

  1. Comensal de OpenTable

    Jacksonville

    1 reseña

    5.0

    1 reseña

    Comieron en 13 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Increíble me encantó ,un ambiente espectacular y el servicio 10/10

    ¿Te fue útil?

  2. Comensal de OpenTable

    Jacksonville

    1 reseña

    3.0

    1 reseña

    Comieron en 11 de febrero de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 5
    Esperaba más de la Comida!! No era mala pero por el precio debiera ser mejor! El Ambiente del restaurante ameno, el servicio bueno también.

    ¿Te fue útil?

  3. Comensal de OpenTable

    Jacksonville

    2 reseñas

    5.0

    2 reseñas

    Comieron en 23 de septiembre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 3
    Todo súper el servicio espectacular mis hijos la pasaron como nunca los meseros son increíblemente geniales mucho ruido pero es inevitable debido al volumen de personas

    ¿Te fue útil?

  4. Varshay

    VIP

    Richmond

    10 reseñas

    2.0

    10 reseñas

    Comieron hace 3 días

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2
    Although my kids have requested to go back for a birthday in spring (queue annoyed mom tears) it’s really a NO for me. Minimal staff, mediocre service, and half the menu unavailable. Literally the most expensive disappointment EVER. Whoever handles their inventory needs to be replaced. Literally everything we wanted to order from food to drinks was out of stock. They also don’t have a kids menu, crazy right? The server’s only recommendation for kids was not available. We asked for a birthday celebration. Yep, you guessed it, they were too understaffed to deliver and even told us to come back on the weekend and try again. lol (our bill was just shy of $400 we’re definitely not going back this weekend) The drinks we were actually able to get were mediocre at best. I do not recommend. The candy store was also a joke. Skip that! (Seriously, spare yourself.) The best thing on the menu by far was the cheesecake milkshake and of course the shakes are overpriced but I’d definitely go back for shakes (as dessert) after having an enjoyable dinner ANYWHERE ELSE. Overall, I do not recommend. What’s worse is telling other people we went and everyone’s response is “did you read the reviews?” Yeaaaaaa now I’m adding to those reviews. 🤷🏾‍♀️ We waited a long time for this restaurant to open and were really excited about it. Let my $400 disappointment save you. AVOID THIS PLACE. I can confidently say I would’ve enjoyed ihop or any other food more. (Yes, ihop lol)

    ¿Te fue útil?

  5. michelle

    VIP

    Cincinnati

    1 reseña

    2.0

    1 reseña

    Comieron hace 5 días

    1. Global 2
    2. Comida 2
    3. Servicio 2
    4. Ambiente 2
    What is going on with this restaurant? There were few customers and even fewer staff. There was no one here. The candy containers were empty. The floors were flithy. I remember just months going the lines were coming out the door.

    ¿Te fue útil?

  6. Shadiqueca

    Jacksonville

    1 reseña

    5.0

    1 reseña

    Comieron hace 5 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Mike was wonderful as our server. So knowledgeable and diligent and very attentive. The atmosphere was beautiful, clean and the music was on point Loved it! I'll be back!!! THANKS FOR A WONDERFUL EXPERIENCE MIKE.

    ¿Te fue útil?

  7. Mandy

    Jacksonville

    1 reseña

    1.0

    1 reseña

    Comieron hace 5 días

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 1
    When the waitress came to take our drink order she didn’t have the computer so she had to come back. It took 15 minutes to get a hot chocolate. 15 minutes to get a basket of fries. My husband ordered the ribeye. Because they were out the kicked out our order. So we had to order again. It took almost an hour to get our food. Our waitress never even refilled our drinks or checked on us. We had to get another server to get a refill. We chose not to get dessert because we were worried how long the wait would be.

    ¿Te fue útil?

  8. stacy

    Mobile

    1 reseña

    1.0

    1 reseña

    Comieron en 25 de diciembre de 2024

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    We booked what we hoped to be a fun dinner prior to seeing a movie on Christmas night. When we arrived, we heard some other guests leaving and talking about being told most of the staff had walked out. Still, we decided to check-in. Once inside, we noticed several people waiting and were told by the host they were short staffed and running behind. We mentioned we had a movie to catch and he hurried away. We felt sorry for him as he was clearly stressed out so we decided to wait. We waited inside about 10-15 minutes and then stepped outside because the air inside was hazy and smelled faintly smokey. We ended up leaving because it was clear that the experience was not going to get any better. We were left searching for a restaurant before our movie and my poor son was left sneezing from the smokiness. To be fair, the one star rating for food was only because I needed to rate it to continue with the review. We never experienced the food.

    ¿Te fue útil?

  9. Kelcey

    Jacksonville

    1 reseña

    3.0

    1 reseña

    Comieron en 25 de diciembre de 2024

    1. Global 3
    2. Comida 2
    3. Servicio 5
    4. Ambiente 3
    We went for the Christmas dinner, we arrived at 3pm and when we put in our initial order the server came back to tell us that they had ran out of most of the items on the Christmas menu. This included the milkshakes and holiday sliders. We then tried to order other items off the regular menu and once again were told they were out of those. After finally ordering something that they were not out of, I would say the food was not in line with the price point on the menu. The burgers were dry and the tacos had no sauce or salsa. For the price of each item I expected everything to be delicious. I will say our server was amazingly friendly and pleasant!

    ¿Te fue útil?

  10. Cathy

    Jacksonville

    1 reseña

    5.0

    1 reseña

    Comieron en 25 de diciembre de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Went on Christmas Day ! It was great ! The server was amazing and the food was great ! Will definitely go back !!

    ¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Jacksonville ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (904) 551-0961.

Sugar Factory - Jacksonville tiene una calificación promedio de 3.3 estrellas, según 800 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas
7:00 p.m.
Reservado 30 veces hoy

Pide a domicilio o para llevar

Mapa de Google para Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, 32246-5302 FL

Áreas del restaurante

Información adicional

  • Zona
    Baymeadows
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Ambiente
    Casual elegante
  • Dress code
    De vestir
  • Parking details
    Estacionamiento público
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Chef ejecutivo
    Anibal Rosales
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cócteles, Comida para llevar, Vinos
  • Página web
    http://jackson.sugarfactory.com/
  • Número de teléfono
    (904) 551-0961
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082
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