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Sugar Factory - Jacksonville, Jacksonville, FL

Sugar Factory - Jacksonville

2.9 (892)
De $31 a $50
Americana
4910 Big Island Drive, Jacksonville, 32246-5302 FL

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2 personas
lunmarmiéjueviesábdom
7:00 p.m.
Reservado 18 veces hoy

Acerca de este restaurante

  • Animado
  • Bueno para ocasiones especiales
  • Ideal para disfrutar cócteles creativos
America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

Áreas del restaurante

Información adicional

  • Ambiente
    Casual elegante
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Número de teléfono
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Dress code
    De vestir
  • Chef ejecutivo
    Anibal Rosales
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082

Eventos privados

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Lo que dicen 892 personas

Reseñas de Sugar Factory - Jacksonville de comensales del restaurante. Basadas en valoraciones recientes.

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

2.9
2.9 de acuerdo a calificaciones recientes
  • 3.0Comida
  • 3.6Servicio
  • 3.1Ambiente
  • 2.4Valor

Ruido • Moderado

892 reseñas
  1. Abrahan

    Jacksonville/Noreste de Florida2 reseñas

    5.0

    Comieron en 14 de febrero de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Excellent me gusto mucho quiero volver a ir muy comodo. Se come Rico los tragos son elegante exquisito la comida rica todo todo muy bn

    ¿Te fue útil?

  2. Comensal de OpenTable

    Jacksonville/Noreste de Florida1 reseña

    5.0

    Comieron en 13 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Increíble me encantó ,un ambiente espectacular y el servicio 10/10

    ¿Te fue útil?

  3. Comensal de OpenTable

    Jacksonville/Noreste de Florida1 reseña

    3.0

    Comieron en 11 de febrero de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 5
    Esperaba más de la Comida!! No era mala pero por el precio debiera ser mejor! El Ambiente del restaurante ameno, el servicio bueno también.

    ¿Te fue útil?

  4. Comensal de OpenTable

    Jacksonville/Noreste de Florida2 reseñas

    5.0

    Comieron en 23 de septiembre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 3
    Todo súper el servicio espectacular mis hijos la pasaron como nunca los meseros son increíblemente geniales mucho ruido pero es inevitable debido al volumen de personas

    ¿Te fue útil?

  5. Jj

    Jacksonville/Noreste de Florida1 reseña

    1.0

    Comieron hace 3 días

    1. Global 1
    2. Comida 1
    3. Servicio 2
    4. Ambiente 2
    Food came out a couple things at a time one person food never even came out at all we was a party it 12 was there for a 10 year old birthday we ordered the sparkler ice cream deal & that didn’t come out until about 15 to 20 min after we was all ready to go standing around the table.

    ¿Te fue útil?

  6. maneno

    Jacksonville/Noreste de Florida1 reseña

    5.0

    Comieron hace 4 días

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    i had a great time there! my 17th birthday was fun there, loved it.

    ¿Te fue útil?

  7. Richard

    Jacksonville/Noreste de Florida1 reseña

    2.0

    Comieron hace 6 días

    1. Global 2
    2. Comida 4
    3. Servicio 3
    4. Ambiente 3
    Very slow and desert wasn’t as advertised!! Banana split had no syrup powder sugar walnuts or candy, 3 scoops of ice cream and 1/2 banana!! Non of the extras

    ¿Te fue útil?

  8. Megan

    Jacksonville/Noreste de Florida1 reseña

    1.0

    Comieron en 3 de julio de 2025

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 2
    We got there and the first thing we noticed is the lay out is like a cafeteria. Sat down to order, my husband got a coffee, which never arrived. The server kept saying she doesn’t know where it’s at or what happened. It took 10 minutes to get water. I ordered chicken and waffles, the chicken was burnt and dry. The cutlery was cheap dollar store utensils and there was flies hovering over my food. The bathroom was worse than a gas station bathroom on interstate 75. The waitress came twice and the last time to give us our check. Offered 10% off of our two waters, chicken and waffles and burger. The bill was still over $60. I did not send my food back because they couldn’t even serve coffee I was afraid of what would happen if I did. This was my 45th birthday, we went for the desserts and left before getting them because of how bad it was. It was loud and there was children running around our table. Will never go again and will definitely not recommend it.

    ¿Te fue útil?

  9. Shanetra

    Jacksonville/Noreste de Florida1 reseña

    2.0

    Comieron en 3 de julio de 2025

    1. Global 2
    2. Comida 2
    3. Servicio 4
    4. Ambiente 2
    They were very short staffed. We had a birthday reservation and after being seated waited 1 hour before we even received drinks!! Our server was very knowledgeable and flexible under the order of waiting tables and bartending. The manager was chillin casually on the back patio as the place went up in flames. This was a July 3rd evening reservation but my first experience here. The food was basic and very small portion for the price. The entire experience was not worth the wait. I would go back again for brunch on a weekday in hopes of a better experience. I was just really disappointed because it was my birthday dinner.

    ¿Te fue útil?

  10. Robin

    Jacksonville/Noreste de Florida1 reseña

    3.0

    Comieron en 29 de junio de 2025

    1. Global 3
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4
    The restaurant was fairly slow for a Sunday afternoon meal with friends. The food was decent and the portions were large, which was appreciated given the prices. I did not like the table photo sales as if we were at a theme park, but if you know what the situation is, can decline the photo. (It was my first visit so I didn't know.) My primary complaint, and why I will never return, is that I chose to leave an 18% gratuity since the bill already had a 3% service charge, yet the server/restaurant charged the amount for a 22% gratuity. I've been to restaurants with a bread or service charge that usually includes some benefit (i.e. bread, chips, nuts...). Since Sugar Factory charges the 3% without any such benefit, I consider it part of the tip. Over charging at the 22% rate (on top of 3% service charge) when 18% was clearly marked is dishonest. It is only a few dollars difference, so it's not really the money, it is the dishonesty behind it that is disappointing.

    ¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Jacksonville ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (904) 551-0961.

Sugar Factory - Jacksonville tiene una calificación promedio de 2.9 estrellas, según 892 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

  1. Inicio
  2. Estados Unidos
  3. Jacksonville/Noreste de Florida
  4. Jacksonville
  5. Baymeadows

Haz una reservación


Reservado 18 veces hoy
Mapa de Google para Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, 32246-5302 FL

Áreas del restaurante

Información adicional

  • Zona
    Baymeadows
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Ambiente
    Casual elegante
  • Dress code
    De vestir
  • Parking details
    Estacionamiento público
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Chef ejecutivo
    Anibal Rosales
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cócteles, Comida para llevar, Vinos
  • Número de teléfono
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082
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