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  3. Jacksonville/Noreste de Florida
  4. Jacksonville
  5. Baymeadows
Sugar Factory - Jacksonville, Jacksonville, FL

Sugar Factory - Jacksonville

3.3
3.3
831 reseñas
De $31 a $50
Americana

Haz una reservación

2 personas
7:00 p.m.
Reservado 25 veces hoy
  • Bueno para ocasiones especiales
  • Animado
  • Encantador
America’s favorite eatery and celebrity hotspot, expands with its newest location in Jacksonville, Florida, now taking reservations. The family-friendly, high-energy, world-famous celebration destination known for its sweets and treats.

“We’re celebrating 10+ years serving the most decadent sweets and treats around the world, and we are so excited to introduce our fun, high energy brand to the Jacksonville area. We’re a family-friendly restaurant, so it makes sense to expand into suburban areas. From our photo op walls to our staff, every element at Sugar Factory American Brasserie Jacksonville is designed to give guests a memorable, Instagrammable experience from the minute they walk into the minute they leave,” says owner Charissa Davidovici.

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Eventos privados

Eventos privados

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Áreas del restaurante

Información adicional

  • Ambiente
    Casual elegante
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Número de teléfono
    (904) 551-0961
  • Página web
    http://jackson.sugarfactory.com/
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Dress code
    De vestir
  • Chef ejecutivo
    Anibal Rosales
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082

Menú

Ver menú en el sitio web del restaurante

Lo que dicen 831 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.3
3.3 de acuerdo a calificaciones recientes
  • 3.2Comida
  • 3.7Servicio
  • 3.7Ambiente
  • 3Valor

Ruido • Activo

Reconocido por

  • Jacksonville/Noreste de Florida

    Ideal para el brunch

  • Jacksonville/Noreste de Florida

    Apto para niños

  • Jacksonville

    Ideal para el brunch

  • Jacksonville

    Apto para niños

831 reseñas

  1. Comensal de OpenTable

    Jacksonville

    1 reseña

    5.0

    1 reseña

    Comieron en 13 de abril de 2024

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5
    Increíble me encantó ,un ambiente espectacular y el servicio 10/10

    ¿Te fue útil?

  2. Comensal de OpenTable

    Jacksonville

    1 reseña

    3.0

    1 reseña

    Comieron en 11 de febrero de 2024

    1. Global 3
    2. Comida 3
    3. Servicio 4
    4. Ambiente 5
    Esperaba más de la Comida!! No era mala pero por el precio debiera ser mejor! El Ambiente del restaurante ameno, el servicio bueno también.

    ¿Te fue útil?

  3. Comensal de OpenTable

    Jacksonville

    2 reseñas

    5.0

    2 reseñas

    Comieron en 23 de septiembre de 2023

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 3
    Todo súper el servicio espectacular mis hijos la pasaron como nunca los meseros son increíblemente geniales mucho ruido pero es inevitable debido al volumen de personas

    ¿Te fue útil?

  4. adrian

    Jacksonville

    1 reseña

    2.0

    1 reseña

    Comieron hace 1 día

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 4
    Overall we had a good experience due to it being a birthday event. We had to ask for silverware 3 times. They were out of the items we requested for our meals and desserts and they were out of sour cream for our fajitas. We ordered margaritas and were told the only tequila they had were top shelf and the only beer they had was bud light. My experience in Orlando was better!

    ¿Te fue útil?

  5. Juliet

    Jacksonville

    1 reseña

    1.0

    1 reseña

    Comieron hace 1 día

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 1
    So I went to Sugar factory as a date with my boyfriend. I reserve my table for 7 o’clock and when I got there, I waited like normally and then once they sell us down, we were waiting for 35 minutes to 45 minutes with no water and no waiter at all until one of the waiters came up to us and asked have you been taken care of? I said no and me and my boyfriend decided to just leave. Honestly, I’m very disappointed and the prices for everything was absolutely ridiculous. So yeah no. The decor was really nice and everything for the food prices the drink prices everything else no. This is really sad for me because I was looking forward for this.

    ¿Te fue útil?

  6. Breanna

    Jacksonville

    1 reseña

    3.0

    1 reseña

    Comieron hace 2 días

    1. Global 3
    2. Comida 3
    3. Servicio 2
    4. Ambiente 3
    I recently dined at The Sugar Factory and, unfortunately, my experience was not as enjoyable as I had hoped. The wait time was quite long, which made the visit feel less efficient. We had 6:30p reservation and didn’t get seated until after 7p. When we were finally seated, our table was outside and not clean, there was pollen all over it and just a nasty film over the tables and the cushions on the chairs were filthy which was disappointing. Additionally, we were placed outside, away from the entertainment, which took away from the overall atmosphere. It would have been nice to be given a choice or at least informed about the seating arrangement beforehand. We were informed that we may not be able to hear the music as well which was the whole reason my kids wanted to come was for the music and staff dance. Now fortunately enough our waiter was very nice and did what he could to find us a table and move us inside. I can’t remember his name but we were so thankful for him and grateful that he was able to make my kids birthday dinner experience everything they wanted! The food did take a good bit of time to come out but it was nice and hot. I believe this restaurant has great potential, but improvements in service speed, cleanliness, and seating arrangements would make a big difference. I hope to have a better experience next time!

    ¿Te fue útil?

  7. Hunter

    Unspecified

    1 reseña

    3.0

    1 reseña

    Comieron hace 3 días

    1. Global 3
    2. Comida 1
    3. Servicio 1
    4. Ambiente 4
    We ordered the burgers, not very good at all but the service was okay and the environment was very nice and the workers were also very nice.

    ¿Te fue útil?

  8. Lo

    Jacksonville

    2 reseñas

    1.0

    2 reseñas

    Comieron hace 3 días

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 3
    Not worth it al all! Food is not good, milkshakes are gross and service is horrible! We had a reservation but the couple who came in after us, who had a later reservation time, were seated first. The milkshakes were served first but no utensils were given so we couldn't eat the ice cream which is already melting. Food came after about an hour (for me) and additional 30 minutes for my son's. Mine were just ok, but my son's were too oily (penne alfredo with chicken). We asked for To go boxes which never came so we decided to just ask for the bill and not take the leftovers as we really want to leave that horrible place. It took another 10 minutes for the bill to arrive. Will never go back there nor recommend the place to anyone!!! Staff is friendly, though.

    ¿Te fue útil?

  9. Jennifer

    Orlando

    3 reseñas

    4.0

    3 reseñas

    Comieron hace 3 días

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4
    The restaurant is quite disorganized. It felt dirty, lacked organization, and was clearly understaffed. It's best to go in with low expectations. I sympathize with the wait staff, as they have a challenging job due to the poor management. Our initial waitress was also running the bar, which explains why we waited 10 minutes without any service or menus. We eventually asked another waiter, Zack, to take our order, and he coordinated with the manager to assist us for the rest of the evening. Zack was fantastic and really made up for the dinner. Unfortunately, the kitchen had run out of their "signature" rainbow slider burgers, provided us with a fork for our soup, and didn’t have the large cookies for dessert. However, the food we did receive was excellent. The macaroni appeared oven-baked, the tomato bisque was delightful, and my husband enjoyed his tacos. Still, these positives couldn't balance out the overall disarray. Honestly, if it weren't for Zack, this would have been a truly disappointing experience.

    ¿Te fue útil?

  10. Brandy

    Orlando

    1 reseña

    4.0

    1 reseña

    Comieron hace 3 días

    1. Global 4
    2. Comida 4
    3. Servicio 5
    4. Ambiente 4
    My 11 y/o son throughly enjoyed the restaurant! I enjoyed it as well - our food tasted good for the most part. It seemed a bit overpriced for what it was and the type of environment inside, but I still enjoyed it and won’t mind going back.

    ¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Jacksonville ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (904) 551-0961.

Sugar Factory - Jacksonville tiene una calificación promedio de 3.3 estrellas, según 831 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas
7:00 p.m.
Reservado 25 veces hoy

Pide a domicilio o para llevar

Mapa de Google para Sugar Factory - Jacksonville

4910 Big Island Drive, Jacksonville, 32246-5302 FL

Áreas del restaurante

Información adicional

  • Zona
    Baymeadows
  • Horarios
    Lun–Jue 11:00–22:00 Vie 11:00–23:00 Sáb 10:00–00:00 Dom 10:00–22:00
  • Precios
    De $31 a $50
  • Cocinas
    Americana, Bar de cócteles, Postres
  • Ambiente
    Casual elegante
  • Dress code
    De vestir
  • Parking details
    Estacionamiento público
  • Opciones de pago
    AMEX, Discover, Mastercard, Visa
  • Chef ejecutivo
    Anibal Rosales
  • Adicional
    Acceso para silla ruedas, Almuerzo de fin de semana, Bar / Sala pública, Bar completo, Cócteles, Comida para llevar, Vinos
  • Página web
    http://jackson.sugarfactory.com/
  • Número de teléfono
    (904) 551-0961
  • Instalaciones para eventos privados
    Looking for the perfect place for your party. Look no further than the Sugar Factory for Bachelorette Parties, Sweet Sixteens, Quinceañeras, Baby Showers & more. You can contact our Events Department at jacksonvilleparties@sugarfactory.com. Take a moment to look over our Party Menu.
  • Contacto para eventos privados
    Dana Sugarman: (407) 270-7082
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