Sugar Factory - Time Square

3.4

841 reseñas

De $31 a $50

Americana contemporánea

Haz una reservación

2 personas

24 nov 2024

7:00 p.m.

Reservado 125 veces hoy

Bueno para ocasiones especiales
Ideal para disfrutar cócteles creativos
Animado

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Información adicional

Ambiente
Informal
Precios
De $31 a $50
Cocinas
Americana contemporánea, Servicio de botella, Postres
Horarios
Diario 08:00–00:00
Número de teléfono
(347) 721-9066
Página web
http://timessquare.sugarfactory.com/
Dress code
De vestir
Instalaciones para eventos privados
We welcome you to explore our Private Dining options, perfect for any occasion.
Contacto para eventos privados
our Private Dining Coordinator: (212) 769-9500

Ubicación
694 8th Ave, New York, 10036-7100 NY
Zona
Theater District
Parking details
Sin
Adicional
Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar / Sala pública, Bar completo, Cafetería, Cervezas, Cócteles, Comida para llevar, Promoción nocturna, Vinos

Lo que dicen 841 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.4

3.4 de acuerdo a calificaciones recientes

3.5Comida
3.4Servicio
3.8Ambiente
3.1Valor

Ruido • Moderado

841 reseñas

OT
Comensal de OpenTable
Nueva York
1 reseña
5.0
1 reseña
Comieron en 1 de abril de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Muy bonito lugar una experiencia increíble y la comida muy rica
¿Te fue útil?
OT
Comensal de OpenTable
Los Ángeles
1 reseña
1.0
1 reseña
Comieron en 24 de noviembre de 2023
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 1
Pésimo servicio y en la cuenta te cobran el 20% de servicio obligatoriamente. Se tardaron más de 15 min en tomarnos la orden, primero vino la comida y después de 30 min las bebidas.
¿Te fue útil?
B
Babli
Nueva York
3 reseñas
1.0
3 reseñas
Comieron hace 3 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.
¿Te fue útil?
M
Michelle
Des Moines
19 reseñas
VIP
1.0
19 reseñas
Comieron hace 6 días
1. Global 1
2. Comida 2
3. Servicio 2
4. Ambiente 2
Slow, not clean, expensive. Very disappointing.
¿Te fue útil?
N
Natalie
Nueva York
1 reseña
2.0
1 reseña
Comieron hace 7 días
1. Global 2
2. Comida 1
3. Servicio 1
4. Ambiente 1
Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.
¿Te fue útil?
B
Beth
Nueva York
3 reseñas
2.0
3 reseñas
Comieron hace 7 días
1. Global 2
2. Comida 2
3. Servicio 1
4. Ambiente 3
Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.
¿Te fue útil?
N
Nadia
Gran Boston
1 reseña
2.0
1 reseña
Comieron en 16 de noviembre de 2024
1. Global 2
2. Comida 2
3. Servicio 2
4. Ambiente 2
Took my daughter for her 13th birthday. Very over priced and not really worth the hype. only had the brunch menu available on Saturday at 2pm. It was OK. I will not be going back
¿Te fue útil?
S
SHERIE
Metro de Atlant
3 reseñas
3.0
3 reseñas
Comieron en 16 de noviembre de 2024
1. Global 3
2. Comida 4
3. Servicio 3
4. Ambiente 4
I had high hopes for Sugar Factory, but my experience was disappointing. I set a 10PM reservation through OpenTable and received a message from the restaurant through OpenTable stating I needed to arrive before 10 to guarantee seating. My daughter and I went to see the Rockettes show and had to rush to the restaurant to guarantee seating. However, while there, I noticed multiple parties being seated well after 10 PM, which felt inconsistent and unfair. The service also left much to be desired. our waitress was clearly overburdened, managing far too many tables to provide attentive service. After finishing our meal, it took 15 minutes just to place a dessert order, another 15 minutes to request the check, and an additional 15 minutes to pay. While the atmosphere was lively and the food was decent, the service issues detracted from the experience.
¿Te fue útil?
N
Natalie
Nueva York
1 reseña
1.0
1 reseña
Comieron en 16 de noviembre de 2024
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
It was my daughter’s 12th birthday and we had the most horrible experience. We ordered truffle fries and it taste like oil and air- not to mention they were cold. We also tried the brownie and it was as hard as a rock and I had to send it back. Also I ordered a drink with the sever as soon as he took my order, I didn’t receive the drink until minutes before we were leaving. The wings were the best thing in the menu I was very disgusted because my daughter didn’t enjoy herself
¿Te fue útil?
J
Julia
Nueva York
1 reseña
1.0
1 reseña
Comieron en 15 de noviembre de 2024
1. Global 1
2. Comida 3
3. Servicio 3
4. Ambiente 1
My boyfriend and I decided to come here for our 1 year anniversary this weekend. We were super excited since i've had a great experience at a different sugar factory. We got seated in a small area upstairs where there were two other families dining super close to us it felt like there was no room to move and it was hard to talk to each other since it was so loud in that small space. Right next to us like 3 feet away was a table of workers from there that were filming a video promoting their new drink that they had to use a torch to melt marshmallow on the cup. The whole time they were talking badly about the product in front of customers which is highly unprofessional. At one point a lady that had been taking professional camera photos was standing right in between the two tables with her behind practically on our table. Workers kept coming and going behind and aside our table the entire time we were there. All we wanted was to enjoy our dinner and celebrate our anniversary but instead we spent an expensive amount of money just to have an awful experience.
¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Time Square ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (347) 721-9066.

Sugar Factory - Time Square tiene una calificación promedio de 3.4 estrellas, según 841 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

24 nov 2024

7:00 p.m.

Reservado 125 veces hoy

Pide a domicilio o para llevar

Mapa de Google para Sugar Factory - Time Square

694 8th Ave, New York, 10036-7100 NY

Información adicional

Zona
Theater District
Horarios
Diario 08:00–00:00
Precios
De $31 a $50
Cocinas
Americana contemporánea, Servicio de botella, Postres
Ambiente
Informal
Dress code
De vestir
Parking details
Sin
Adicional
Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar / Sala pública, Bar completo, Cafetería, Cervezas, Cócteles, Comida para llevar, Promoción nocturna, Vinos

Página web
http://timessquare.sugarfactory.com/
Número de teléfono
(347) 721-9066
Instalaciones para eventos privados
We welcome you to explore our Private Dining options, perfect for any occasion.
Contacto para eventos privados
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Haz una reservación

Pide a domicilio o para llevar

Eventos privados

Información adicional

Menú

Lo que dicen 841 personas

Calificaciones y reseñas generales

Preguntas frecuentes

¿Ofrece Sugar Factory - Time Square pedidos para llevar o a domicilio mediante OpenTable?

¿Cuál es la calificación de Sugar Factory - Time Square?

¿Sugar Factory - Time Square acepta reservaciones actualmente?

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