Sugar Factory - Time Square

3.4

845 reseñas

De $31 a $50

Americana contemporánea

Haz una reservación

2 personas

25 nov 2024

7:00 p.m.

Reservado 104 veces hoy

Bueno para ocasiones especiales
Ideal para disfrutar cócteles creativos
Animado

Sugar Factory American Brasserie, America’s favorite eatery and celebrity hotspot, expands in New York with their new Times Square location. The family-friendly, high-energy, celebration destination known for its sweets and treats is set to open in New Yorks famous Times Square.

“Our high-energy, sweet restaurant is enjoyed by guests across the state of New York, and we’re excited to introduce our brand to the residents of Manhattan,” shares Sugar Factory owner Charissa Davidovici. “From our colorful and vibrant dishes, to our over-the-top desserts, every moment at Sugar Factory Jacksonville will offer guests an extremely memorable and instagrammable experience from the minute they walk in to the minute they leave.”

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Información adicional

Ambiente
Informal
Precios
De $31 a $50
Cocinas
Americana contemporánea, Servicio de botella, Postres
Horarios
Diario 08:00–00:00
Número de teléfono
(347) 721-9066
Página web
http://timessquare.sugarfactory.com/
Dress code
De vestir
Instalaciones para eventos privados
We welcome you to explore our Private Dining options, perfect for any occasion.
Contacto para eventos privados
our Private Dining Coordinator: (212) 769-9500

Ubicación
694 8th Ave, New York, 10036-7100 NY
Zona
Theater District
Parking details
Sin
Adicional
Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar / Sala pública, Bar completo, Cafetería, Cervezas, Cócteles, Comida para llevar, Promoción nocturna, Vinos

Lo que dicen 845 personas

Calificaciones y reseñas generales

Solo los comensales que han comido en este restaurante pueden realizar reseñas

3.4

3.4 de acuerdo a calificaciones recientes

3.5Comida
3.4Servicio
3.7Ambiente
3.1Valor

Ruido • Moderado

845 reseñas

OT
Comensal de OpenTable
Nueva York
1 reseña
5.0
1 reseña
Comieron en 1 de abril de 2024
1. Global 5
2. Comida 5
3. Servicio 5
4. Ambiente 5
Muy bonito lugar una experiencia increíble y la comida muy rica
¿Te fue útil?
OT
Comensal de OpenTable
Los Ángeles
1 reseña
1.0
1 reseña
Comieron en 24 de noviembre de 2023
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 1
Pésimo servicio y en la cuenta te cobran el 20% de servicio obligatoriamente. Se tardaron más de 15 min en tomarnos la orden, primero vino la comida y después de 30 min las bebidas.
¿Te fue útil?
D
Debbie
West Palm Beach
1 reseña
VIP
1.0
1 reseña
Comieron hace 1 día
1. Global 1
2. Comida 2
3. Servicio 1
4. Ambiente 2
Exceptionally bad service. Slow service. Asked for silverware with initial order. Brought one persons food but no silverware. Took 5 min to get silverware as food got cold. Second person’s food arrived 15 min later. Will Not Go Back!
¿Te fue útil?
N
Nancy
Nueva York
2 reseñas
2.0
2 reseñas
Comieron hace 1 día
1. Global 2
2. Comida 1
3. Servicio 1
4. Ambiente 2
We waited thirty minutes for someone to come over and acknowledge us after we were seated by the hostess. The waiter came over and blatantly said “you aren’t in my section but I guess I’ll wait on you because I don’t know where your server is.” We gave him our entire order, but his hand held device to take orders was broken so needless to say our order came out wrong. My fiancé finally got his specialty latte after reminding the waiter three times and it came out cold. I asked for cream for my tea and it was brought out in a dirty cup. I asked for sugar and got sweet and low. Our eggs and home fries were cold, the pancakes were hard around the edges, and we never got our toast. It took us over an hour and a half for a simple meal. On top of that, they charge you 20% gratuity built into your check regardless of your party size. It absolutely was NOT worth the money and I wouldn’t go back there if you paid me.
¿Te fue útil?
D
Donna
Nueva York
1 reseña
VIP
1.0
1 reseña
Comieron hace 2 días
1. Global 1
2. Comida 3
3. Servicio 1
4. Ambiente 1
Service was absolutely horrible. Ordered drinks one person did not receive until after 4 times asking for it and halfway through entire meal. Every time we ordered something never came till we had to ask again while tables larger and smaller around us received it all. Even tables who were seated after us. Could not even pay bill and leave that took over 1/2 hour. And place is filthy dirty. Chair material worn and stained. Overall really bad experience. I have been several times to other locations in NYand enjoyed but Times Swuare will never go to again. And I live in NY.
¿Te fue útil?
D
Diana
Nueva York
1 reseña
5.0
1 reseña
Comieron hace 2 días
1. Global 5
2. Comida 3
3. Servicio 5
4. Ambiente 4
They made my daughter fifth birthday a dream come true from her non-alcoholic lollipop drink to the staff singing Gracie’s corner birthday song with a tug boat of ice cream. We had a blast!
¿Te fue útil?
B
Babli
Nueva York
3 reseñas
1.0
3 reseñas
Comieron hace 4 días
1. Global 1
2. Comida 1
3. Servicio 1
4. Ambiente 1
Never going back there again. Ordered two appetizers after 20 mins of waiting, food was horrible, thought of ordering a drink, waited another 15 mins to order and 15 mins to get the drink, decided to have the main course somewhere else. Waited 20 mins to get the check They are highly understaffed, food was worse than McDonald food and service was terrible.
¿Te fue útil?
M
Michelle
Des Moines
19 reseñas
VIP
1.0
19 reseñas
Comieron hace 7 días
1. Global 1
2. Comida 2
3. Servicio 2
4. Ambiente 2
Slow, not clean, expensive. Very disappointing.
¿Te fue útil?
N
Natalie
Nueva York
1 reseña
2.0
1 reseña
Comieron en 17 de noviembre de 2024
1. Global 2
2. Comida 1
3. Servicio 1
4. Ambiente 1
Unfortunately this was not at all what we expected it to be. We took our Girl Scout troop for lunch after seeing a show in the city. The place is small, dark, and not the sweet place we expected it to be. The service was horrible although the manager did try to make it better once we complained. Service was slow and food was not very good for the price. Although our girls are too old for American Girls I wish we had gone to their restaurant or even Shake shack across the street. I would not go back nor would I recommend.
¿Te fue útil?
B
Beth
Nueva York
3 reseñas
2.0
3 reseñas
Comieron en 17 de noviembre de 2024
1. Global 2
2. Comida 2
3. Servicio 1
4. Ambiente 3
Pretty much everything went wrong with this one. They really missed the mark. They brought my husband’s food and my milkshake out 15 mins before they brought my food and my children’s food, so by the time we all were able to eat together, his food was cold and my shake had melted all over the table. Do they not know it is proper etiquette to bring all the food at the same time? Furthermore, I asked for my sliders to be cooked medium. They came not only well done but VERY well done, like hockey pucks. The sliders are supposed to come with crispy onions, tomatoes, lettuce… mine were totally empty! Just an inedible hockey puck burger between two pieces of bread. Nothing else! I came for my birthday and I guess the restaurant doesn’t do anything for birthdays even though they saw it was part of the reservation. The server changed to a different person in the middle of our experience which also is a faux pas. Overall, just not good. Not high class, servers need training, and cooks need to get it together. Disappointing at best.
¿Te fue útil?

Preguntas frecuentes

Sugar Factory - Time Square ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (347) 721-9066.

Sugar Factory - Time Square tiene una calificación promedio de 3.4 estrellas, según 845 comensales de OpenTable.

Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.

Haz una reservación

2 personas

25 nov 2024

7:00 p.m.

Reservado 104 veces hoy

Pide a domicilio o para llevar

Mapa de Google para Sugar Factory - Time Square

694 8th Ave, New York, 10036-7100 NY

Información adicional

Zona
Theater District
Horarios
Diario 08:00–00:00
Precios
De $31 a $50
Cocinas
Americana contemporánea, Servicio de botella, Postres
Ambiente
Informal
Dress code
De vestir
Parking details
Sin
Adicional
Acceso para silla ruedas, Almuerzo de fin de semana, Asientos en la barra, Bar / Sala pública, Bar completo, Cafetería, Cervezas, Cócteles, Comida para llevar, Promoción nocturna, Vinos

Página web
http://timessquare.sugarfactory.com/
Número de teléfono
(347) 721-9066
Instalaciones para eventos privados
We welcome you to explore our Private Dining options, perfect for any occasion.
Contacto para eventos privados
our Private Dining Coordinator: (212) 769-9500

Sugar Factory - Time Square

Haz una reservación

Pide a domicilio o para llevar

Eventos privados

Información adicional

Menú

Lo que dicen 845 personas

Calificaciones y reseñas generales

Preguntas frecuentes

¿Ofrece Sugar Factory - Time Square pedidos para llevar o a domicilio mediante OpenTable?

¿Cuál es la calificación de Sugar Factory - Time Square?

¿Sugar Factory - Time Square acepta reservaciones actualmente?

Haz una reservación

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