Sumosan Twiga

Reseñas de Sumosan Twiga de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Nueva York1 reseña

   5.0

   Comieron en 9 de junio de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Fantastica!
   

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2. F

   Fares

   Londres1 reseña

   1.0

   Comieron en 2 de enero de 2025

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   Poor service, we didn't receive our main course. An hour of waiting after the appetizers which were hyped, and an "experience" with one woman with feathers coming out and walking for a couple of seconds then leaving again continuing the unpleasant experience. We couldn't take it anymore, paying the min. charge and cancelling everything else without receiving our mains. They were okay with it when I talked to the manager, and he actually wanted me to pay extra when I told him to give me a receipt only for what I received on the table not what I cancelled. He then took the original receipt and removed what I cancelled but added extra on the price thinking I wouldn't notice. This place is scamming people without them knowing. They aren't as pleasant as you think. I didn't receive any food to rate it from how bad of an experience we had. I would not recommend this place off all the places I've been to. It's my first time actually rating a place writing down details, from how bad of a place it was. Sorry if this was long. Thank you for your time in reading.
   

   Sumosan TwigaSe respondió el 1 de febrero de 2025

   Dear Fares, Thank you for your feedback. We sincerely apologise for the poor service during your visit. Waiting an hour for your main course and experiencing discomfort from the 'feather' performance is unacceptable. We understand your frustration, especially concerning the billing issue, and will investigate these matters immediately. This does not reflect our standards, and we will address it internally. If you’re willing to give us another chance, we would love to make things right. Warm regards, Sumosan Twiga
   

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3. m

   mohammed

   Londres1 reseña

   1.0

   Comieron en 6 de diciembre de 2024

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   The service is too bad and rude when it come to the police for the restaurant is not clear and they said we have sent an email for the update the email was sent an hour before the reservation
   

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4. OT

   Comensal de OpenTable

   Londres1 reseña

   2.0

   Comieron en 14 de abril de 2024

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 5

   Service was slow! Food was overpriced and they didn’t have seafood on their menu as they stated previous night was busy so they ‘ran out’ of lobster etc…..We was upstairs and it felt like we were being rushed to finish our meals so they can turn it into a club. The ambience was lovely.
   

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5. OT

   Comensal de OpenTable

   Londres2 reseñas

   3.0

   Comieron en 1 de marzo de 2024

   1. Global 3
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   There is a minimum spend 100 pound per person .
   

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6. OT

   Comensal de OpenTable

   Londres1 reseña

   1.0

   Comieron en 12 de diciembre de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   There is a 91£ in my bill without a reason They aadd this amount to my bill When i asked the waiter he said this is mandatory to pay?!!
   

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7. OT

   Comensal de OpenTable

   Londres1 reseña

   1.0

   Comieron en 4 de diciembre de 2023

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   The worst experience i ever had I’ll never back to this restaurant
   

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8. SA

   SAAD

   Londres11 reseñas

   5.0

   Comieron en 30 de mayo de 2023

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The service and food is amazing. I went for dinner with my sister and Uau ! The recommendation for the food and wine was really good. Hope to come back soon
   

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9. OT

   Comensal de OpenTable

   Londres14 reseñas

   4.0

   Comieron en 29 de abril de 2023

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great service very nice food the cocktails was yum and the vibe was cool. I would do it again
   

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10. OT

    Comensal de OpenTable

    Londres4 reseñas

    5.0

    Comieron en 27 de abril de 2023

    1. Global 5
    2. Comida 4
    3. Servicio 5
    4. Ambiente 5

    I was recommended this place by a friend from Dubai. They described it as a great dining experience with a classy party vibe. I was very impressed with the entire experience. I had read some mixed reviews about the place and was a bit unsure whether to book or not, however the experience exceeded my expectations. When I arrived I was pleasantly greeted by the security staff and then the receptionist was also very polite, who even offered to take a few photographs of us at the entrance. Inside the DJ was amazing. And the waiters were very relaxed and assistive. We felt no pressure to order quickly or leave at the end of the allocated time slots. The food was decent, and drinks were great. I will definitely be coming back soon.
    

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