Tenfold Rooftop

Reseñas de Tenfold Rooftop de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   San Antonio1 reseña

   2.0

   Comieron en 2 de marzo de 2025

   1. Global 2
   2. Comida 4
   3. Servicio 2
   4. Ambiente 5

   El lugar muy bonito la música y las bebidas muy bien pero el servicio extremadamente lento, nos tuvimos que parar varias veces a la barra por nuestras bebidas ya que los bar tenders no las hacían y las meseras no iban a tomar la orden, el lugar no estaba nada lleno como para que tardaran tanto en atender
   

   Tenfold RooftopSe respondió el 4 de marzo de 2025

   Hello, Thanks for visiting us at Tenfold Rooftop. I'm sincerely sorry that we fell short of your (and our) expectations of your experience, and I also need to apologize for the inconvenience caused. I make no excuses, just a heartfelt apology and plea to make it right. Would you be able to provide the reservation details so that we can coach the correct staff involved? I've shared your feedback with our entire Leadership team to address, as we're committed to improving so as not to negatively affect anyone else in this way. I'd love to make this right for you, if you would kindly give me an opportunity to. You may reach me via email, phone, or response to this message. Humbly, Mercedes Hussein, General Manager Tenfold Rooftop Restaurant & Bar
   

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2. L

   Larry VIP

   San Antonio160 reseñas

   4.0

   Comieron hace 2 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   Tenfold is an experience, but not ours. In our 70s it was not our style but still was enjoyable. The view from the room is excellent. The city lays out in all directions. We were there on Friday night and it was hopping. The music is loud and Thumping. The people are young and loud we two old Fogie sat at a table and watched as people mixed and mingle and talked and laughed and drank. I would recommend this for somebody in their 30s through 50s. the drinks were great and the service . We did not have a chance to eat because we had eaten downstairs at deans. We we’re glad we had a reservation because it is very popular
   

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3. A

   Ann VIP

   Washington DC1 reseña

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This place is classy and the food is excellent! Our server, Hannah, was amazing! Great place to go for a special night.
   

   • 

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4. T

   Toby

   Jacksonville1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 3
   3. Servicio 1
   4. Ambiente 5

   Very Understaffed. Small portions. If u arrive hungry, u will probably leave hungry. Good atmosphere. Good views of the city. Helpful and courteous manager. Portions not worth the money.
   

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5. D

   Diana VIP

   San Antonio52 reseñas

   5.0

   Comieron en 25 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Not great that one has to pay for parking after a $370 bill. Maybe they should consider that. Idea. Spend $$$ and you get fee parking? Drinks and apps were great. The Chicken Tinga wasn’t great. Not seared and it was hard to eat. Don’t expect a lot for your money as far as apps are concerned. I am OK with that because of the atmosphere and the quality of the food. Just saying. Be prepared. Overall enjoyable. Staff is friendly and prompt.
   

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6. V

   Vickie

   Houston3 reseñas

   3.0

   Comieron en 20 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 5

   My guest an I were viewing perks on Facebook, but according to our server, the perks were not being honored. The manager did come to our table, but what is posted on Facebook about joining Loyal10 is incorrect. Hopefully they will monitor the Facebook posts closely. The ambiance is great!
   

   Tenfold RooftopSe respondió el 23 de mayo de 2025

   Hello Vickie, Thanks for visiting Tenfold Rooftop. I'm truly sorry we fell short of your expectations and for the confusion with our Loyal10 perks. I make no excuses—just a sincere apology and a request to make it right. Could you please share more details as to what was not honored so we can address this with the appropriate team members? I’ll share your feedback with our marketing and leadership team to ensure our promotions are clear and accurate moving forward. I’d love the chance to make this right. You can reach me via email, phone, or by replying here. Humbly, Haleigh Guillory Assistant GM, Tenfold Rooftop Bar
   

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7. B

   Bart

   Unspecified2 reseñas

   5.0

   Comieron en 17 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 3
   4. Ambiente 5

   The 10x tour was great. Cocktails are awesome. However, the service could be a bit better, we had to ask the bar for a refill on our water after waiting 10 minutes! Other than that, great place to get a snack and have a drink or two, view was beautiful, loved the vibes.
   

   Tenfold RooftopSe respondió el 20 de mayo de 2025

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

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8. B

   Ben

   Columbus1 reseña

   5.0

   Comieron en 13 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The service was fantastic! I believe our server's name was Monica and she was outstanding! Food was very creative and tasted lovely!
   

   Tenfold RooftopSe respondió el 14 de mayo de 2025

   Hello, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

9. D

   Domingo

   San Antonio1 reseña

   5.0

   Comieron en 12 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   It was a great experience took my fiance for mothers day. View is very beautiful great tasting food and drinks were perfect. I give it a 9.5 out of 10 only because had a small selection of food and was a small portion. Overall I do recommend it for a date night.
   

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   Tenfold RooftopSe respondió el 12 de mayo de 2025

   Hello Domingo, Thanks for the feedback! We're thrilled to hear that you had a great experience and enjoyed Tenfold Rooftop Bar--we will be sure to share with our entire team! I hope you get to check out our 10th on Ten activation with some fun, interactive cocktails on the 10th of every month! Please ask for me on your next visit as I'd love to meet you in person! Thank you again and I hope you have a wonderful day. Humbly, Haleigh Guillory Assistant General Manager, Tenfold Rooftop Bar
   

   ¿Te fue útil?

10. M

    Melissa

    Condado de Orange6 reseñas

    2.0

    Comieron en 11 de mayo de 2025

    1. Global 2
    2. Comida 4
    3. Servicio 1
    4. Ambiente 4

    Beautiful rooftop view of San Antonio. Took 30 minutes for any server to notice us. 45 minutes to receive our first drink. We ordered our food choices when we ordered our drinks. Our last dish arrived two hours after we had sat down. Ambiance - great. Food - pretty good. Prices- overpriced. Service- big fat zero. Management of TenFold needs to figure out something soon as far as Service. We will not be back.
    

    Tenfold RooftopSe respondió el 13 de mayo de 2025

    Hello Melissa, Thank you for visiting Tenfold Rooftop. I’m truly sorry for the delays and poor service you experienced — that’s not the standard we aim for, and I sincerely apologize. I appreciate your kind words about the view and ambiance, and I’ve shared your feedback with our Leadership team to address immediately. If you're willing, please share your reservation details so we can coach the team involved. I’d also be grateful for the chance to make this right. You can reach me via email, phone, or by responding here. Humbly, Haleigh Guillory Assistant GM, Tenfold Rooftop Bar
    

    ¿Te fue útil?