The Charlotte

Reseñas de The Charlotte de comensales del restaurante. Basadas en valoraciones recientes.

1. RO

   RONALDG VIP

   Dallas45 reseñas

   4.0

   Comieron hace 1 día

   1. Global 4
   2. Comida 2
   3. Servicio 4
   4. Ambiente 3

   Place is cute with the whole teddy bear theme. Top floor was very cool with views. The staff was warm and welcoming. We were treated like regulars. Food, unfortunately, was a bit of a disappointment. The well reviewed smash burger was badly overcooked and very salty. The roasted chicken was fine but under seasoned. Cheesy potatoes were tasty but again heavy hand on the salt. Salads were fine. Was looking forward to the African influences but we didn't taste anything unusual. It was Sunday night so perhaps the A team wasn't in the kitchen.
   

   The CharlotteRespuesta enviada hoy

   Hey Ronaldg, Thank you for your feedback. We're glad to hear that you enjoyed our top floor and views. We're sorry to hear that you found our food disappointing. We take all feedback seriously and will use your comments to improve. We hope to see you again soon for a more satisfying experience. Best regards, The Charlotte Management Team
   

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2. OT

   Comensal de OpenTable

   Dallas2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I took my 5yr old son and he loved sitting eating with the bear! I’ll defiantly recommend!!!
   

   The CharlotteRespuesta enviada hoy

   Hi, Thank you so much for your glowing review! We're thrilled to hear that you and your son had a great time dining with us. It's always our goal to make all our guests feel welcome and we're glad we hit the mark for you. We appreciate your recommendation and we can't wait to welcome you back soon! Best Regards, The Charlotte Management Team
   

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3. OT

   Comensal de OpenTable

   Nueva York4 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I truly truly enjoyed my experience at the 🎀🐸 Charlotte! I wish I remembered my servers name not only was she attentive, but she made very good recommendations for drinks, appetizers, and main course. Everything on the menu was absolutely divine. I cannot wait to go back. The crab fingers are a definite must, the tartare superb. The spinach dip was good and you can never go wrong with catfish and spaghetti.
   

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4. A

   Alvin

   Nueva York1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Went here for my wife’s birthday and I was impressed with the ambience, the quality of food and the music. Excellent date night! My one and only gripe is the price. Although the food was good; $27 for a leg quarter and potatoes seems excessive. Additionally, the drinks are pretty expensive as well. But it’s par for upscale Dallas dining. However, I would definitely go back. We need more spots like this in Dallas!
   

   The CharlotteRespuesta enviada hoy

   Hello Alvin, Thank you for choosing The Charlotte for your wife's birthday! We're thrilled to hear that you enjoyed the ambiance, food, and music. It's always a pleasure to provide an excellent experience for our guests. We appreciate your feedback on our prices, we're always seeking to improve. We're glad you're planning to return. We aim to provide an experience that matches the cost, and we'll continue to strive for excellence in all areas.Looking forward to your next visit! Best regards, The Charlotte Management Team
   

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5. T

   Tye

   Dallas11 reseñas

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Easily becoming one of my favorite spots in Dallas. Great for birthdays, dates, or outings with friends. I suggest going the reservation route over just pulling up. While they have two bars (one on each floor), the seating at said bars are limited. Food has been a hit each time I visit.
   

   The CharlotteRespuesta enviada hoy

   Thanks for visiting us, Tye! We're thrilled to hear that The Charlotte has become one of your favorite spots in Dallas. It's great to know that you enjoy our food and find it a hit. We appreciate your suggestion about reserving a table, it helps us ensure we have a comfortable and enjoyable experience for our guests. We look forward to serving you again soon! Best Regards, The Charlotte Management Team
   

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6. L

   Livia

   Las Vegas3 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My first and definitely will not be my last time dining at the Charlotte. The atmosphere was beautiful and I love the diverse food options. The attention to detail in the menu items is unmatched and I cannot wait to return and try some main dishes. JaMiracle gave top tier service and all of her recommendations were delicious. I will request her every time!
   

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   The CharlotteRespuesta enviada hoy

   Hi Livia, Thank you for your glowing review! We're thrilled to hear that you had such a wonderful experience at The Charlotte. It's great to know that you loved our diverse food options and the attention we put into each dish. We're also delighted that you appreciated our service and found our recommendations delicious. Your kind words truly mean a lot to us. We can't wait to welcome you back for more top-tier dining experiences. See you soon! Best regards, The Charlotte Management Team
   

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7. J

   John

   Dallas10 reseñas

   3.0

   Comieron hace 5 días

   1. Global 3
   2. Comida 4
   3. Servicio 4
   4. Ambiente 1

   We visited for lunch on a chilly and sunny day. The greeter asked if we wanted to sit on the patio, and we replied NO. We sat in the lovey dining room adjacent to the nice patio, but instead of a door to the patio, the entire dining room wall was open to the outdoors, the cold breeze blowing in. We asked for a warmer table and we were moved to a booth, but still in the cold breeze. I got up and walked around and discovered that we could sit at the bar, so we moved there, out of the breeze, but still chilly. We enjoyed our food (in our coats). The staff were friendly, the atmosphere fun and except for the cold, it was a good experience and we will go back. When we got in our car at the valet, I noticed that the temperature on my dashboard was 60 degrees. Some people were enjoying the patio when we were there, but why not just have a door to the patio rather than the entire wall so a diner has a choice?
   

   The CharlotteRespuesta enviada hace 4 días

   Hi John, we are pleased to hear that you enjoyed the food and found our staff friendly, as well as the atmosphere enjoyable. However, we sincerely apologize for the discomfort caused by the cold breeze in the dining room. We understand how important it is for our guest to feel comfortable while enjoying their meals, and we regret that this aspect did not meet your expectations during your visit. Please rest assured that we are committed to making improvements based on guest feedback like yours. We look forward to welcoming you back soon and hope your next experience will be even more enjoyable. Best Regards, The Charlotte Management Team
   

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8. M

   Martin

   Dallas1 reseña

   4.0

   Comieron hace 7 días

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 4

   Service was great yesterday. Food and use a little work. Burger needs a little seasoning
   

   The CharlotteRespuesta enviada hace 4 días

   Hi Martin, We are delighted to hear that you found our service to be great during your visit yesterday. We appreciate your constructive feedback regarding the food, particularly the seasoning of the burger. Please rest assured that we take all comments seriously and will address this matter with our culinary team to ensure improvements are made. We hope to have the opportunity to serve you again soon, providing an even better dining experience. Best Regards, The Charlotte Management Team
   

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9. OT

   Comensal de OpenTable

   Dallas1 reseña

   3.0

   Comieron en 16 de marzo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 4
   4. Ambiente 5

   The ambiance is wonderful. The mocktail was great. Service was good. One of the hiccups was a scheduled reservation at 4, and didn’t get seated until about 4:30, no apologies, no water offer, when your plates are averaging $30/plates it’s the little things… or be forthcoming that we may need to wait a bit. They’re probably understaffed because the whole dining room was empty. Pasta was okay (rigatoni). Menu was a bit all over the place but that’s American bistro. Nothing about the experience made me want to return, but it wasn’t bad, just ok.
   

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   The CharlotteRespuesta enviada hoy

   Hi, Thank you for your feedback. We're glad you enjoyed our ambiance and mocktail. We apologize for the delay in seating, we understand how frustrating that can be. We're also sorry if our menu seemed a bit confusing. We aim to provide a well-rounded dining experience and your input helps us improve. We hope you'll reconsider and give us another chance to provide a great experience. Best Regards, The Charlotte Management Team
   

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10. D

    Darilyn VIP

    Dallas7 reseñas

    5.0

    Comieron en 16 de marzo de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Always amazing service! Super nice ambiance and decor. This spot has definitely become a staple in my Dallas restaurant rotation!
    

    The CharlotteRespuesta enviada hace 4 días

    Hi Darilyn, We are thrilled to hear that you enjoyed our service, ambiance, and decor. It is always our goal to create a welcoming environment for our guests, and we are delighted that you consider us a staple in your Dallas restaurant rotation. Your kind words motivate our team to continue delivering exceptional experiences. We look forward to welcoming you back soon! Best Regards, The Charlotte Management Team
    

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