The Moorend Spout

Reseñas de The Moorend Spout de comensales del restaurante. Basadas en valoraciones recientes.

1. K

   Katarina

   Gales del sur1 reseña

   3.0

   Comieron hace 1 día

   1. Global 3
   2. Comida 4
   3. Servicio 1
   4. Ambiente 4

   We felt ignored by the waitresses from the minute we arrived. The service was very slow. Our roast dinner was missing carrots and cabbage ( maybe because it was the end of the service) and if they would say something we would probably say it’s fine, but we paid full price so were expecting full roast dinner. No one cleared our plates for at least 20 minutes. I had to go to the bar to place dessert order. Not sure why the delay as there was no one else in the restaurant. It’s a bit shame as the place is really nice and the food was also very tasty.
   

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2. B

   Brendan

   Gloucestershire2 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The Sunday Roast was delicious and so was the Sticky toffee pudding and custard. The food here always excellent and by far best in Nailsea. Staff were busy but still gave excellent customer service.
   

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3. R

   Rebecca

   Bristol1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   This was our first time at the Moorend Spout and it didn’t disappoint. The pub is maintained well with stylish decor. Staff were extremely friendly and helpful as well as our food being prepared and served to a high standard. We will definitely be visiting again.
   

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4. K

   Katie

   Bristol1 reseña

   3.0

   Comieron en 11 de mayo de 2025

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 1

   This place is looking very tired in places, with ripped carpets and damaged walls. There was very little ambience in the restaurant area which made for a slightly cold lunch experience. PLEASE NOTE- It is NOT disability friendly. There’s no disabled toilet and 3 relatively large steps up to the toilet. Food was ok and staff were friendly. They missed off the onion rings from the steak and then when we asked if they were coming we were told they were. They were then added as an extra charge on our bill! Overall it was ok but we won’t be rushing back.
   

   The Moorend SpoutRespuesta enviada hace 4 días

   Dear Katie, Thank you for taking the time to share your feedback. We're sorry to hear that your visit did not meet your expectations. We appreciate your comments about the condition of the premises and will look into these issues. We apologise for the oversight with your onion rings and any inconvenience caused by our facilities not being disability friendly. We're glad to hear you found our staff friendly and will use your feedback to improve. Best regards, The Moorend Spout Team
   

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5. S

   Sue

   Yorkshire1 reseña

   3.0

   Comieron en 5 de abril de 2025

   1. Global 3
   2. Comida 5
   3. Servicio 3
   4. Ambiente 3

   We booked for a brunch which is showing on their website, to be advised no brunch available, very disappointed as I had travelled from Leicester to meet with family. If you are not selling it, remove it !
   

   The Moorend SpoutSe respondió el 15 de abril de 2025

   Dear Sue, Thank you for your feedback. We sincerely apologise for the inconvenience and disappointment caused by the brunch not being available. We understand how frustrating this must have been, especially after travelling from Leicester. We will ensure our website is updated promptly to reflect current offerings. Kind regards, Fernando The Moorend Spout Team
   

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6. B

   Brian

   Dorset1 reseña

   5.0

   Comieron en 24 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Had lunch with 3 longstanding friends, first time at this pub. Excellent service and food enjoyed by all, would definitely visit again - Thanks
   

   The Moorend SpoutSe respondió el 4 de abril de 2025

   Hi Brian, Thank you for your lovely review! We're thrilled to hear that you and your friends enjoyed your lunch with us. We look forward to welcoming you back soon. Best regards, Fernando The Moorend Spout Team
   

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7. A

   Abigail

   Bristol4 reseñas

   4.0

   Comieron en 21 de marzo de 2025

   1. Global 4
   2. Comida 4
   3. Servicio 4
   4. Ambiente 5

   Really lovely pub, wouldn’t definitely visit again. Great beer garden with kids play area. Lovely decor and friendly service. Food was ok had the burger but would pick something different next time.
   

   The Moorend SpoutSe respondió el 15 de abril de 2025

   Hi Abigail, Thank you for your lovely review! We're delighted to hear you enjoyed our beer garden and found our service friendly. We appreciate your feedback on the burger and will certainly take it on board. Looking forward to welcoming you back soon! Best wishes, Fernando The Moorend Spout Team
   

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8. S

   Scott

   Bristol1 reseña

   5.0

   Comieron en 21 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great atmosphere. Great service and great food. Lots of choice on the menu.
   

   The Moorend SpoutSe respondió el 4 de abril de 2025

   Hi Scott, Thank you for your fantastic review! We're thrilled to hear you enjoyed the atmosphere, service, and food. We look forward to welcoming you back soon. Cheers, Fernando The Moorend Spout Team
   

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9. S

   Susan

   Bristol1 reseña

   5.0

   Comieron en 16 de marzo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My son and I loved it here.Food great,and staff friendly and helpful. Garden is lovely,and it's really relaxed.Will definitely visit again,and will recommend it to friends
   

   The Moorend SpoutSe respondió el 4 de abril de 2025

   Hi Susan, Thank you so much for your lovely review! We're thrilled to hear that you and your son enjoyed your visit. It's great to know you appreciated the food, staff, and garden. We look forward to welcoming you back soon and appreciate your recommendations to friends. Best wishes, Fernando and The Moorend Spout Team
   

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10. A

    Andrew

    Bristol1 reseña

    4.0

    Comieron en 9 de marzo de 2025

    1. Global 4
    2. Comida 5
    3. Servicio 4
    4. Ambiente 5

    Excellent Sunday lunch, pity the sticky toffee pudding was all sold - it must be good!
    

    The Moorend SpoutSe respondió el 12 de marzo de 2025

    Hi Andrew, Thanks for your lovely review! We're thrilled you enjoyed your Sunday lunch. Apologies for the sticky toffee pudding being sold out - it is indeed a favourite! Hope to see you again soon. Best, The Moorend Spout Team
    

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