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I know it’s not the usual way one should begin a diner review…but oh my gosh, wow! We love going to our usual Italian restaurants where we know they know us and offer us something terrific based on our history. Last night we were given the chance to walk in to a beautiful restaurant that made us feel like we have always dined and can’t wait to come back. The server, Jose, greeted us with tempting suggestions and even offered his own personal preferences. I would never have ordered halibut cheeks pappardelle (couldn’t imagine eating cheeks) but Jose was right and Chef Rafael sought to overwhelmed us with perfection! And the veal ravioli with pancetta was some of the best past I have ever eaten. The wine and dessert, the bread and the service was wonderful. We are already looking to see when we make another reservation. Thank you for the expertise and hospitality. 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The ribeye and the lamb chops were amazing, as well as the Italian wedding soup.","rating":{"food":5,"service":5,"ambience":5,"value":4,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Jenette","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"J","isVip":null,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-23T15:21:08Z","dinedDateTime":"2025-03-22T19:00:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17801-130032209713","text":"Surprised to have such a quality restaurant nearby.","rating":{"food":4,"service":4,"ambience":5,"value":5,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":5,"nickname":"Rich","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"R","isVip":true,"isLoggedInUser":false,"profileColor":"ICECREAM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-22T01:35:37Z","dinedDateTime":"2025-03-21T17:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17837-170140603287","text":"Palazzo is a hidden gem! Excellent service and atmosphere. The food was fantastic! I had Lobster tail with lobster risotto. It was my birthday so they sent out a crème brûlée which was phenomenal. Some other entree s ordered were Chicken Marsala, Cavatelli, Ribeye steak and Bolognese. All were excellent and all plates were clean at the end! Thank you Palazzo for a memorable birthday dinner❤️","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":3,"nickname":"Amy","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"A","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-19T02:16:45Z","dinedDateTime":"2025-03-18T18:45:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17786-120026033082","text":"Where can you get a very nice dinner, well served and unhurried, in under an hour? Try The Palazzo! We were warmly welcomed and began with prosecco. Our entrees were an excellent tortellini, and a duck dish that is a favorite with the staff. We ended with creme brulee and hope to return.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"QUIET","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":55,"nickname":"Mike","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"M","isVip":true,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-17T16:34:10Z","dinedDateTime":"2025-03-16T18:30:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17688-120134506052","text":"Palazzo is a beautiful restaurant with wonderful food and a great ambience.","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":2,"nickname":"JLPS","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"JL","isVip":null,"isLoggedInUser":false,"profileColor":"MUSTARD","profilePhoto":{"photoBySize":{"xsmall":{"url":"https://resizer.otstatic.com/v2/photos/xsmall/1/69933592.jpg","__typename":"Photo"},"__typename":"PhotoSizes"},"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-03-19T22:48:47Z","dinedDateTime":"2025-03-13T18:15:00-04:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17615-170097579967","text":"The food and service was amazing. Would highly recommend this place to anyone","rating":{"food":5,"service":5,"ambience":5,"value":5,"noise":"ENERGETIC","overall":5,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":4,"nickname":"William ","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"W","isVip":null,"isLoggedInUser":false,"profileColor":"PLUM","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-23T01:38:53Z","dinedDateTime":"2025-02-22T17:30:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17605-120228199282","text":"Palazzo has excellent food and excellent servers. We have never had a disappointing experience. Their duck is some of the best we've had and their seafood is very good. Last night we tried two specials, the lamb chops and the cod. Both were excellent.","rating":{"food":4,"service":4,"ambience":4,"value":4,"noise":"MODERATE","overall":4,"__typename":"ReviewRating"},"user":{"numOfApprovedReviews":1,"nickname":"William","metro":{"metroId":52,"displayName":"Cleveland","__typename":"Metro"},"initials":"W","isVip":null,"isLoggedInUser":false,"profileColor":"PUMPKIN","profilePhoto":{"photoBySize":null,"__typename":"PublicDinerProfilePhoto"},"__typename":"ReviewUser"},"helpfulness":{"up":0,"down":0,"score":0,"__typename":"ReviewHelpfulness"},"publicRestaurantReply":null,"submittedDateTime":"2025-02-23T15:50:29Z","dinedDateTime":"2025-02-22T17:00:00-05:00","type":"OPENTABLEVERIFIED","fromPreviousConcept":false,"highlight":null,"photos":[],"__typename":"ReviewSearchResult"},{"reviewId":"OT-1051648-17179-160004987826","text":"We had another great experience at the Palazzo for Valentine’s Day. Their seafood pasta special with lobster was outstanding. 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At age the of 20, Chef Rafael moved with his wife to Cleveland, Ohio. His goal was to continue his Italian culinary skills which he acquired in the region of Verona, Italy. Chef Rafael was introduced to the restaurant industry at a very young age. His grandmother was very well known for her home-cooked dishes. She loved having her grandson with her as she cooked meals as soon as he was able to walk. He was six years old when he first learned how to make homemade pasta and, by age 14, he was ready to embark on his own culinary journey. His first stop was Verona, Italy,which was the setting for Shakespeare’s Romeo and Juliet. The romantic and rich architectural heritage of Verona was matched by the great culinary venues of that city and Chef Rafael's experience and skills grew exponentially. Three years later, Chef Rafael traveled to Belgium and France where he then experienced cooking French cuisine as well.
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Comida para llevar, Hora feliz, Opciones libres de gluten, Para no fumadores, Salón privado, Vinos
Platos populares
Menú
El menú de The Palazzo se actualizó por última vez el 2023-08-24.
Antipasti
Selezione di Chef di Salumi EssiaccatiUSD 24.00
Chef's Selection Of Cured Meats, Cheeses, Olives, Roasted Vegetables
Veggie AntipastiUSD 16.00
Assortment Of Grilled Zucchini, Eggplant, Roasted Peppers, Mixed Olives, Artichoke
Tartufo SacchettiUSD 18.00
Pasta Pillows, Truffle, Formaggio, Truffle Cream Sauce, Fig Balsamic
Cozze PiccantiUSD 14.00
Fresh Mussels, Fennel Sausage, Lemon, White Wine Sauce
Reseñas de The Palazzo de comensales del restaurante. Basadas en valoraciones recientes.
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.8
4.8 de acuerdo a calificaciones recientes
4.8Comida
4.7Servicio
4.6Ambiente
4.5Valor
Ruido • Moderado
Reconocido por
Cleveland
Romántico
681 reseñas
D
Dolores
Cleveland10 reseñas
5.0
Comieron hace 2 días
Global 5
Comida 5
Servicio 5
Ambiente 5
Food is always delicious, staff extremely kind and efficient, which always keeps us coming back!
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g
g VIP
Cleveland121 reseñas
5.0
Comieron hace 2 días
Global 5
Comida 5
Servicio 5
Ambiente 5
WOW! I know it’s not the usual way one should begin a diner review…but oh my gosh, wow! We love going to our usual Italian restaurants where we know they know us and offer us something terrific based on our history. Last night we were given the chance to walk in to a beautiful restaurant that made us feel like we have always dined and can’t wait to come back. The server, Jose, greeted us with tempting suggestions and even offered his own personal preferences. I would never have ordered halibut cheeks pappardelle (couldn’t imagine eating cheeks) but Jose was right and Chef Rafael sought to overwhelmed us with perfection! And the veal ravioli with pancetta was some of the best past I have ever eaten. The wine and dessert, the bread and the service was wonderful. We are already looking to see when we make another reservation. Thank you for the expertise and hospitality. You’re wonderful!
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J
Jenette
Cleveland5 reseñas
5.0
Comieron hace 5 días
Global 5
Comida 5
Servicio 5
Ambiente 5
One of our favorite restaurants for sure! The ribeye and the lamb chops were amazing, as well as the Italian wedding soup.
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R
Rich VIP
Cleveland5 reseñas
4.0
Comieron hace 6 días
Global 4
Comida 4
Servicio 4
Ambiente 5
Surprised to have such a quality restaurant nearby.
¿Te fue útil?
A
Amy
Cleveland3 reseñas
5.0
Comieron en 18 de marzo de 2025
Global 5
Comida 5
Servicio 5
Ambiente 5
Palazzo is a hidden gem! Excellent service and atmosphere. The food was fantastic! I had Lobster tail with lobster risotto. It was my birthday so they sent out a crème brûlée which was phenomenal. Some other entree s ordered were Chicken Marsala, Cavatelli, Ribeye steak and Bolognese. All were excellent and all plates were clean at the end! Thank you Palazzo for a memorable birthday dinner❤️
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M
Mike VIP
Cleveland55 reseñas
5.0
Comieron en 16 de marzo de 2025
Global 5
Comida 5
Servicio 5
Ambiente 5
Where can you get a very nice dinner, well served and unhurried, in under an hour? Try The Palazzo! We were warmly welcomed and began with prosecco. Our entrees were an excellent tortellini, and a duck dish that is a favorite with the staff. We ended with creme brulee and hope to return.
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JL
JLPS
Cleveland2 reseñas
5.0
Comieron en 13 de marzo de 2025
Global 5
Comida 5
Servicio 5
Ambiente 5
Palazzo is a beautiful restaurant with wonderful food and a great ambience.
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W
William
Cleveland4 reseñas
5.0
Comieron en 22 de febrero de 2025
Global 5
Comida 5
Servicio 5
Ambiente 5
The food and service was amazing. Would highly recommend this place to anyone
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W
William
Cleveland1 reseña
4.0
Comieron en 22 de febrero de 2025
Global 4
Comida 4
Servicio 4
Ambiente 4
Palazzo has excellent food and excellent servers. We have never had a disappointing experience. Their duck is some of the best we've had and their seafood is very good. Last night we tried two specials, the lamb chops and the cod. Both were excellent.
¿Te fue útil?
B
Brent VIP
Cleveland127 reseñas
5.0
Comieron en 16 de febrero de 2025
Global 5
Comida 5
Servicio 5
Ambiente 4
We had another great experience at the Palazzo for Valentine’s Day. Their seafood pasta special with lobster was outstanding. The calamari appetizer is a can’t miss. The service here is always efficient and friendly. Overall our favorite Italian restaurant in Cleveland.
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Preguntas frecuentes
The Palazzo ofrece pedidos para llevar; para hacer tu pedido para llevar, llama al restaurante al (216) 417-7005.
The Palazzo tiene una calificación promedio de 4.8 estrellas, según 681 comensales de OpenTable.
Sí, generalmente puedes reservar este restaurante con solo elegir la fecha, la hora y el tamaño del grupo en OpenTable.
Bar / Sala pública, Bar completo, Cervezas, Cócteles, Comida para llevar, Hora feliz, Opciones libres de gluten, Para no fumadores, Salón privado, Vinos