- Global 2
- Comida 2
- Servicio 2
- Ambiente 2
Terrible experience – not recommended!
As soon as we walked in, no one greeted us or paid attention. I had to go find the host myself. Despite having a reservation for a specific time, we still had to wait a long time before being seated.
When I booked, I requested a table by the window, but of course, that was ignored, and we were placed against a wall. The tables are so close together that we could clearly hear conversations from the neighboring tables.
Service was painfully slow – from the moment we entered the restaurant to the time our food arrived, it took 1 hour and 40 minutes.
The prices are outrageous, yet the portions are small and the food is disappointing. The only dish that was actually good was the duck, but for $60, all you get is a single leg on a plate. The meat was overly sweet, and it really needed at least a small salad or some sides. The bison meat was completely tasteless.
To top it all off, on Valentine’s Day, they were giving flowers to women as they left – yet for some reason, our table was skipped.
And at the end, the payment terminal wasn’t working, so we were forced to pay in cash. How is that even acceptable?
Overall, a horrible experience. Definitely would not return.
The Wilde On 27Respuesta enviada hace 1 díaDear Anna,
Thank you for your review. I'm sorry we didn't provide the high-quality service you deserve. This is not typical of our restaurant and staff, and we have addressed the issues you mentioned. We try to make each guest experience great, and we are sorry for falling short of this goal.
Sincerely,
The Wilde Restaurant Management