Trentham Estate

Review summary

1. R

   Ray Maree

   Victoria1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Fiid amazing 7 in our party everyone enjoyed the food. Service fantastic he was run off his feet but managed still able to provide great service. My birthday and from Melbourne so bit disappointed with where we were seated outside no view at all as at the back could not see the river at all.
   

   Trentham EstateResponded 4 days ago

   Hello Ray, Thank you so much for taking the time to leave us a review! We're thrilled to hear that everyone in your party enjoyed the food and that our service lived up to expectations, even with how busy it was. It’s great to know our team could still provide fantastic service under pressure. We’re truly sorry to hear that the seating location didn’t meet your expectations, especially as it was for your birthday. We can certainly understand wanting to enjoy a beautiful view while celebrating such a special occasion. We hope you had an enjoyable time nonetheless, and we’d love to have you back if you’re ever in the area again! Happy belated birthday from all of us! With thanks, Team Trentham
   

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2. s

   sue

   Victoria1 review

   5.0

   Dined on March 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We chose a balcony table overlooking the river. The service was amazing and the food was delicious and beautifully presented.
   

   Trentham EstateResponded 7 days ago

   Hi Sue, Thank you for taking the time to post such a positive review following your visit to Trentham Estate - we really appreciate your top rating and feedback. We're so happy to hear that you enjoyed dining with us. The view here really is breath-taking and the balcony tables capture it perfectly. It’s wonderful to know that both the service and the food made your experience special. We truly appreciate your kind words and look forward to welcoming you back for another memorable meal soon! With thanks, Team Trentham
   

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3. K

   Keith

   Victoria1 review

   4.0

   Dined on March 6, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Service was courteous, however we think they need more training. Eg wait until everyone is finished before removing plates.
   

   Trentham EstateResponded 7 days ago

   Hello Keith, Thank you for sharing your feedback! We're glad to hear that you found the service courteous. We truly appreciate your suggestion regarding plate removal, and we'll definitely take that into consideration as we continue to train and improve our staff. Ensuring a seamless dining experience is important to us, and your input helps us get closer to that goal. We hope to have the pleasure of serving you again soon! With thanks, Team Trentham
   

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4. K

   Kelly

   Brisbane1 review

   3.0

   Dined on March 2, 2025

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   We entered the venue saw a lovely young man who happily showed us to our table. We requested to him that we would love to do a wine tasting. He advised us no worries go for it let me know when you return. Headed into the wine tasting and the ladies we saw were happy, informative and lovely. While this was happening Natasha came into the wine tasting g area and advised that we were 40 mins late for our table and that was a bit much. When seated at our table Natasha asked us what we’d like to drink by making a remark surely you’ll know what you want to drink. When I requested an item from the menu she said nope not on this menu you need to be on the lawn. Her attitude towards us was nothing but an inconvenience. Was extremely disappointing. We moved to the lawn to order the food to then be told we are unable to order a certain drink. Wow you’d think that a venue would be happy to serve customers. We come once a year but unsure if we will return next year after the service this year. Food was nice but no matter how good the food is the service if bad always leaves a bad taste.
   

   Trentham EstateResponded on March 2, 2025

   Hello Kelly, Thank you so much for sharing your feedback with us. We're genuinely sorry to hear about your experience, as it's certainly not the standard we aim to provide for our guests. We're glad to know that the wine tasting experience was a highlight. Please know that we take your comments regarding service very seriously. Our goal is always to create a welcoming and accommodating environment for every guest. We sincerely apologise for any frustration you felt and understand how important it is for service to match the quality of our food and wine offerings. We will address this with the team to ensure that this does not happen again. Thank you again for bringing this to our attention, and we hope to welcome you back in the future. With thanks, Team Trentham
   

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5. D

   Deborah

   Victoria3 reviews

   5.0

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff were friendly and helpful. Food was delicious and we love Trentham wines. And enjoyed a bottle of the excellent Frizzante with our lunch. We love coming to Trentham Estate Restaurant when we are down visiting family.
   

   Trentham EstateResponded on March 2, 2025

   Hello Deborah, Thank you so much for your wonderful review! We’re so glad to hear that you enjoyed your experience here with us. It’s fantastic to hear that you loved the food and our wines, especially the Frizzante (it’s always a hit!) We're so glad that we could be a part of your family visit, and we can’t wait to welcome you back the next time you're in the area. Your support means a lot to us, and we truly appreciate you taking the time to share your thoughts. Looking forward to seeing you again soon! With thanks, Team Trentham
   

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6. C

   Craig VIP

   Victoria17 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always enjoyable - a very popular spot now for locals and tourists alike
   

   Trentham EstateResponded on February 24, 2025

   Hi Craig, Thank you for taking the time to post such a positive review following your visit to Trentham Estate - we really appreciate your top rating and feedback. We're thrilled to hear that you enjoyed your time with us. It's fantastic to see both locals and tourists coming together to make our spot a popular choice. We truly appreciate your support and look forward to welcoming you back soon! With thanks, Team Trentham
   

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7. B

   Brendan

   Victoria2 reviews

   4.0

   Dined on February 14, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Meals were fine salmon had far to much green salad Like a pub meal Steak was good with seafood They did forget our meal for time But fantastic place best restaurant.
   

   Trentham EstateResponded on February 21, 2025

   Hi Brendan, Thank you for taking the time to share your feedback! We're happy to hear you enjoyed the Reef and Beef and appreciated the overall experience at our restaurant. We’re sorry about the mix-up with your meal and the salmon not being to your liking. We’ll certainly take your comments on board to make improvements - we truly value your support and can’t wait to welcome you back for a better experience next time! With thanks, Team Trentham
   

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8. V

   Vicki

   Gold Coast7 reviews

   5.0

   Dined on February 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful experience. Wines are superbly priced. Exceptional service.
   

   Trentham EstateResponded on February 21, 2025

   Hi Vicki, Thank you for taking the time to post such a positive review following your visit to Trentham Estate - we really appreciate your top rating and feedback. We’re so glad to hear you had a beautiful experience with us. It’s wonderful to know you enjoyed the wines and found our service exceptional. We truly appreciate your kind words and can’t wait to welcome you back for another memorable visit! With thanks, Team Trentham
   

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9. C

   Craig VIP

   Victoria17 reviews

   5.0

   Dined on February 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Always a delight to dine at Trentham and enjoy the food, view and friendly service of Kathleen and her team.
   

   Trentham EstateResponded on February 21, 2025

   Hi Craig, Thank you so much for your lovely review! We’re so happy to hear that you continue to enjoy your dining experience at Trentham. Kathleen and the team will be thrilled to know they made your visit even more special with their friendly service - and we hope to see you again! With thanks, Team Trentham
   

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10. J

    Jill

    Victoria1 review

    5.0

    Dined on January 22, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Classy venue with superb food & service at a very reasonable price. Can’t recommend Trentham Estate enough - you won’t be disappointed!
    

    Trentham EstateResponded on February 21, 2025

    Hi Jill, A belated thank you for taking your time to post such a positive review following your visit too Trentham - we really appreciate your top ratings and feedback. We're thrilled to hear you enjoyed both the atmosphere and quality of the food and service, your kind words and truly appreciated and we can't wait to welcome you back for another great visit! With thanks, Team Trentham
    

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