Whiskey Cake - Jacksonville

Reseñas de Whiskey Cake - Jacksonville de comensales del restaurante. Basadas en valoraciones recientes.

1. Y

   Ymbres

   San Antonio1 reseña

   5.0

   Comieron en 20 de diciembre de 2024

   1. Global 5
   2. Comida 3
   3. Servicio 5
   4. Ambiente 5

   La reservación con la app estuvo genial, apenas llegamos nos ubicaron en nuestra mesa y nos atendieron genial
   

   • 

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2. H

   Heather

   Tulsa5 reseñas

   1.0

   Comieron hace 1 día

   1. Global 1
   2. Comida 4
   3. Servicio 1
   4. Ambiente 3

   We had a 10:15 reservation. The restaurant was not busy when we arrived on time. We waited a good 7 minutes to be seated. Then, after the waiter brought our coffee and water, we waited too long for him to take our order. Then after 45 minutes of sitting at the table, we still had no food.  I asked if my food was undercooked and the waiter took my entire plate back to the kitchen. Then the manager showed up a few minutes later and told me it was not undercooked, but he had already taken the whole plate away. So I had to wait for them to remake my dish. My entire family was done with their meal before I even had anything to eat of my own. The manager was sarcastic when I asked how long it would take to remake the food since it took 45 minutes to get served the first time. Overall, a terrible Mother’s Day experience. I will not go back here. I would also not recommend this restaurant to any of my friends. This is the second time in a row where Service was slow, but this time was exceptionally bad. The manager didn’t even apologize. I feel like the entire customer service experience at a restaurant makes or breaks the trip. This time it broke it. 
   

   Whiskey Cake - JacksonvilleRespuesta enviada hoy

   Heather, I'm truly sorry to hear about your Mother's Day experience at Whiskey Cake. My name is Jabari I'm the general manager here at Whiskey Cake. I understand how frustrating it can be to wait, especially when you have a reservation. I apologize for the delay in service and the misunderstanding about your meal. I value your feedback and want you to know I take the guest experience seriously. I will work with the team to prevent these issues from happening in the future. I hope you will reconsider and give us another chance to make it right. Please reach out to me at the restaurant at your convience. I look forward to hearing from you.
   

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3. J

   Jennifer

   Tampa1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Great will be back !! Loved it . Awesome atmosphere
   

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4. M

   Mike

   Gran Boston6 reseñas

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 3

   Below-average service for a slow night. The food was average at best. The Whiskey selection list was way out of date. The one in Plano a much better run operation.
   

   Whiskey Cake - JacksonvilleRespuesta enviada hoy

   Mike, I'm sorry to hear that your experience at Whiskey Cake - Jacksonville didn't meet your expectations. My name is Jabari Simpson, the general manager here at Whiskey Cake. I apologize if our service was slower than usual. We're always looking to improve, and your feedback is invaluable in that process. I hope you'll give us another chance to impress you.
   

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5. L

   Larry

   Atlanta6 reseñas

   5.0

   Comieron en 2 de mayo de 2025

   1. Global 5
   2. Comida 4
   3. Servicio 5
   4. Ambiente 4

   Enjoyed to atmosphere and the setup, a little loud toward the front and people crossing paths all over. Food was good and appreciate the real cloth napkins.
   

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6. J

   Jim

   Jacksonville1 reseña

   5.0

   Comieron en 2 de mayo de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food and service was great. Party of 9 sat and served with zero issues.
   

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7. B

   Bethany

   Jacksonville1 reseña

   5.0

   Comieron en 30 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was great. We had a great experience. The veggies were to die for as well as the pork chop. And that cake definitely cured our sweet tooth
   

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8. K

   Kammy

   Kansas City16 reseñas

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   We never can go wrong with this Restaurant. We love the decor and the wait staff is always on point. We took friends to dinner for their Anniversary and they loved the food and the atmosphere. You have to get the dessert ..Whiskey Cake Everything we ate was delicious 😋. I had the Fish and chips, my hubby had the Steak Frites cooked to perfection. Our friends had the Tavern Burger and the Baked Chicken with vegetables they to loved their food. Whenever we are near Town Center we go to Whiskey Cake.
   

   Whiskey Cake - JacksonvilleSe respondió el 1 de mayo de 2025

   Thanks for the feedback, Kammy! We're thrilled to hear that you and your friends had a wonderful anniversary dinner at Whiskey Cake - Jacksonville. It's wonderful to know that you and your guests enjoyed our decor, service, and food. We're especially glad that you enjoyed our dessert - the Whiskey Cake! We're also glad that you all found our food to be delicious. We look forward to welcoming you back soon.
   

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9. C

   Carol

   Jacksonville3 reseñas

   5.0

   Comieron en 26 de abril de 2025

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The dining experience, food and service were superb. I have been two times this month and enjoyed it both times. I highly recommend the restaurant, especially to groups. Thank you!
   

   Whiskey Cake - JacksonvilleSe respondió el 1 de mayo de 2025

   Thanks for the feedback, Carol! We're thrilled to hear that you enjoyed your dining experiences with us at Whiskey Cake - Jacksonville. It's fantastic to know that you found our food and our service superb. We're always here to serve groups, and we're glad that you've recommended us to your friends. We look forward to your next visit!
   

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10. D

    Dominick

    Jacksonville35 reseñas

    5.0

    Comieron en 25 de abril de 2025

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 3

    Good food, very loud inside, but excellent service
    

    Whiskey Cake - JacksonvilleSe respondió el 1 de mayo de 2025

    Hey Dominick, thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you enjoyed our food and service. We do apologize if the noise level inside was a bit high during your visit. We always aim to create a lively atmosphere for our guests, but we'll take your feedback into account for future improvements. We hope to see you again soon at Whiskey Cake - Jacksonville!
    

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